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Exploring Capability Mapping as a Tool for Digital Transformation: Insights from a Case Study

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Enterprise, Business-Process and Information Systems Modeling (BPMDS 2023, EMMSAD 2023)

Abstract

This study investigates how capability maps, an Enterprise Architecture artifact, can support digital transformation and for what purposes. Despite their potential, there is currently a lack of literature on the topic. The study uses the technique of a semi-structured interview in a case study to explore the role of capability mapping in planning and executing digital transformation. The results indicate that the practice of capability mapping can play a valuable role in different phases of digital transformation. The study also provides relevant insights for organizations looking to leverage capability maps as a tool for improving their digital transformation initiatives. This is realized by describing use cases derived from the case study.

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Correspondence to Jonas Van Riel .

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Van Riel, J., Poels, G., Viaene, S. (2023). Exploring Capability Mapping as a Tool for Digital Transformation: Insights from a Case Study. In: van der Aa, H., Bork, D., Proper, H.A., Schmidt, R. (eds) Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2023 2023. Lecture Notes in Business Information Processing, vol 479. Springer, Cham. https://doi.org/10.1007/978-3-031-34241-7_17

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  • DOI: https://doi.org/10.1007/978-3-031-34241-7_17

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