Skip to main content

A Literature Review on Digital Human Resources Management Towards Digital Skills and Employee Performance

  • Conference paper
  • First Online:
Digitalisation: Opportunities and Challenges for Business (ICBT 2022)

Abstract

Digitalisation in business processes has become very popular, even though it is difficult for companies to implement. Digital transformation and digital disruption of Human Resource Management triggered the concept of Digital HRM. This article aims to clarify the general understanding of phenomena related to the relationship between Digital HRM, Digital Skills, and Employee Performance. The concept of Digital HRM brings an evolutionary advancement for the future. Human Resource demands digital skills that produce and distribute ideas and information. Thus, understanding the factors behind the different levels of various digital skills is very important. Digitalisation grades differently among HR, contributing to an organisation’s level of success. They include information, communication, collaboration, critical thinking, creativity, and problem-solving. Our literature review finds that employees who can access information systems through the digital process are considered to have a successful performance. Human resource information systems are helpful in HR processes and strategic organisational development tools. In this case, technology acts as a trigger to better share technology-based facilities, services, and decision analysis.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Goldstein, J.: Digital technology demand is transforming HR. Work. Solut. Rev. 6(1), 28–29 (2015)

    Google Scholar 

  2. Deloitte, B.: Global Human Capital Trends 2016, the New Organization: Different by Design. Deloitte University Press Chicago, IL (2016)

    Google Scholar 

  3. Shah, N., Irani, Z., Sharif, A.M.: Big data in an HR context: exploring organizational change readiness, employee attitudes and behaviors. J. Bus. Res. 70, 366–378 (2017)

    Article  Google Scholar 

  4. Makridakis, S.: The forthcoming Artificial Intelligence (AI) revolution: its impact on society and firms. Futures 90, 46–60 (2017)

    Article  Google Scholar 

  5. Andersson, J.: Digital Transformation, Moderna affärssystem (2017)

    Google Scholar 

  6. Larkin, J.: HR digital disruption: the biggest wave of transformation in decades. Strat. HR Rev. 16(2), 55–59 (2017)

    Article  Google Scholar 

  7. Kavanagh, M.J., Thite, M., Johnson, R.D.: The future of HRIS. Emerg. Trends HRM IT (2009)

    Google Scholar 

  8. Nawaz, N.: A comprehensive literature review of the digital HR research filed. In: Information and Knowledge Management, vol. 7, no. 4 (2017)

    Google Scholar 

  9. Gebayew, C., Hardini, I.R., Panjaitan, G.H.A., Kurniawan, N.B.: A systematic literature review on digital transformation. In: 2018 International Conference on Information Technology Systems and Innovation (ICITSI), pp. 260–265 (2018)

    Google Scholar 

  10. Bohnsack, R., Hanelt, A., Marz, D., Marante, C.: Same, same, but different!? a systematic review of the literature on digital transformation. Acad. Manag. Proc. 2018(1), 16262 (2018)

    Article  Google Scholar 

  11. Amladi, P.: HR’s guide to the digital transformation: ten digital economy use cases for transforming human resources in manufacturing. Strat. HR Rev. 16(2), 66–70 (2017)

    Article  Google Scholar 

  12. Bondarouk, T., Ruël, H., Parry, E.: Electronic HRM in the Smart Era. Emerald Publishing Limited, Bingley (2017)

    Google Scholar 

  13. Huselid, M.A.: The impact of human resource management practices on turnover, productivity, and corporate financial performance. Acad. Manag. J. 38(3), 635–672 (1995)

    Article  Google Scholar 

  14. Bredin, K., Söderlund, J.: Human Resource Management in Project-Based organizations: The HR Quadriad Framework. Springer, Heidelberg (2011)

    Google Scholar 

  15. Saini, S.: Digital HRM and its effective implementation: an empirical study. Int. J. Manag. Stud. 2(7), 62–66 (2018)

    Google Scholar 

  16. Iwu, C.G.: Effects of the use of electronic human resource management (E-HRM) within human resource management (HRM) functions at universities. Acta Univ. Danubius. Adm. 8(1) (2016)

    Google Scholar 

  17. Betchoo, N.K.: Digital transformation and its impact on human resource management: a case analysis of two unrelated businesses in the Mauritian public service. In: 2016 IEEE International Conference on Emerging Technologies and Innovative Business Practices for the Transformation of Societies (EmergiTech), pp. 147–152 (2016)

    Google Scholar 

  18. Tripathi, R.T., Singh, P.K.: A study on innovative practices in digital human resource management. In: Proceedings of the National Conference “Digital transformation of business in India: Opportunities and challenges”, Dehradun, pp. 1–13 (2017)

    Google Scholar 

  19. Fedorova, A., Zarubina, A., Pikulina, Y., Moskovskikh, A., Balandina, T., Gafurova, T.: Digitalization of the human resource management: Russian companies case. In: International Conference on Education, Social Sciences and Humanities, vol. 12271230 (2019)

    Google Scholar 

  20. Anthony, L.: AntConc (Version 3.4. 3)[Computer Software]. Tokyo, Japan: Waseda University (2014)

    Google Scholar 

  21. Nawaz, N., Gomes, A.M.: Human resource information system: a review of previous studies. J. Manag. Res. 9(3), 92 (2017)

    Google Scholar 

  22. Aggarwal, V., Sharon, S.D.: Digital human resource management. Gyan Manag. 11(2), 23–27 (2017)

    Google Scholar 

  23. Hwang, Y., Kettinger, W.J., Yi, M.Y.: Personal information management effectiveness of knowledge workers: conceptual development and empirical validation. Eur. J. Inf. Syst. 24(6), 588–606 (2015)

    Article  Google Scholar 

  24. Powell, E., Wang-Hall, J., Bannister, J.A., Colera, E., Lopez, F.G.: Attachment security and social comparisons as predictors of Pinterest users’ body image concerns. Comput. Human Behav. 83, 221–229 (2018)

    Article  Google Scholar 

  25. Ananiadou, K., Claro, M.: 21st century skills and competences for new millennium learners in OECD countries. OECD education working papers, no. 41.. OECD Publication (2009)

    Google Scholar 

  26. Schulze, J., Schultze, M., West, S.G., Krumm, S.: The knowledge, skills, abilities, and other characteristics required for face-to-face versus computer-mediated communication: Similar or distinct constructs? J. Bus. Psychol. 32(3), 283–300 (2017)

    Article  Google Scholar 

  27. Mishra, P., Kereluik, K.: What 21st century learning? a review and a synthesis. In: Society for Information Technology & Teacher Education International Conference, pp. 3301–3312 (2011)

    Google Scholar 

  28. van Damme, M., et al.: Verzonken technologie. ICT en de arbeidsmarkt, vol. 114. Sociaal en Cultureel Planbu (2005)

    Google Scholar 

  29. Higgins, S.: Critical thinking for 21st-century education: a cyber-tooth curriculum? Prospects 44(4), 559–574 (2014)

    Article  Google Scholar 

  30. Wickstrom, A.: Influencing gender relations through child parent relationship therapy. Int. J. Play Ther. 19(2), 79 (2010)

    Article  Google Scholar 

  31. Oei, A.C., Patterson, M.D.: Playing a puzzle video game with changing requirements improves executive functions. Comput. Human Behav. 37, 216–228 (2014)

    Article  Google Scholar 

  32. Oldham, G.R., Da Silva, N.: The impact of digital technology on the generation and implementation of creative ideas in the workplace. Comput. Human Behav. 42, 5–11 (2015)

    Article  Google Scholar 

  33. Neubert, J.C., Mainert, J., Kretzschmar, A., Greiff, S.: The assessment of 21st century skills in industrial and organizational psychology: complex and collaborative problem solving. Ind. Organ. Psychol. 8(2), 238–268 (2015)

    Article  Google Scholar 

  34. Greiff, S., Funke, J.: Interactive problem solving: exploring the potential of minimal complex systems (2017)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Alldila Nadhira Ayu Setyaning .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Sangaji, R.C., Setyaning, A.N.A., Marsasi, E.G. (2023). A Literature Review on Digital Human Resources Management Towards Digital Skills and Employee Performance. In: Alareeni, B., Hamdan, A., Khamis, R., Khoury, R.E. (eds) Digitalisation: Opportunities and Challenges for Business. ICBT 2022. Lecture Notes in Networks and Systems, vol 620. Springer, Cham. https://doi.org/10.1007/978-3-031-26953-0_68

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-26953-0_68

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-26952-3

  • Online ISBN: 978-3-031-26953-0

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics