Skip to main content
SpringerLink
Log in

The Prospect of Work from Home in the Public Sector

  • Chapter
  • First Online:
Islamic Finance

Part of the book series: Contributions to Management Science ((MANAGEMENT SC.))

  • 70 Accesses

Abstract

Work from home (WFH) simply refers to a working mode that enables employees to perform office-related tasks at home. This initiative is made possible with the advancement of technology practiced by modern organizations. WFH is not a new practice within organizational studies. However, its relevancy and popularity have risen because of the global COVID-19 pandemic. Nonetheless, even during the post-pandemic phase, many business organizations continued practicing this working mode, and many organizations followed suit induced by many benefits and opportunities offered by the WFH mode. Nonetheless, the academic findings are still inconclusive about this working mode. Likewise, public agencies across the countries have also had an opportunity to experience WFH. However, there is even more dearth of academic-related works reported in the literature that discussed WFH in the public sector setting. Thus, this research is keen to fill in the gap and aims to analyze the impact of working from home for civil servants and ways of moving forward. It turns out that sentiment and responses for WFH among civil servants have been well supported. WFH also managed to bring a positive impact on the productivity level of civil servants. Furthermore, organizational support systems for WFH are also discussed in the study.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 199.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Allen TD, Golden TD, Shockley KM (2015) How effective is telecommuting? Assessing the status of our scientific findings. Psychol Sci Public Interest 16(2):40–68

    Article  Google Scholar 

  • Apgar BY (1998) The alternative workplace: changing where and how people work. Harv Bus Rev 76:121–136

    Google Scholar 

  • Aziz-Ur-Rehman M, Siddiqui DA (2019). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3510918. Last accessed 2023/5/23

  • Baard N, Thomas A (2010) Teleworking in South Africa: employee benefits and challenges. SA J Hum Resour Manag 8:1–18

    Article  Google Scholar 

  • Bailey DE, Kurland NB (2002) A review of telework research: findings, new direction, and lessons for the study of modern work. J Organ Behav: Int J Indus Occup Organ Psychol Behav 23(4):383–400

    Article  Google Scholar 

  • Bajgoric N (2006) Information systems for e-business continuance: a systems approach. Kybernetes 35:632–652

    Article  Google Scholar 

  • Belanger F, Watson-Manheim MB, Swan BR (2012) A multi-level socio-technical systems telecommuting framework. Behaviour Information Technology:1–23

    Google Scholar 

  • Borneo Bulletin Yearbook (2021) The Guide to Brunei Darussalam Year 2021. Brunei Press Ltd, Brunei Darussalam

    Google Scholar 

  • Cascio WF (2000) Managing a virtual workplace. Acad Manag Exec 14(3):81–90

    Google Scholar 

  • Clark SC (2020) Work/family border theory: a new theory of work/family balance. Hum Relat 53(6):747–770

    Article  Google Scholar 

  • Courtney E (2023). https://www.flexjobs.com/blog/post/benefits-of-remote-work/. Last accessed 2023/2/10

  • Diaz VL (2015) Telework as a way to balance work and family life: good practices in Argentina. Work-life-balance and the economic crisis: some insights from the perspective of comparative law 1(The Spanish Scenario) 258

    Google Scholar 

  • Dixon N (2003) Telecommuting: issues in public and private sector employment. Parliamentary Library, Queensland

    Google Scholar 

  • Dubey AD, Tripathi S (2020) Analyzing the sentiments towards work-from-home experience during Covid-19 pandemic. J Innov Manage 8(1):13–19

    Article  Google Scholar 

  • Durbarry R (2021) Making work-from-home work in the public sector: a case study of Mauritius. Adv Appl Sociol 11:357–376

    Article  Google Scholar 

  • Galinsky E, Bond JT, Sakai K, Kim SS, Giuntoli N (2008) National study of employers. NY Family and Work Institute, New York

    Google Scholar 

  • Gariety BS, Shaffer S (2007) Wage differentials associated with working at home. Monthly Labor Review 130(3):61–67

    Google Scholar 

  • Giovanis E (2019) Do the flexible employment arrangement increase job satisfaction and employee loyalty? Evidence form Bayesian networks and instrumental variables. Int J Comp Econ Econ 9(1–2):84–115

    Google Scholar 

  • Global Workplace Analytics (2021). https://globalworkplaceanalytics.com/global-work-from-home-experience-survey. Last accessed 2023/3/23

  • Grant C, Wallace L, Spurgeon CT, Charalampous M (2019) Construction and initial validation of the e-work life scale to measure remote e-working. Employee Relations 41(1):16–33

    Article  Google Scholar 

  • Greer TW, Payne SC (2014) Overcoming telework challenges: outcomes of successful telework strategies. Psychologist-Manager J 17(2):87

    Article  Google Scholar 

  • Hilbrecht M, Shaw SM, Johnson LC, Andrey J (2008) I’m home for the kids: contradictory implications for work-life balance of teleworking mothers. Gend Work Organ 15(5):454–476

    Article  Google Scholar 

  • Hamilton EA, Gordon JR, Whelan-Berry KS (2006) Understanding the work-life conflict of never–married women without children. Women Manage Rev:393–415

    Google Scholar 

  • Hill EJ, Erickson JJ, Holmes EK, Ferris M (2010) Workplace flexibility, work hours and work-life conflict: finding an extra day or two. J Fam Psychol 24(3):349

    Article  Google Scholar 

  • Howington J (2023). https://www.flexjobs.com/blog/post/remote-work-statistics/. Last accessed 2023/2/14

