Abstract
Peer support (PS) links people living with a chronic disease or condition—people who share knowledge and experience that health workers often do not have—for practical and emotional support of behavior change. PS may be understood as providing six key functions: (1) assistance in daily management; (2) social and emotional support to encourage management behaviors and coping with negative emotions; (3) linkage to clinical care and community resources; (4) ongoing support because chronic disease is for the rest of one’s life; (5) being there; and (6) advocacy. PS often includes emotional, social, and practical assistance for how to achieve and sustain complex behaviors for managing conditions and staying healthy. The evidence base of peer support demonstrates its efficacy in chronic illness care and that it is effective in several areas pertinent to “bending the curve” in health and health care, such as reaching populations and those too often hardly reached. Emerging research shows that PS is broadly feasible and sustainable, including in combination with digital health approaches. Financial models are critical to the sustained adoption of PS and there is broad evidence for the cost effectiveness of PS and several models for its financing.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Gibbons MC, Tyus NC. Systematic review of U.S.-based randomized controlled trials using community health workers. Prog Community Health Partnersh. 2007;1(4):371–81.
Solomon P. Peer support/peer provided services: underlying processes, benefits, and critical ingredients. Psychiatr Rehabil J. 2004;27:392–401.
Davidson L, Chinman M, Kloos B, Weingarten R, Stayner D, Tebes JK. Peer support among individuals with severe mental illness: a review of the evidence. Clin Psychol Sci Pract. 1999;6(2):165–87.
Parry M, Watt-Watson J. Peer support intervention trials for individuals with heart disease: a systematic review. Eur J Cardiovasc Nurs. 2010;9(1):57–67.
Brownson CA, Heisler M. The role of peer support in diabetes care and self-management. Patient. 2009;2(1):5–17.
Dunn J, Steginga SK, Rosoman N, Millichap D. A review of peer support in the context of cancer. J Psychosoc Oncol. 2003;21(2):55–67.
Fisher EB, Brownson CA, O'Toole ML, Shetty G, Anwuri VV, Glasgow RE. Ecologic approaches to self-management: the case of diabetes. Am J Public Health. 2005;95(9):1523–35.
Fisher EB, Strunk RC, Highstein GR, Kelley-Sykes R, Tarr KL, Trinkaus K, et al. A randomized controlled evaluation of the effect of community health workers on hospitalization for asthma: the asthma coach. Arch Pediatr Adolesc Med. 2009;163(3):225–32.
Krieger J. Home visits for asthma: we cannot afford to wait any longer. Arch Pediatr Adolesc Med. 2009;163(3):279.
Whitley EM, Everhart RM, Wright RA. Measuring return on investment of outreach by community health workers. J Health Care Poor Underserved. 2006;17(1 Suppl):6–15.
Woolf SH. A closer look at the economic argument for disease prevention. JAMA. 2009;301(5):536–8.
Davis KL, O'Toole ML, Brownson CA, Llanos P, Fisher EB. Teaching how, not what: the contributions of community health workers to diabetes self-management. Diabetes Educ. 2007;33(Suppl 6):208S–15S.
Davis J, Fischl AH, Beck J, Browning L, Carter A, Condon JE, et al. 2022 National Standards for diabetes self-management education and support. Diabetes Care. 2022;45(2):484–94.
Norris SL, Chowdhury FM, Van Let K, Horsley T, Brownstein JN, Zhang X, et al. Effectiveness of community health workers in the care of persons with diabetes. Diabet Med. 2006;23:544–56.
Swider SM. Outcome effectiveness of community health workers: an integrative literature review. Public Health Nurs. 2002;19:11–20.
Andrews JO, Felton G, Wewers ME, Heath J. Use of community health workers in research with ethnic minority women. J Nurs Scholarsh. 2004;36(4):358–65.
Colella TJF, King KM. Peer support. An under-recognized resource in cardiac recovery. Eur J Cardiovasc Nurs. 2004;3(3):211–7.
Haines A, Sanders D, Lehmann U, Rowe AK, Lawn JE, Jan S, et al. Achieving child survival goals: potential contribution of community health workers. Lancet. 2007;369(9579):2121–31.
Brownstein JN, Chowdhury FM, Norris SL, Horsley T, Jack L. Effectiveness of community health workers in the care of people with hypertension. Am J Prev Med. 2007;32(5):435–47.
Hoey LM, Ieropoli SC, White VM, Jefford M. Systematic review of peer-support programs for people with cancer. Patient Educ Couns. 2008;70(3):315–37.
Cherrington A, Ayala GX, Amick H, Allison J, Corbie-Smith G, Scarinci I. Implementing the community health worker model within diabetes management: challenges and lessons learned from programs across the United States. Diabetes Educ. 2008;34(5):824–33.
Postma J, Karr C, Kieckhefer G. Community health workers and environmental interventions for children with asthma: a systematic review. J Asthma. 2009;46(6):564–76.
Boothroyd RI, Fisher EB. Peers for progress: promoting peer support for health around the world. Fam Pract. 2010;27(Suppl 1):i62–8.
Fisher EB, Ayala GX, Ibarra L, Cherrington AL, Elder JP, Tang TS, et al. Contributions of peer support to health, health care, and prevention: papers from peers for Progress. Ann Fam Med. 2015;13(Suppl 1):S2–8.
Fisher EB, Ballesteros J, Bhushan N, Coufal MM, Kowitt SD, McDonough AM, et al. Key features of peer support in chronic disease prevention and management. Health Aff (Millwood). 2015;34(9):1523–30.
Fisher EB, Bhushan N, Coufal MM, Kowitt S, Parada H, Sokol RL, et al. Peer support in prevention, chronic disease management, and well being. In: Fisher EB, Cameron LD, Christensen AJ, Ehlert U, Guo Y, Oldenburg B, et al., editors. Principles and concepts of behavioral medicine: a global handbook. New York: Springer; 2018.
Lorig K, Ritter PL, Plant K. A disease-specific self-help program compared with a generalized chronic disease self-help program for arthritis patients. Arthritis Rheum. 2005;53(6):950–7.
Earp JA, Eng E, O'Malley MS, Altpeter M, Rauscher G, Mayne L, et al. Increasing use of mammography among older, rural African American women: results from a community trial. Am J Public Health. 2002;92(4):646–54.
World Health Organization. Peer support programmes in diabetes: report of a WHO consultation. Geneva: World Health Organization; 2008.
Fisher EB, Boothroyd RI, Coufal MM, Baumann LC, Mbanya JC, Rotheram-Borus MJ, et al. Peer support for self-management of diabetes improved outcomes in international settings. Health Aff (Millwood). 2012;31(1):130–9.
Fisher EB, Earp JA, Maman S, Zolotor A. Cross-cultural and international adaptation of peer support for diabetes management. Fam Pract. 2010;27(Suppl 1):i6–i16.
Hawe P, Shiell A, Riley T. Complex interventions: how "out of control" can a randomised controlled trial be? BMJ. 2004;328(7455):1561–3.
Aro A, Smith J, Dekker J. Contextual evidence in clinical medicine and health promotion. The European Journal of Public Health. 2008;18(6):548.
Evans M, Tang PY, Bhushan N, Fisher EB, Dreyer Valovcin D, Castellano C. Standardization and adaptability for dissemination of telephone peer support for high-risk groups: general evaluation and lessons learned. Transl Behav Med. 2020;10(3):506–15.
Fisher EB, Tang PY, Evans M, Bhushan N, Graham MA, Dreyer D, et al. The fundamental value of presence in peer and mutual support: observations from telephone support for high risk groups. The global journal of community psychology. Practice. 2020;11(2)
Castellano C. Reciprocal peer support (RPS): a decade of not so random acts of kindness. Int J Emerg Ment Health. 2012;14(2):105–10.
Evans MS. Peer-delivered services and support reaching people with schizophrenia: considerations for research and practice. In: Hill UoNCaC, editor. Doctoral Dissertation; 2022.
Evans BA, Barker H, Peddireddy S, Zhang A, Luu S, Qian Y, et al. Peer-delivered services and peer support reaching people with schizophrenia: a scoping review. Int J Ment Health. 2021; https://doi.org/10.1080/00207411.2021.1975441.
Eng E, Parker E, Harlan C. Lay health advisor intervention strategies: a continuum from natural helping to paraprofessional helping. Health Educ Behav. 1997;24(4):413–7.
Tang PY, Fisher EB. The peer workforce in chronic care: lessons and observations from peers for progress. N C Med J. 2021;82(5):357–61.
Davidson L, Bellamy C, Guy K, Miller R. Peer support among persons with severe mental illnesses: a review of evidence and experience. World Psychiatry. 2012;11(2):123–8.
Clay S, Schell B, Corrigan PW, Ralph RO, editors. On our own, together: peer programs for people with mental illness. Nashville, TN: Vanderbilt University Press; 2005.
Campbell J. The historical and philosophical development of peer-run support programs. In: Clay S, Schell B, Corrigan PW, Ralph RO, editors. On our own, together: peer programs for people with mental illness. Nashville, TN: Vanderbilt University Press; 2005.
Carkhuff RR, Truax CB. Lay mental health counseling. The effects of lay group counseling. J Consult Psychol. 1965;29(5):26–31.
Harlow HF. The nature of love. Am Psychol. 1958;13:673–85.
Cohen S, Doyle WJ, Skoner DP, Rabin BS, Gwaltney JM. Social ties and susceptibility to the common cold. J Am Med Assoc. 1997;277(24):1940–4.
Lutgendorf SK, Lamkin DM, Jennings NB, Arevalo JM, Penedo F, DeGeest K, et al. Biobehavioral influences on matrix metalloproteinase expression in ovarian carcinoma. Clin Cancer Res. 2008;14(21):6839–46.
House JS, Landis KR, Umberson D. Social relationships and health. Science. 1988;241:540–4.
Holt-Lunstad J, Smith TB, Baker M, Harris T, Stephenson D. Loneliness and social isolation as risk factors for mortality: a meta-analytic review. Perspect Psychol Sci. 2015;10(2):227–37.
Collaborators C-MD. Global prevalence and burden of depressive and anxiety disorders in 204 countries and territories in 2020 due to the COVID-19 pandemic. Lancet. 2021;398(10312):1700–12.
Fisher EB, Barreiro-Rosado JA, Carpenter C, Evans MS, Luu SL, Rams AR, et al. Social isolation and loneliness: ubiquity, complexity, importance. In: Revenson TA, Abraido-Lanza AF, editors. Handbook of health psychology, vol. 3. Washington, D.C.: American Psychological Association; 2023.
Green L, Fisher EB. Economic substitutability: some implications for health behavior. In: Bickel WK, Vuchinich RE, editors. Reframing health behavior change with behavioral economics. Mahwah, NJ: Lawrence Erlbaum Associates; 2000. p. 115–44.
Viswanathan M, Kraschnewski JL, Nishikawa B, Morgan LC, Honeycutt AA, Thieda P, et al. Outcomes and costs of community health worker interventions: a systematic review. Med Care. 2010;48(9):792–808.
Perry HB, Zulliger R, Rogers MM. Community health workers in low-, middle-, and high-income countries: an overview of their history, recent evolution, and current effectiveness. Annu Rev Public Health. 2014;35:399–421.
Fisher EB, Boothroyd RI, Elstad EA, Hays L, Henes A, Maslow GR, et al. Peer support of complex health Behaviors in prevention and disease management with special reference to diabetes: systematic reviews. Clin Diabetes Endocrinol. 2017;3(4)
Thompson DM, Booth L, Moore D, Mathers J. Peer support for people with chronic conditions: a systematic review of reviews. BMC Health Serv Res. 2022;22(1):427.
Azmiardi A, Murti B, Febrinasari RP, Tamtomo DG. The effect of peer support in diabetes self-management education on glycemic control in patients with type 2 diabetes: a systematic review and meta-analysis. Epidemiol Health. 2021;43:e2021090.
Sokol R, Fisher E. Peer support for the hardly reached: a systematic review. Am J Public Health. 2016;106(7):1308.
Thom DH, Ghorob A, Hessler D, De Vore D, Chen E, Bodenheimer TA. Impact of peer health coaching on glycemic control in low-income patients with diabetes: a randomized controlled trial. Ann Fam Med. 2013;11(2):137–44.
Moskowitz D, Thom DH, Hessler D, Ghorob A, Bodenheimer T. Peer coaching to improve diabetes self-management: which patients benefit most? J Gen Intern Med. 2013;28(7):938–42.
Heisler M, Vijan S, Makki F, Piette JD. Diabetes control with reciprocal peer support versus nurse care management: a randomized trial. Ann Intern Med. 2010;153(8):507–15.
Piette JD, Resnicow K, Choi H, Heisler M. A diabetes peer support intervention that improved glycemic control: mediators and moderators of intervention effectiveness. Chronic Illn. 2013;9(4):258–67.
Rahman A, Sikander S, Malik A, Ahmed I, Tomenson B, Creed F. Effective treatment of perinatal depression for women in debt and lacking financial empowerment in a low-income country. Br J Psychiatry. 2012;201(6):451–7.
Office of Disease Prevention and Health Promotion. Social Determinants of Health: Office of the Assistant Secretary for Health, Office of the Secretary, U.S. Department of Health and Human Services. https://health.gov/healthypeople/priority-areas/social-determinants-health.
Schechter SB, Lakhaney D, Peretz PJ, Matiz LA. Community health worker intervention to address social determinants of health for children hospitalized with asthma. Hosp Pediatr. 2021;11(12):1370–6.
McCollum R, Gomez W, Theobald S, Taegtmeyer M. How equitable are community health worker programmes and which programme features influence equity of community health worker services? A systematic review. BMC Public Health. 2016;16:419.
Perez LM, Martinez J. Community health workers: social justice and policy advocates for community health and well-being. Am J Public Health. 2008;98(1):11–4.
Heisler M, Tang PY, Fisher EB. Working conference on peer support and social determinants of health. Ann Arbor, MI: Michigan-UNC Peer Support Research Core, Michigan Center for Diabetes Translational Research; 2019.
Sabo S, Flores M, Wennerstrom A, Bell ML, Verdugo L, Carvajal S, et al. Community health workers promote civic engagement and organizational capacity to impact policy. J Community Health. 2017;42(6):1197–203.
Ingram M, Schachter KA, Sabo SJ, Reinschmidt KM, Gomez S, De Zapien JG, et al. A community health worker intervention to address the social determinants of health through policy change. J Prim Prev. 2014;35(2):119–23.
Wennerstrom A, Silver J, Pollock M, Gustat J. Action to improve social determinants of health: outcomes of leadership and advocacy training for community residents. Health Promot Pract. 2022;23(1):137–46.
Fisher EB, Chan JCN, Kowitt S, Nan H, Sartorius N, Oldenburg B. Conceptual perspectives on the co-occurrence of mental and physical disease: diabetes and depression as a model. In: Sartorius N, Maj M, Holt R, editors. Comorbidity of mental and physical disorders. Basel: Karger; 2015.
Harlow HF, Harlow M. Learning to love. Am Sci. 1966;54:244–72.
Pfeiffer PN, Heisler M, Piette JD, Rogers MA, Valenstein M. Efficacy of peer support interventions for depression: a meta-analysis. Gen Hosp Psychiatry. 2011;33(1):29–36.
Chan JC, Sui Y, Oldenburg B, Zhang Y, Chung HH, Goggins W, et al. Effects of telephone-based peer support in patients with type 2 diabetes mellitus receiving integrated care: a randomized clinical trial. JAMA Intern Med. 2014;174(6):972–81.
Rahman A, Malik A, Sikander S, Roberts C, Creed F. Cognitive behaviour therapy-based intervention by community health workers for mothers with depression and their infants in rural Pakistan: a cluster-randomised controlled trial. Lancet. 2008;372(9642):902–9.
Patel V, Weiss HA, Chowdhary N, Naik S, Pednekar S, Chatterjee S, et al. Lay health worker led intervention for depressive and anxiety disorders in India: impact on clinical and disability outcomes over 12 months. Br J Psychiatry. 2011;199(6):459–66.
Chien WT, Clifton AV, Zhao S, Lui S. Peer support for people with schizophrenia or other serious mental illness. Cochrane Database Syst Rev. 2019;4
Chien W-T, Norman I. The effectiveness and active ingredients of mutual support groups for family caregivers of people with psychotic disorders: a literature review. Int J Nurs Stud. 2009;46(12):1604–23.
