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Effects of Beep-Sound Timings on Trust Dynamics in Human-Robot Interaction

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Social Robotics (ICSR 2022)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 13818))

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Abstract

This study investigated the effects of a combination of anthropomorphic and mechanical features in a social robot on human trust, especially focusing on how beep sounds emitted by a social robot with anthropomorphic physicality influence human trust in the robot. Beep sounds were experimentally manipulated to be presented right before a robot showed high or low task performance. As a result, (1) a sound right before high performance increased trust in the robot when it performed accurately, and (2) a sound right before low performance caused a greater decrease in trust in the robot when it performed inaccurately, and also a greater increase in the trust when it performed accurately. Even though identical beep sounds were presented, their effects on human trust differed depending on the timing. On the basis of the results, possible methods for designing trust in human-robot interactions are discussed.

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Acknowledgments

This work was (partially) supported by JST, CREST (JPMJCR21D4), Japan.

Author information

Authors and Affiliations

  1. Shizuoka University, Shizuoka, Japan

    Akihiro Maehigashi

  2. The Graduate University for Advanced Studies (SOKENDAI), Tokyo, Japan

    Takahiro Tsumura

  3. National Institute of Informatics, Tokyo, Japan

    Seiji Yamada

Authors
  1. Akihiro Maehigashi
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  2. Takahiro Tsumura
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  3. Seiji Yamada
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Corresponding author

Correspondence to Akihiro Maehigashi .

Editor information

Editors and Affiliations

  1. University of Florence, Florence, Italy

    Filippo Cavallo

  2. Qatar University, Doha, Qatar

    John-John Cabibihan

  3. University of Florence, Florence, Italy

    Laura Fiorini

  4. University of Florence, Florence, Italy

    Alessandra Sorrentino

  5. Wichita State University, Wichita, KS, USA

    Hongsheng He

  6. Qingdao University, Qingdao, China

    Xiaorui Liu

  7. National Institute of Advanced Industrial Science and Technology, Tsukuba, Japan

    Yoshio Matsumoto

  8. National University of Singapore, Singapore, Singapore

    Shuzhi Sam Ge

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Maehigashi, A., Tsumura, T., Yamada, S. (2022). Effects of Beep-Sound Timings on Trust Dynamics in Human-Robot Interaction. In: Cavallo, F., et al. Social Robotics. ICSR 2022. Lecture Notes in Computer Science(), vol 13818. Springer, Cham. https://doi.org/10.1007/978-3-031-24670-8_57

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  • DOI: https://doi.org/10.1007/978-3-031-24670-8_57

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-24669-2

  • Online ISBN: 978-3-031-24670-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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