Skip to main content

The Impact of Artificial Intelligence on Enhancing Human Resource Management Functionality

  • Conference paper
  • First Online:
Digitalisation: Opportunities and Challenges for Business (ICBT 2022)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 620))

Included in the following conference series:

  • 1452 Accesses

Abstract

Artificial Intelligence (AI) field of research started in the 1950s, for the purpose of understanding the nature in human intelligence (Jatobá et al. 2019). Artificial Intelligence accuracy and efficiency highly overreach the traditional management ability, AI highly beats human capabilities in accuracy and in processing data and storage, as human judgments in some cases are inaccurate and part from real situation; AI judgments are accurate and will help employees in making the right decisions and ongoing advancements can be reached (Wang and Li 2019). Human resource management (HRM) strategy is integrated with the organizations business strategy, HRM represents the organizations’ high level of decision making, HRM strategy focuses on employment policies and practices which consists of recruitment, selection, evaluation, development and retention of employees, and consultation and negotiation with individuals. Artificial intelligence is extremely important to be integrated in human resource management functions to support and run human resources functions efficiently (Jatobá et al. 2019). The research method will be systematic review aiming to find out the impact of artificial intelligence on enhancing human resource management functionality. It has been found that integrating artificial intelligence to the complex and various human resources tasks will reduce the large amount of time and efforts spent on performing those tasks, leading to efficiency and quality gains for the HRM functions (Arena et al. 2018).

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abdeldayem, M.M., Aldulaimi, S.H.: Trends and opportunities of artificial intelligence in human resource management: aspirations for public sector in Bahrain. Int. J. Sci. Technol. Res. 9(1), 3867–3871 (2020)

    Google Scholar 

  • Berhil, S., Benlahmar, H., Labani, N.: A review paper on artificial intelligence at the service of human resources management. Indones. J. Electr. Eng. Comput. Sci. 18(1), 32–40 (2020)

    Google Scholar 

  • Verma, R., Bandi, S.: Artificial Intelligence and Human Resource Management in Indian IT Sector. SSRN-Elsevier, pp. 962–967 (2019).

    Google Scholar 

  • Ahammad, T.: Personnel management to human resource management (HRM): how HRM functions? J. Mod. Account. Audit. 13(9), 412–420 (2017)

    Google Scholar 

  • Arena, D., et al.: Human resource optimisation through semantically enriched data. Int. J. Prod. Res. 56(8), 2855–2877 (2018)

    Article  Google Scholar 

  • Bolton, C., Machová, V., Kovacova, M., Valaskova, K.: The power of human–machine collaboration: artificial intelligence, business automation, and the smart economy. Econ. Manage. Financ. Markets 13(4), 51–56 (2018)

    Article  Google Scholar 

  • Brock, J.K.-U., Wangenheim, F.V.: Demystifying AI: what digital transformation leaders can teach you about realistic artificial intelligence. Calif. Manage. Rev. 61(4), 110–134 (2019)

    Article  Google Scholar 

  • Buzko, I., Dyachenko, Y., Petrova, M., Nenkov, N., Tuleninova, D., Koeva, K.: Artificial intelligence technologies in human resource development. Comput. Model. New Technol. 20(2), 26–29 (2016)

    Google Scholar 

  • Farndale, E., et al.: Context-bound configurations of corporate HR functions in multinational corporations. Hum. Resour. Manage. 49(1), 45–66 (2010)

    Article  Google Scholar 

  • Haenlein, M., Kaplan, A.: A brief history of artificial intelligence: on the past, present, and future of artificial intelligence. Calif. Manage. Rev. 61(4), 5–14 (2019)

    Article  Google Scholar 

  • Huang, M.-H., Rust, R.T.: Artificial intelligence in service. J. Serv. Res. 21(2), 155–172 (2018)

    Article  Google Scholar 

  • Jatobá, M., Santos, J., Gutierriz, I., Moscon, D., Fernandes, P.O., Teixeira, J.P.: Evolution of artificial intelligence research in human resources. Procedia Comput. Sci. 164, 137–142 (2019). https://doi.org/10.1016/j.procs.2019.12.165

    Article  Google Scholar 

  • Lloyd, C., Payne, J.: Rethinking country effects: robotics, AI and work futures in Norway and the UK. New Technol. Work Employ. 208–225 (2019)

    Google Scholar 

  • Martens, B., Tolan, S.: Will this time be different? A review of the literature on the impact of artificial intelligence on employment, incomes and growth. JRC Tech. Rep. 1–24 (2018)

    Google Scholar 

  • Nobuaki, H., Keisuke, K.: Regional employment and artificial intelligence in Japan. Res. Inst. Econ. Trade Ind. 1–47 (2018)

    Google Scholar 

  • Ramona, T., Anca, Ĺž.: Human Resource Management – From Function to Strategic Partner. Faculty of Economics, “Lucian Blaga” University of Sibiu, Romania, pp. 631–638 (2013)

    Google Scholar 

  • Tambe, P., Cappelli, P., Yakubovich, V.: Artificial intelligence in human resources management: challenges and a path forward. Calif. Manage. Rev. 61, 15–42 (2019)

    Article  Google Scholar 

  • Upchurch, M.: Robots and AI at work: the prospects for singularity. New Technol. Work Employ. 205–218 (2018)

    Google Scholar 

  • Wang, H., Li, H.: Research on theoretical analysis of human capital of labor economics based on artificial intelligence. J. Intell. Fuzzy Syst. 37(3), 3257–3265 (2019)

    Article  Google Scholar 

  • Weber, R.M.: Hey, Siri! Is artificial intelligence the ultimate oxymoron? J. Financ. Serv. Profession. 73(4), 46–50 (2019)

    Google Scholar 

  • Zysman, J., Kenney, M.: The next phase in the digital revolution: intelligent tools, platforms, growth, employment. Commun. ACM 61(2), 54–63 (2018)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Allam Hamdan .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Al-Jawder, M., Hamdan, A., Roboey, A. (2023). The Impact of Artificial Intelligence on Enhancing Human Resource Management Functionality. In: Alareeni, B., Hamdan, A., Khamis, R., Khoury, R.E. (eds) Digitalisation: Opportunities and Challenges for Business. ICBT 2022. Lecture Notes in Networks and Systems, vol 620. Springer, Cham. https://doi.org/10.1007/978-3-031-26953-0_46

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-26953-0_46

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-26952-3

  • Online ISBN: 978-3-031-26953-0

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics