Abstract
This chapter presents the prototyping process of the CeNTER mobile application, designed to mediate interactions among active agents in territory-based innovation, as well as the most relevant results from the first usability tests carried out with experts. The prototype was developed under a User Centered Design (UCD) approach. In the initial design phase, a specification of the app was worked out with the contribution of potential users. Afterward, a high-fidelity prototype was developed using the Principle prototyping tool, offering functionalities similar to the final product. Finally, the evaluation phase was conducted with the collaboration of five experts in the field of digital technologies, and other five experts in the field of Tourism, Health, and Well-being. Although there are still several improvements to be addressed, the overall experts’ opinions show that the CeNTER app is a sustainable and timely contribution, with an interesting potential to help in fostering territorial innovation in the Centro Region of Portugal.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Almeida, M. A. (2009). A produção social do conhecimento na sociedade da informação. Informação & Sociedade: Estudos, 19(1).
Cameron, D., Gregory, C., & Battaglia, D. (2012). Nielsen personalizes the mobile shopping app if you build the technology, they will come. Journal of Advertising Research., 52(3), 333–338.
Hjarvard, S. (2015). Da Mediação à Midiatização: a institucionalização das novas mídias. Parágrafo, 2(3), 51–62.
Kim, E., Lin, J. S., & Sung, Y. (2013). To app or not to app: Engaging consumers via branded mobile apps. Journal of Interactive Advertising, 131(1), 53–65.
Nielsen, J. (1994). Enhancing the explanatory power of usability heuristics. In Conference on Human Factors in Computing Systems - Proceedings, pp. 152–158. https://doi.org/10.1145/259963.260333
Norman, D. (2013). The design of everyday things: Revised and expanded edition. Basic books.
Oliveira, E., Antunes, M. J., Tymoshchuk, O., Pedro, L., Almeida, M., Carvalho, D., & Ramos, F. (2020). Prototipagem de uma Plataforma Digital para a Promoção da Inovação Territorial de Base Comunitária. Journal of Digital Media & Interaction, 3(6), 53–71. https://doi.org/10.34624/jdmi.v3i6.15517
Salazar, L. H., Lacerda, T., von Wangenheim, C. G. & Barbalho, R. A. (2012). Customizando heurísticas de usabilidade para celulares. In Companion Proceedings of the 11th BSHFCS, (pp. 37–38).
Scolari, C. (2015). From (new)media to (hyper)mediations. Recovering Jesu s Martı n-Barbero's mediation theory in the age of digital communication and cultural convergence, information. Communication & Society, 18(9), 1092–1107.
Silva, P. A., Antunes, M. J., Tymoshchuk, O., Pedro, L., Almeida, M., Renó, D., & Ramos, F. (2019, November 21–22). Involving communities in shaping digital solutions for innovation in societies and territories. In ICGI 2019—International Conference on Graphics and Interaction. Faro, Portugal, pp. 145–152. https://doi.org/10.1109/ICGI47575.2019.8955087. https://dblp.org/db/conf/icgi2/icgi2019.html
Silva, P. A., Antunes, M. J., Tymoshchuk, O., Pedro, L., Almeida, M., & Ramos, F. (2020). Barriers and incentives to territory-based innovation processes: from technology to interaction among actors. In Handbook of research on cultural heritage and its impact on territory innovation and development. IGI Global. https://doi.org/10.4018/978-1-7998-6701-2
Tan, G. W., Lee, V. H., Lin, B., & Ooi, K. (2017). Mobile applications in tourism: The future of the tourism industry? Industrial Management & Data Systems, 117(3), 560–581. https://doi.org/10.1108/IMDS-12-2015-0490
Tymoshchuk, O., Renó, D., Silva, P. A., Almeida, A. M., Pedro, L., & Ramos, F. (2019a). Mediação digital para a inovação territorial: um estudo de caso múltiplo em redes sociais digitais. OBS*Observatorio, 13(4). http://obs.obercom.pt/index.php/obs/article/view/1435
Tymoshchuk, O., Reno, D., Silva, P.A., Almeida, A. M., Pedro L. & Ramos, F (2019b). “O papel das tecnologias digitais no desenvolvimento das comunidades rurais: o estudo de caso múltiplo de “BioLiving” e “Bons Sons”. Revista Portuguesa de Estudos Regionais (RPER), 3(52), 131–144. http://www.apdr.pt/siteRPER/numeros/RPER52/52.8.pdf
Wang, H. Y., & Wang, S. H. (2010). Predicting mobile hotel reservation adoption: Insight from a perceived value standpoint. International Journal of Hospitality Management, 29(4), 598–608.
Acknowledgements
This chapter was developed under the support of the Research Program ‘CeNTER - Community-led Territorial Innovation’ (CENTRO-01-0145-FEDER-000002), funded by Programa Operacional Regional do Centro (CENTRO 2020), PT2020.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Oliveira, E. et al. (2023). Prototyping a Digital Platform to Promote (Hyper)mediation Practices in the Territory. In: Teles, F., Rodrigues, C., Ramos, F., Botelho, A. (eds) Territorial Innovation in Less Developed Regions. Palgrave Studies in Sub-National Governance. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-031-20577-4_8
Download citation
DOI: https://doi.org/10.1007/978-3-031-20577-4_8
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-031-20576-7
Online ISBN: 978-3-031-20577-4
eBook Packages: Political Science and International StudiesPolitical Science and International Studies (R0)