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Assessment of Trust Level in Digital Economy

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New Perspectives and Paradigms in Applied Economics and Business

Abstract

In the current study, a unique dataset is used that represents the trust of households and individuals in the digital economy, so-called e-trust. On the basis of that, the level of e-trust of the selected countries is calculated. The study covers almost all EU countries and Iceland. France and Romania are excluded from the research due to missing data. A multi-criteria approach was employed to assess trust in the digital economy in a two-step procedure combining CRITIC and COPRAS techniques used for weighting and aggregation. The sample consists of 26 countries; the study is built on six indicators provided in the Eurostat ICT Trust, Security, and Privacy database. As a result, countries’ prioritisation regarding trust in the digital economy is presented. The outcomes revealed that the highest level of e-trust is in Ireland and Belgium, while in Iceland, the Netherlands, Cyprus, Germany, Luxembourg, Sweden, and Estonia, this level could be considered average.

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Funding

This project has received funding from the European Social Fund (project No 09.3.3-LMT-K-712-19-0151) under the grant agreement with the Research Council of Lithuania (LMTLT).

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Correspondence to Viktorija Skvarciany .

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Skvarciany, V., Jurevičienė, D. (2023). Assessment of Trust Level in Digital Economy. In: Gartner, W.C. (eds) New Perspectives and Paradigms in Applied Economics and Business. Springer Proceedings in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-031-23844-4_11

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