Chien W-T, Thompson DR, Norman I. Evaluation of a peer-led mutual support group for Chinese families of people with schizophrenia. Am J Community Psychol. 2008;42(1–2, 122):–34.
Chien WT. Effectiveness of psychoeducation and mutual support group program for family caregivers of Chinese people with schizophrenia. Open Nurs J. 2008;2:28.
Chien WT, Thompson DR. An RCT with three-year follow-up of peer support groups for Chinese families of persons with schizophrenia. Psychiatr Serv. 2013;64(10):997–1005.
Wang Q. Diabetics help each other treat disease. China Daily; 2012 November 15, 2012.
Zhong X, Wang Z, Fisher EB, Tanasugarn C. Peer support for diabetes management in primary care and community settings in Anhui Province, China. Ann Fam Med. 2015;13(Suppl 1):S50–8.
Liu Y, Wu X, Cai C, Tang PY, Coufal MM, Qian Y, et al. Peer support in Shanghai's commitment to diabetes and chronic disease self-management: program development, program expansion, and policy. Transl Behav Med. 2020;10(1):13–24.
Liu Y, Cai C, Wu X, Tang PY, Coufal MM, Qian Y, et al. Eighteen month follow up of peer support for diabetes management in shanghai integration model. New Orleans: American Diabetes Association; 2022.
Peers for Progress. Opportunities for peer support in the affordable care act; 2014.
Wagner EH, Austin BT, Davis C, Hindmarsh M, Schaefer J, Bonomi A. Improving chronic illness care: translating evidence into action. Health Aff (Millwood). 2001;20:54–78.
Wagner EH, Austin BT, Von Korff M. Organizing care for patients with chronic illness. Milbank Q. 1996;74:511–44.
Bolton RE, Bokhour BG, Hogan TP, Luger TM, Ruben M, Fix GM. Integrating personalized care planning into primary care: a multiple-case study of early adopting patient-centered medical homes. J Gen Intern Med. 2020;35(2):428–36.
Wagner EH, Flinter M, Hsu C, Cromp D, Austin BT, Etz R, et al. Effective team-based primary care: observations from innovative practices. BMC Fam Pract. 2017;18(1):13.
Collinsworth AW, Vulimiri M, Snead C, Walton J. Community health workers in primary care practice: redesigning health care delivery systems to extend and improve diabetes care in underserved populations. Health Promot Pract. 2014;15(2 Suppl):51S–61S.
Collinsworth AW, Vulimiri M, Schmidt KL, Snead CA. Effectiveness of a community health worker-led diabetes self-management education program and implications for CHW involvement in care coordination strategies. Diabetes Educ. 2013;39(6):792–9.
Crespo R, Christiansen M, Tieman K, Wittberg R. An emerging model for community health worker-based chronic care management for patients with high health care costs in rural Appalachia. Prev Chronic Dis. 2020;17:E13.
Greer R, Boulware LE. Reducing CKD risks among vulnerable populations in primary care. Adv Chronic Kidney Dis. 2015;22(1):74–80.
Frei A, Woitzek K, Wang M, Held U, Rosemann T. The chronic care for age-related macular degeneration study (CHARMED): study protocol for a randomized controlled trial. Trials. 2011;12:221.
Markun S, Dishy A, Neuner-Jehle S, Rosemann T, Frei A. The Chronic Care for Wet Age Related Macular Degeneration (CHARMED) study: a randomized controlled trial. PLoS One. 2015;10(11):e0143085.
Liebman J, Heffernan D, Sarvela P. Establishing diabetes self-management in a community health center serving low-income Latinos. Diabetes Educ. 2007;33(Suppl 6):132S–8S.
Daaleman TP, Fisher EB. Enriching patient-Centered medical homes through peer support. Ann Fam Med. 2015;13(Suppl 1):S73–8.
Meichenbaum DH. Examination of model characteristics in avoidance behavior. J Pers Soc Psychol. 1971;17:298–307.