  • Kowalski KB, Swanson JA (2005) Critical success factors in developing teleworking programs. Benchmark Int J 12(3):236–249

    Article  Google Scholar 

  • Lupu VL (2017) Teleworking and its benefits on work-life balance. In: 4th International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM 2017, vol 17. SGEM, Bulgaria, pp 693–700

    Google Scholar 

  • Mahler J (2012) The telework divide: managerial and personnel challenges of telework. Rev Public Personnel Admin 32(4):407–418

    Google Scholar 

  • Mann S, Holdsworth L (2003) The psychological impact of teleworking: stress, emotions and health. N Technol Work Employ 18:196–211

    Article  Google Scholar 

  • Martinez-Sanchez A, Perez-Perez M, Vela-Jimenez MJ, de Luis Carnicer P (2008) Telework adoption, change management and firm performance. J Organ Change Manage 21(1):7–31

    Article  Google Scholar 

  • Mello JA (2007) Managing telework programs effectively. Empl Responsib Rights J 19(4):247–261

    Article  Google Scholar 

  • Milasi S, Gonzalez-Vazquez I, Fernandez-Macias E (2021) Telework before the COVID-19 pandemic: trends and drivers of differences across the EU, OECD Productivity Working Paper. OECD Publishing, Paris

    Google Scholar 

  • Ministry of Health (2022). https://moh.gov.bn/Shared%20Documents/DOWNLOADS/MOH%20MHAP%202021-2025%20Booklet%20(FINAL).pdf. Last accessed 2023/5/19

  • Nilles JM (1997) Telework: enabling distributed organizations: implications for IT managers. Inf Syst Manag 14(4):7–14

    Article  Google Scholar 

  • Noonan MC, Glass JL (2012) The hard truth about telecommuting. Monthly Lab Rev 135:38

    Google Scholar 

  • Novianti KR, Roz K (2020) Teleworking and workload balance on job satisfaction: Indonesian public sector workers during covid-19 pandemic. APMBA (Asia Pacific Management and Business Application) 9(1):1–10

    Google Scholar 

  • Peltra R (2023). https://www.flexjobs.com/blog/post/survey-productivity-balance-improve-during-pandemic-remote-work/. Last accessed 2023/02/11

  • Peter P, Tijdens KG, Wetzels C (2004) Employees’ opportunities, preferences and practices in telecommuting adoption. Inf Manag 41(4):469–482

    Article  Google Scholar 

  • Perez M, Sanchez A, Pilar de Luis Carnicer M (2003) The organizational implications of human resources managers’ perception of teleworking. Personnel Review 32(6):733–755

    Article  Google Scholar 

  • Popovici V, Popovici AL (2020) Remote work revolution: current opportunities and challenges for organizations. Ovidius University Annals, Economic Sciences Series 20(1):468–472

    Google Scholar 

  • Russell H, O’Connell PJ, McGinnity F (2009) The impact of flexible working arrangements on work-life conflict and work pressure in Ireland. Gend Work Organ 16(1):73–97

    Article  Google Scholar 

  • Schrotenboer B (2020) Working at Home Had a Positive Effect on Productivity during the Pandemic. USA TODAY, Survey says. https://www.usatoday.com/story/money/2020/05/04/coronavirus-pandemic-might-game-changerworking-home/3061862001

  • Shockley KM, Allen TD (2012) Motives for flexible work arrangement use. Community Work and Family 15(2):217–231

    Article  Google Scholar 

  • Solis MS (2016) Telework: conditions that have a positive and negative impact on the work-family conflict. Academia Revista Latinoamericana de Administacion 29(4):435–449

    Article  Google Scholar 

  • Steel P (2007) The nature of procrastination: a meta-analytic and theoretical review of quintessential self-regulatory failure. Psychol Bull 133:65–94

    Article  Google Scholar 

  • The Brunei Civil Service (2020) An introduction. Prime Minister’s Office, Brunei Darussalam

    Google Scholar 

  • Thorstensson E (2021). https://www.diva-portal.org/smash/get/diva2:1446903/FULLTEXT01.pdf. Last accessed 2023/4/28

  • Wienclaw RA (2019). https://search.ebscohost.com/login.aspx?direct=true&db=ers&AN=89185784&lang=sv&site=eds-live. Last accessed 2023/5/11

  • Yeo B (2022). https://focusmalaysia.my/gig-economy-its-effects-and-the-future-of-work-in-malaysia/. Last accessed 2023/6/22

  • Zhang J (2016) The dark side of virtual office and job satisfaction. Int J Bus Manage 11(2):40

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. UBD School of Business and Economics, Universiti Brunei Darussalam, Gadong, Brunei Darussalam

    Fairul Rizal Rashid

  2. Human Resource Development Unit, Ministry of Health, Commonwealth Drive, BB3910, Gadong, Brunei Darussalam

    Nur Imanina Sapie

Authors
  1. Fairul Rizal Rashid
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Nur Imanina Sapie
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Department of Finance, University of Sousse-Tunisia and University of Salamanca-Spain, Monastir, Tunisia

    Nadia Mansour

  2. Faculty of Law, University of Salamanca, Salamanca, Spain

    Lorenzo Bujosa

Rights and permissions

Reprints and permissions

Copyright information

© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Rashid, F.R., Sapie, N.I. (2024). The Prospect of Work from Home in the Public Sector. In: Mansour, N., Bujosa, L. (eds) Islamic Finance. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-031-48770-5_37

Download citation

Publish with us

Policies and ethics

Search

Navigation