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The Operationalization of Culture in HCI

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Cultures in Human-Computer Interaction

Part of the book series: Synthesis Lectures on Human-Centered Informatics ((SLHCI))

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Abstract

This chapter aims to provide an overview of how culture is operationalized in HCI research.

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Notes

  1. 1.

    Studies with “culture” or “cultural” in the title, keywords, or abstract.

  2. 2.

    The number of articles in the final simple, after removing articles that did not meet the inclusion criteria, was 28.

  3. 3.

    Another approach might be related to the one adopted in (intangible) cultural heritage. Most of the studies in this area that have been reviewed for this synthesis, including the proceedings of Cross-Cultural Design (Rau, 2018, 2020) do not fit in either taxonomic or contingent perspectives, as they tend to focus on the design, evaluation and / or development of novel technological systems to augment and personalize the cultural heritage experience in some way (Lu et al., 2011; Wecker, Kuflik & Stock, 2017; Cardoso et al., 2020; Avram & Maye, 2016; Volkmar, Wenig & Malaka, 2018; Lu et al., 2019; Ruiz-Calleja et al., 2023; Karran et al., 2015; Gou, 2021; Petrelli, 2019; Not & Petrelli, 2019; Ardissono et al., 2012). This perspective is mostly technological and the cultural aspect is narrowed down to museum and arts.

  4. 4.

    To remove mistakes from a computer program

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Sayago, S. (2023). The Operationalization of Culture in HCI. In: Cultures in Human-Computer Interaction. Synthesis Lectures on Human-Centered Informatics. Springer, Cham. https://doi.org/10.1007/978-3-031-30243-5_5

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