Thanh DTN, Deoisres W, Keeratiyutawong P, Baumann LC. Effectiveness of a diabetes self-management support intervention in Vietnamese adults with type 2 diabetes. J Sci Technol Human. 2013;11(1):41–79.
Lorig KR, Ritter P, Stewart AL, Sobel DS, William Brown B, Bandura A, et al. Chronic disease self-management program: 2-year health status and health care utilization outcomes. Med Care. 2001;39:1217–23.
Ingram M, Torres E, Redondo F, Bradford G, Wang C, O'Toole ML. The impact of promotoras on social support and glycemic control among members of a farmworker community on the US-Mexico border. Diabetes Educ. 2007;33(Suppl 6):172S–8S.
Findley S, Rosenthal M, Bryant-Stephens T, Damitz M, Lara M, Mansfield C, et al. Community-based care coordination: practical applications for childhood asthma. Health Promot Pract. 2011;12(6 Suppl 1):52S–62S.
Polletta VL, LeBron AMW, Sifuentes MR, Mitchell-Bennett LA, Ayala C, Reininger BM. Facilitators and barriers of a chronic care management intervention addressing diabetes among Mexican-origin adults. Health Educ Behavior. 2021;48(6):831–41.
Wennerstrom A, Vannoy SD 3rd, Allen CE, Meyers D, O'Toole E, Wells KB, et al. Community-based participatory development of a community health worker mental health outreach role to extend collaborative care in post-Katrina New Orleans. Ethn Dis. 2011;21(3 Suppl 1):S1-45–51.
Rusch ALF, Fisher EB. Comprehensive mental health care in North Carolina: key functions and availability. Chapel Hill, North Carolina: Peers for Progress and Gillings School of Global Public Health, University of North Carolina-Chapel Hill; 2017.
Brodar K, Carlisle V, Tang YP, Fisher EB. Program managers’ report of implementation challenges and strategies for peer support programs in cancer. Annual meeting of the Society of Behavioral Medicine, April; New Orleans; 2018.
Rhee KE, Kessl S, Lindback S, Littman M, El-Kareh RE. Provider views on childhood obesity management in primary care settings: a mixed methods analysis. BMC Health Serv Res. 2018;18(1):55.
Aftab W, Shipton L, Rabbani F, Sangrasi K, Perveen S, Zahidie A, et al. Exploring health care seeking knowledge, perceptions and practices for childhood diarrhea and pneumonia and their context in a rural Pakistani community. BMC Health Serv Res. 2018;18(1):44.
Rabbani F, Khan HA, Piryani S, Pradhan NA, Shaukat N, Feroz AS, et al. Changing perceptions of rural frontline workers and caregivers about management of childhood diarrhea and pneumonia despite several inequities: the Nigraan plus trial in Pakistan. J Multidiscip Healthc. 2021;14:3343–55.
Towfighi A, Cheng EM, Ayala-Rivera M, McCreath H, Sanossian N, Dutta T, et al. Randomized controlled trial of a coordinated care intervention to improve risk factor control after stroke or transient ischemic attack in the safety net: Secondary stroke prevention by Uniting Community and Chronic care model teams Early to End Disparities (SUCCEED). BMC Neurol. 2017;17(1):24.
Towfighi A, Cheng EM, Ayala-Rivera M, Barry F, McCreath H, Ganz DA, et al. Effect of a coordinated community and chronic care model team intervention vs usual care on systolic blood pressure in patients with stroke or transient ischemic attack: the SUCCEED randomized clinical trial. JAMA Netw Open. 2021;4(2):e2036227.
Peers for Progress. Economic analysis in peer support: breadth of approaches and implications for peer support programs. American Academy of Family Physicians Foundation; 2014. http://peersforprogress.org/wp-content/uploads/2015/04/150417-economic-analysis-in-peer-support.pdf
Medicaid.Gov. Health Homes. https://www.medicaid.gov/medicaid/ltss/health-homes/index.html.
Kaufman A, Alfero C, Moffett M, Page-Reeves J, Nkouaga C. “Upstream” community health workers: a white paper on developing economic evaluation of an innovative payment model; 2014.
Moffett ML, Kaufman A, Bazemore A. Community health workers bring cost savings to patient-centered medical homes. J Community Health. 2018;43(1):1–3.
