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Conversational Aspect-Based Sentiment Quadruple Analysis with Consecutive Multi-view Interaction

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Natural Language Processing and Chinese Computing (NLPCC 2023)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 14304))

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Abstract

With the development of information technology, the increasing amount of content on the web has made aspect-based sentiment analysis an essential tool for extracting information about emotional states. However, most of the existing work focuses on a single text, while little attention is paid to the task of sentiment analysis in complex texts such as dialogues, in which the quadruple of target-aspect-opinion-sentiment may appear in different speakers during one conversation thread. In this paper, we proposed a novel framework that was built by a Chinese pre-trained language model and a grid tagging classifier. In addition, we use multi-view interaction with three consecutive multi-head attention modules to improve the performance and robustness of our model. Besides, based on the excellent performance of the Chinese pre-training model, the English version is transferred from the final Chinese weights to achieve cross-lingual transfer. To improve the generalization ability of the model, cross-validation is used to select the best one. Our model ranks first on track 4 of the NLPCC-2023 shared task on conversational aspect-based sentiment quadruple analysis. Our code is publicly available at https://github.com/Joint-Laboratory-of-HUST-and-PAIC/nlpcc2023-shared-task-diaASQ.

Y. Lai and S. Fan—Contribute equally to this paper.

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Acknowledgments

This work was supported in part by the National Natural Science Foundation of China under Grant No. 62276110, in part by CCF-AFSG Research Fund under Grant No. RF20210005, and in part by the fund of Joint Laboratory of HUST and Pingan Property & Casualty Research (HPL). The authors would also like to thank the anonymous reviewers for their comments on improving the quality of this paper.

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Lai, Y., Fan, S., Tong, Z., Pan, W., Wei, W. (2023). Conversational Aspect-Based Sentiment Quadruple Analysis with Consecutive Multi-view Interaction. In: Liu, F., Duan, N., Xu, Q., Hong, Y. (eds) Natural Language Processing and Chinese Computing. NLPCC 2023. Lecture Notes in Computer Science(), vol 14304. Springer, Cham. https://doi.org/10.1007/978-3-031-44699-3_15

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  • DOI: https://doi.org/10.1007/978-3-031-44699-3_15

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