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Government as a Platform in Practice: Commonalities and Differences Across Three European Countries

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Electronic Government (EGOV 2023)

Abstract

Government as a Platform (GaaP) promises better and more efficient public services. More and more countries are applying the approach to eGovernment development. However, there is scant empirical evidence on how to properly implement GaaP in practice. In particular, most of the literature focusses on the adoption in individual countries. We address this gap by investigating and systematically comparing three countries with successful GaaP implementations. By means of expert interviews and analysis of public documents we are able to extract four commonalities and three differences. We discuss our results as lessons learnt. We further contribute to theory and practice by enhancing the knowledge on GaaP approaches, providing a first basis for guidelines toward GaaP.

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Acknowledgments

This research was partially funded by the “Nationales E-Government Kompetenzzentrum e.V.”. We thank Vasilisa Poliarus and Dmytro Voitsekhivskyi for their support.

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Correspondence to Peter Kuhn .

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Kuhn, P., Maragno, G., Balta, D., Gastaldi, L., Matthes, F. (2023). Government as a Platform in Practice: Commonalities and Differences Across Three European Countries. In: Lindgren, I., et al. Electronic Government. EGOV 2023. Lecture Notes in Computer Science, vol 14130. Springer, Cham. https://doi.org/10.1007/978-3-031-41138-0_3

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  • DOI: https://doi.org/10.1007/978-3-031-41138-0_3

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