Abstract
This paper presents a novel approach to mitigating the spread of misinformation by presenting social media design principles based on users’ interaction tendencies. The focus of our design principles is to provide new design affordances to make the truth louder. This research leverages users’ high and low interaction tendencies to amplify truth by increasing users’ interactions with verified posts and decreasing their interactions with unverified posts. The paper describes a theoretical basis and 3 design principles, and presents an analysis of participants’ responses to the design principles. In addition, this paper investigates users’ views on sharing and preference for platform-based incentives. The results show that users with lower interaction tendencies share verified information more when they receive additional interaction support. Furthermore, due to the interaction tendencies, users exhibit opposite preferences for platform-based incentives that can encourage their participation in making the truth louder. Users with high interaction tendencies prefer incentives that highlight their presence on the platform, and users with low interaction tendencies favor incentives that can educate them about the impact of their participation on their friends and community.
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Siddiqui, S., Maher, M.L. (2023). Mitigating the Spread of Misinformation Through Design. In: Holzinger, A., da Silva, H.P., Vanderdonckt, J., Constantine, L. (eds) Computer-Human Interaction Research and Applications. CHIRA CHIRA 2021 2022. Communications in Computer and Information Science, vol 1882. Springer, Cham. https://doi.org/10.1007/978-3-031-41962-1_2
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