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An Empirical Analysis of the Switching and Continued Use of Mobile Computing Applications: A Structural Equation Model

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Networks and Systems in Cybernetics (CSOC 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 723))

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Abstract

It has been determined that there is insufficient explanation for people switching and continuously using mobile computing applications. Knowing and being able to explain this behavior was regarded as essential and might be useful to both application developers and researchers, particularly in forecasting future behavior. The objective of this study was to model the determinants influencing switching and continued use of mobile computing applications using Cronbach’s alpha and confirmatory factor analysis. Data were collected from academics in South African universities through a survey using structured questionnaires. Cronbach’s alpha and confirmatory factor analysis were used for reliability and validity testing [19]. Five decision variables were supported as significant with Cronbach’s alpha and confirmatory factor analysis. Model significance and strength were assessed using SEM to estimate the model’s coefficients [8]. The variance of the dependent variable, “continue use,” was 38%, and switching behavior was 32% as a contribution to this study.

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Authors and Affiliations

  1. Department of Informatics, Tshwane University of Technology, Pretoria, South Africa

    Alfred Thaga Kgopa, Raymond Kekwaletswe & Agnieta Pretorius

Authors
  1. Alfred Thaga Kgopa
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  2. Raymond Kekwaletswe
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  3. Agnieta Pretorius
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Corresponding author

Correspondence to Alfred Thaga Kgopa .

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Editors and Affiliations

  1. Faculty of Applied Informatics, Tomas Bata University in Zlin, Zlin, Czech Republic

    Radek Silhavy

  2. Faculty of Applied Informatics, Tomas Bata University in Zlin, Zlin, Czech Republic

    Petr Silhavy

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Kgopa, A.T., Kekwaletswe, R., Pretorius, A. (2023). An Empirical Analysis of the Switching and Continued Use of Mobile Computing Applications: A Structural Equation Model. In: Silhavy, R., Silhavy, P. (eds) Networks and Systems in Cybernetics. CSOC 2023. Lecture Notes in Networks and Systems, vol 723. Springer, Cham. https://doi.org/10.1007/978-3-031-35317-8_13

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