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Enriching Enterprise Architecture Stakeholder Analysis with Relationships

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Perspectives in Business Informatics Research (BIR 2023)

Abstract

The availability of pertinent, accurate, and useful information has become essential to people and organisations in their collaborations with others. Enterprise architecture provides stakeholder-oriented frameworks and methods supporting producing and consuming information products that satisfy collaborating stakeholders’ concerns. However, while stakeholder analysis suggests identifying relationships between stakeholder and their practices, this has not yet been incorporated in the enterprise architecture standard ISO 42010 and frameworks such as TOGAF. The current lack of support for relationships between stakeholder practices limits analysis and right-sizing of the use of information products in a multi-stakeholder environment, where stakeholders collaborate while having different, possibly divergent, interests, work to be done, goals, and information needs over time. This paper presents a situation viewpoint that can be used to extend stakeholder analysis in enterprise architecture framework with relationships to improve the understanding of why and how information products are used in constellations of stakeholders where each stakeholder plays a role. The situation viewpoint aims to improve the relevance, design, tailoring, effectiveness, evolution, and evaluation of information products such as models.

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Tell, A.W., Henkel, M. (2023). Enriching Enterprise Architecture Stakeholder Analysis with Relationships. In: Hinkelmann, K., López-Pellicer, F.J., Polini, A. (eds) Perspectives in Business Informatics Research. BIR 2023. Lecture Notes in Business Information Processing, vol 493. Springer, Cham. https://doi.org/10.1007/978-3-031-43126-5_6

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  • DOI: https://doi.org/10.1007/978-3-031-43126-5_6

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