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A Longitudinal Experiment about Leadership in a Mixed Human-Robot Team in Comparison to a Human-Only Team

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Human-Computer Interaction (HCII 2023)

Abstract

Due to today’s shortage of skilled workers, humanoid robots are already used in workspaces. As technology develops further, this usage is likely to increase even further, making research more important. This paper presents results of a first longitudinal experiment about leadership in mixed human-robot teams compared to human-only teams. Specifically, the integration of a social robot in an office team with a human team leader is assessed. Based on extant leadership theory, we argue that empowering leadership contributes best to the performance of mixed human-robot teams. In this longitudinal experiment, two teams were working in a company and compared for 54 different knowledge work tasks over a project duration of six weeks. One team was a mixed human-robot team while the other was a human-only team. Our results show that both teams can achieve similar performance outcomes. These results give insights into leadership in future workplace with increased use of technology and suggest empowering leadership as a viable option to lead mixed human-robot teams without performance losses.

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Correspondence to M. Leichtle .

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Appendix

Appendix

Table 7. Manipulation of Team Leadership – Empowering Leadership
Table 8. Delimitation of Team Leadership – Directive Leadership [42]

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Leichtle, M., Homburg, N. (2023). A Longitudinal Experiment about Leadership in a Mixed Human-Robot Team in Comparison to a Human-Only Team. In: Kurosu, M., Hashizume, A. (eds) Human-Computer Interaction. HCII 2023. Lecture Notes in Computer Science, vol 14013. Springer, Cham. https://doi.org/10.1007/978-3-031-35602-5_8

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  • DOI: https://doi.org/10.1007/978-3-031-35602-5_8

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