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Guiding the Development of Interoperable Health Information Systems: A Conceptual IT Governance Framework

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Design Science Research for a New Society: Society 5.0 (DESRIST 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13873))

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Abstract

In the midst of dynamic healthcare needs, health information systems’ lack of interoperability continues to hinder the health sector’s ability to provide healthcare services. For instance, the recent COVID-19 epidemic has sparked discussion about the health department’s ability to meet healthcare needs and the readiness of the National Health Insurance initiative in South Africa. Moreover, operating in resource-constrained circumstances presents a further obstacle and raises questions as to whether quality healthcare services can be delivered to patients. Following the Design Science Research Methodology (DSRM) process, this paper developed an IT governance conceptual framework, termed the HISIG-CF, to inform the interoperability of health information systems. The HISIG-CF was developed using literature and insights garnered from qualitative data using expert reviews from practitioners in the healthcare industry. The results indicated a need for more guidance to inform interoperability interventions and strengthen current health information systems through the use of well-defined IT Governance frameworks and mechanisms. Furthermore, the HISIG-CF was deemed adequate to improve health information systems interoperability within the healthcare sector in the North West, with prospects for usage across South Africa.

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Author information

Authors and Affiliations

  1. Department of Information Systems, Rhodes University, Makhanda, 6139, South Africa

    Lebogang Matshaba & Monelo Nxozi

  2. NGEI Cluster, CSIR, Pretoria and Department of Industrial Engineering, University of Stellenbosch, Stellenbosch, South Africa

    Marlien Herselman

Authors
  1. Lebogang Matshaba
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  2. Monelo Nxozi
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  3. Marlien Herselman
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Corresponding author

Correspondence to Lebogang Matshaba .

Editor information

Editors and Affiliations

  1. University of the Western Cape, Cape Town, South Africa

    Aurona Gerber

  2. Georgia State University, Atlanta, GA, USA

    Richard Baskerville

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Matshaba, L., Nxozi, M., Herselman, M. (2023). Guiding the Development of Interoperable Health Information Systems: A Conceptual IT Governance Framework. In: Gerber, A., Baskerville, R. (eds) Design Science Research for a New Society: Society 5.0. DESRIST 2023. Lecture Notes in Computer Science, vol 13873. Springer, Cham. https://doi.org/10.1007/978-3-031-32808-4_9

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  • DOI: https://doi.org/10.1007/978-3-031-32808-4_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-32807-7

  • Online ISBN: 978-3-031-32808-4

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