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How to Bring Diversity into Industry: Industrial Experiences in Public Transport Repair and Maintenance

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Human-Computer Interaction – INTERACT 2023 (INTERACT 2023)

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Abstract

This paper on industrial experience reports on two prominent public transport companies who decided to incorporate diversity more substantially into their corporate culture. To achieve the integration, an initiative was started and a project together with Fraunhofer Austria Research (Fraunhofer) and Technische Universität Wien (TU Wien) was launched. The project aims to support the companies in preparing their strategy for upcoming challenges such as the retirement of a large corpus of workers, recruiting new trainees, and finding new jobs for people within the company, whose working environment has changed drastically, e.g., due to the loss of bus or train driving licences because of health restrictions. The desired integration to strengthen diversity in their corporate culture started with shop inspections, expert interviews, diversity & future workshops, and a user study on a prototypical work system. The results were incorporated into diversity guidelines considering various drivers of change.

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Notes

  1. 1.

    Funded by the Austrian Chamber of Labour.

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Acknowledgements

We greatly acknowledge the financial support from the “Digitalisierungsfonds Arbeit 4.0 der AK Wien”, project name: MAXimizeMe.

Author information

Authors and Affiliations

  1. Technische Universität Wien, Vienna, Austria

    Rafael Vrecar, Patrick Rupprecht, Aaron Wedral, Maciej Palucki, Brigitte Ratzer & Astrid Weiss

  2. Fraunhofer Austria Research, Vienna, Austria

    Markus Steinlechner & Marlies Negele

Authors
  1. Rafael Vrecar
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  2. Markus Steinlechner
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  3. Patrick Rupprecht
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  4. Aaron Wedral
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  5. Marlies Negele
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  6. Maciej Palucki
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  7. Brigitte Ratzer
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  8. Astrid Weiss
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Corresponding author

Correspondence to Rafael Vrecar .

Editor information

Editors and Affiliations

  1. University of West London, London, UK

    José Abdelnour Nocera

  2. Reykjavik University, Reykjavik, Iceland

    Marta Kristín Lárusdóttir

  3. University of York, York, UK

    Helen Petrie

  4. University of Bari Aldo Moro, Bari, Italy

    Antonio Piccinno

  5. Université Côte d’Azur, Sophia Antipolis Cedex, France

    Marco Winckler

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Vrecar, R. et al. (2023). How to Bring Diversity into Industry: Industrial Experiences in Public Transport Repair and Maintenance. In: Abdelnour Nocera, J., Kristín Lárusdóttir, M., Petrie, H., Piccinno, A., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2023. INTERACT 2023. Lecture Notes in Computer Science, vol 14145. Springer, Cham. https://doi.org/10.1007/978-3-031-42293-5_20

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  • DOI: https://doi.org/10.1007/978-3-031-42293-5_20

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-42292-8

  • Online ISBN: 978-3-031-42293-5

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