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Change the Museum: Examining Social Media Posts on Museum Workplace Experiences to Support Justice, Equity, Diversity and Inclusion (JEDI) Efforts

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Advances in Quantitative Ethnography (ICQE 2022)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1785))

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Abstract

This study examines experiences in the museum workplace shared by the Change the Museum Instagram account from June–December 2020. These posts were recorded and subsequently hand coded, then put into an Epistemic Network Analysis (ENA) model. Networks were analyzed by month and by construct, in this case looking specifically at BIPOC. Results showed a statistically significant difference between the months of June and December. Main constructs for June were Microaggression, Ignorance, and Senior (Leadership), compared to December with Employment and Wages. For BIPOC networks, the strongest connections throughout all months were linked to White, including Employment and Wages, Senior (Leadership), Microaggression, and Peers/Colleagues. Using these results can help inform meaningful change within museum culture.

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Acknowledgements

As part of the ongoing process of this work, Danielle and Bryan presented the initial dataset and ideas for future research at an ICQE webinar in April 2022. There, several individuals offered insights that have helped shape this study: We especially thank Mariah Knowles for reminding us to consider Eve Tuck’s call to move beyond damage narratives to consider hurt alongside aspirations, joy, and calls for change. We also thank meixi for reminding us of the power of disaggregated data, so that the diversity of stories remains rich and unflattened, and that this approach can also better demonstrate the intersectional connections between utterances. Andrew Ruis encouraged us to share the richness of the personal experiences as part of the interpretation, and David Shaffer suggested the potential for thinking about emancipatory QE as a way to present the data in a way that motivates policy change. In Brendan Eagan’s words, this data can speak webs to power (using a heartfelt Spider-Man reference about great data requiring great responsibility). Jaeyoon Choi also posed the important question, “Can QE help question power dynamics between racism/bias and the research methods themselves?” We are still reflecting upon that query as we move forward.

Author information

Authors and Affiliations

  1. Pepperdine University, Malibu, CA, 90263, USA

    Danielle P. Espino

  2. Riverside City College, Riverside, CA, 92507, USA

    Bryan C. Keene

  3. University of Wisconsin-Madison, Madison, WI, 53706, USA

    Payten Werbowsky

Authors
  1. Danielle P. Espino
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  2. Bryan C. Keene
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  3. Payten Werbowsky
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Corresponding author

Correspondence to Danielle P. Espino .

Editor information

Editors and Affiliations

  1. University of Oslo, Oslo, Norway

    Crina Damşa

  2. Drexel University School of Education, Philadelphia, PA, USA

    Amanda Barany

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Espino, D.P., Keene, B.C., Werbowsky, P. (2023). Change the Museum: Examining Social Media Posts on Museum Workplace Experiences to Support Justice, Equity, Diversity and Inclusion (JEDI) Efforts. In: Damşa, C., Barany, A. (eds) Advances in Quantitative Ethnography. ICQE 2022. Communications in Computer and Information Science, vol 1785. Springer, Cham. https://doi.org/10.1007/978-3-031-31726-2_23

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  • DOI: https://doi.org/10.1007/978-3-031-31726-2_23

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-31725-5

  • Online ISBN: 978-3-031-31726-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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