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IT Alignment as a Roadmap for Digital Transformation Success

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Advances in Information Systems Development (ISD 2022)

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 63))

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Abstract

Digital transformation undertaken in many public organisations often fail to result in the anticipated results. Given the recognition of the important role of IT alignment as one of the prerequisites for digital transformation, this study explores how public organisations can improve the degree of IT alignment. Thus, a case study is conducted in four sub-cities within a city administration, applying interviews and internal documents as multiple sources of data. The findings indicate that public organisations are likely to succeed in their digital transformation attempts if they can appropriately manage IT alignment-related factors. These factors identified—organisational structure, organisational culture, organisational agility, leadership skills, human resource management, digital metrics, external domain alignment, and stakeholder relationships—are categorised and presented as managerial or organisational. The contributions of the study for research and practice are presented.

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Acknowledgements

This study is partially funded by the Swedish Research School of Management and Information Technology (MIT).

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Authors and Affiliations

  1. Department of Computer and Systems Sciences (DSV), Stockholm University, Kista, Sweden

    Gideon Mekonnen Jonathan, Lazar Rusu & Erik Perjons

Authors
  1. Gideon Mekonnen Jonathan
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  2. Lazar Rusu
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  3. Erik Perjons
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Corresponding author

Correspondence to Gideon Mekonnen Jonathan .

Editor information

Editors and Affiliations

  1. Business Informatics Research Center, Babes-Bolyai University, Cluj-Napoca, Romania

    Gheorghe Cosmin Silaghi

  2. Business Informatics Research Center, Babes-Bolyai University, Cluj Napoca, Romania

    Robert Andrei Buchmann

  3. Department of Computer Science, Babes-Bolyai University, Cluj-Napoca, Romania

    Virginia Niculescu

  4. Department of Computer Science, Babes-Bolyai University, Cluj-Napoca, Romania

    Gabriela Czibula

  5. Business Information Systems Discipline, University of Galway, Galway, Ireland

    Chris Barry

  6. Business Information Systems Discipline, University of Galway, Galway, Ireland

    Michael Lang

  7. Department of Human-Centred Computing, Faculty of Information Technology, Monash University, Clayton, VIC, Australia

    Henry Linger

  8. IESE Business School, University of Navarra, Barcelona, Spain

    Christoph Schneider

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Mekonnen Jonathan, G., Rusu, L., Perjons, E. (2023). IT Alignment as a Roadmap for Digital Transformation Success. In: Silaghi, G.C., et al. Advances in Information Systems Development. ISD 2022. Lecture Notes in Information Systems and Organisation, vol 63. Springer, Cham. https://doi.org/10.1007/978-3-031-32418-5_6

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