Greenwood DA, Gee PM, Fatkin KJ, Peeples M. A systematic review of reviews evaluating technology-enabled diabetes self-management education and support. J Diabetes Sci Technol. 2017;11(5):1015–27.
Wright K. Social networks, interpersonal social support, and health outcomes: a health communication perspective. Frontiers. Communication. 2016:1.
Hossain SN, Jaglal SB, Shepherd J, Perrier L, Tomasone JR, Sweet SN, et al. Web-based peer support interventions for adults living with chronic conditions: scoping review. JMIR Rehabil Assist Technol. 2021;8(2):e14321.
Williams ED, Bird D, Forbes AW, Russell A, Ash S, Friedman R, et al. Randomised controlled trial of an automated, interactive telephone intervention (TLC diabetes) to improve type 2 diabetes management: baseline findings and six-month outcomes. BMC Public Health. 2012;12:602.
Gong E, Baptista S, Russell A, Scuffham P, Riddell M, Speight J, et al. My diabetes coach, a mobile app-based interactive conversational agent to support type 2 diabetes self-management: randomized effectiveness-implementation trial. J Med Internet Res. 2020;22(11):e20322.
Dingler T, Kwasnicka D, Wei J, Gong E, Oldenburg B. The use and promise of conversational agents in digital health. Yearb Med Inform. 2021;30(1):191–9.
Cotter AP, Durant N, Agne AA, Cherrington AL. Internet interventions to support lifestyle modification for diabetes management: a systematic review of the evidence. J Diabetes Complicat. 2014;28(2):243–51.
Lewinski AA, Fisher EB. Social interaction in type 2 diabetes computer-mediated environments: how inherent features of the channels influence peer-to-peer interaction. Chronic Illn. 2016;12(2):116–44.
Quinn CC, Shardell MD, Terrin ML, Barr EA, Ballew SH, Gruber-Baldini AL. Cluster-randomized trial of a mobile phone personalized behavioral intervention for blood glucose control. Diabetes Care. 2011;34(9):1934–42.
Kowitt SD, Tang PY, Peeples M, Duni J, Peskin S, Fisher EB. Combining the high tech with the soft touch: population health management using eHealth and peer support. Popul Health Manag. 2016;20:3–5.
Tang PY, Duni J, Peeples MM, Kowitt SD, Bhushan N, Sokol RL, et al. Complementarity of digital health and peer support: “this is what’s coming”. Front Clin Diabetes Healthcare. 2021;2 https://doi.org/10.3389/fcdhc.2021.646963.
Lauckner HM, Hutchinson SL. Peer support for people with chronic conditions in rural areas: a scoping review. Rural Remote Health. 2016;16(1):3601.
Aikens JE, Zivin K, Trivedi R, Piette JD. Diabetes self-management support using mHealth and enhanced informal caregiving. J Diabetes Complicat. 2014;28(2):171–6.
Center for Health Law and Policy Innovation at Harvard Law School, National Council of La Raza (NCLR), Peers for Progress, Society of Behavioral Medicine. Call to action: integrating peer support in prevention and health care under the affordable care act; 2015.
Purington K. Using peers to support physical and mental health integration for adults with serious mental illness. National Academy for State Health Policy; 2016.
Mental Health America. Position statement 37: peer support services; 2013.
Global Health Workforce Alliance. Global experience of community health workers for delivery of health related millennium development goals: a systematic review, country case studies, and recommendations for integration into National Health Systems. Geneva: World Health Organization; 2010.
CDC. Addressing chronic disease through community health workers: a policy and systems-level approach; 2011.
Health Resources and Services Administration. Community health workers evidence-based models toolbox. HRSA Office of Rural Health Policy: US Department of Health and Human Services; 2011.
Islam N, Nadkarni SK, Zahn D, Skillman M, Kwon SC, Trinh-Shevrin C. Integrating community health workers within Patient Protection and Affordable Care Act implementation. J Public Health Manag Pract. 2015;21(1):42–50.
Bureau of Labor Statistics. Occupational employment and wages, May 2021, 21-1094 Community Health Worker; 2022.
Mental Health America. What is a Peer?; 2017. http://www.mentalhealthamerica.net/conditions/what-peer.
Bureau of Labor Statistics. Occupational outlook handbook, social workers; 2022.
International Diabetes Federation. IDF Diabetes Atlas. Brussels, Belgium: International Diabetes Federation; 2019.
Bhutta Z, Lassi Z, Pariyo G, Huicho L. Global experience of community health workers for delivery of health related millennium development goals: a systematic review, country case studies, and recommendations for integration into national health systems. Geneva: Global Health Workforce Alliance; 2010.
Kowitt SD, Emmerling D, Fisher EB, Tanasugarn C. Community health workers as agents of health promotion: Analyzing Thailand’s village health volunteer program. J Community Health. 2015;40(4):780–8.
World Health Organization. Global Health Expenditure Database; 2022.
World Bank. Health expenditure per capita (current US$). http://data.worldbank.org/indicator/SH.XPD.PCAP.
Center for Health Law and Policy Innovation at Harvard Law School, National Council of La Raza (NCLR), Peers for Progress. Recommended model guidelines for credentialing community health worker programs and community health workers; 2015.
Council on Accreditation of Peer Recovery Support Services. Council on Accreditation of Peer Recovery Support Services Washington, D.C.; 2022. https://caprss.org/.
American Diabetes Association. Education Recognition Program; 2022. https://professional.diabetes.org/diabetes-education.
Linnan L, Fisher EB, Hood S. The power and potential of peer support in workplace interventions. Am J Health Promot. 2013;28(1):TAHP2–10.
Fisher EB Jr, Auslander W, Sussman L, Owens N, Jackson-Thompson J. Community organization and health promotion in minority neighborhoods. Ethn Dis. 1992;2(3):252–72.
Fisher EB, Strunk RC, Sussman LK, Sykes RK, Walker MS. Community organization to reduce the need for acute care for asthma among African American children in low-income neighborhoods: the neighborhood asthma coalition. Pediatrics. 2004;114:116–23.
Evans M, Liu Y, Wu X, Cai C, Tang PT, Coufal MM, et al. Community organization guides standardization, adaptability, and innovation: lessons from peer support in the Shanghai integration model. Under Review.
Fisher E, Luu S, Tang P, Barker H, Carpenter C, editors. Leveraging peer support for student, staff, and faculty mental health at the University of North Carolina at Chapel Hill. San Diego: American College Health Association; 2022.
Turner BJ, Hollenbeak CS, Liang Y, Pandit K, Joseph S, Weiner MG. A randomized trial of peer coach and office staff support to reduce coronary heart disease risk in African-Americans with uncontrolled hypertension. J Gen Intern Med. 2012;27(10):1258–64.
Fifield J, McQuillan J, Martin-Peele M, Nazarov V, Apter AJ, Babor T, et al. Improving pediatric asthma control among minority children participating in Medicaid: providing practice redesign support to deliver a chronic care model. J Asthma. 2010;47(7):718–27.
Katz D, Vander Weg M, Fu S, Prochazka A, Grant K, Buchanan L, et al. A before-after implementation trial of smoking cessation guidelines in hospitalized veterans. Implement Sci. 2009;4:58.
Acknowledgments
Hannah Barker and Caroline Carpenter provided broad, skillful, and invaluable contributions to the development of the peer support activities at the University of North Carolina at Chapel Hill described in this chapter. Preparation of this chapter has been supported by the Michigan-UNC Peer Support Research Core of the Michigan Center for Diabetes Translational Research (P30DK092926 from the National Institute of Diabetes and Digestive and Kidney Diseases, PI: William Herman) and by funding from the Merck Foundation, Sanofi China, Novo Nordisk, and the Shanghai Municipal Government and the Shanghai Health Bureau.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Fisher, E.B. et al. (2023). Peer Support. In: Daaleman, T.P., Helton, M.R. (eds) Chronic Illness Care. Springer, Cham. https://doi.org/10.1007/978-3-031-29171-5_9
Download citation
DOI: https://doi.org/10.1007/978-3-031-29171-5_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-29170-8
Online ISBN: 978-3-031-29171-5
eBook Packages: MedicineMedicine (R0)