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International Conference on Design and Digital Communication

DIGICOM 2022: Advances in Design and Digital Communication III pp 137–147Cite as

Designing Interfaces for Legal Artifacts. Using Storytelling to Enhance Digital Legal Experiences

Part of the Springer Series in Design and Innovation book series (SSDI,volume 27)

Abstract

Most legal content and procedures turn out to be so complex for citizens. Many of these are found in laws, decrees, statutes, and regulations considered legal artifacts. To access legal services, citizens require a lawyer’s assistance. So, how can an average citizen - a non-lawyer - access legal services without advanced knowledge or a lawyer? One possibility to bring citizens closer to judicial services is the design of legal interfaces. These interfaces serve as a medium between users and artifacts. The Rapporteur is a proposal for a legal interface to visualize health guardianship files. This interface is built from Storytelling, data visualization, and Legal Design principles. The result shows a proposal for constructing Storytelling for health tutelas actions in Colombia. The aim is to improve the legal experience of citizens who want to compose a tutela by generating new transparent and reliable legal interfaces.

Keywords

  • Legal interfaces
  • Legal artifacts
  • Legal design
  • Storytelling

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Author information

Authors and Affiliations

  1. Facultad de Artes y Humanidades, Universidad de los Andes, Cra. 1 Este No. 18A – 70, Bogotá, Colombia

    Andrés Polanía

  2. Departamento de Diseño, Facultad de Arquitectura y Diseño, Universidad de los Andes, Cra. 1 Este No. 18A – 70, Bogotá, Colombia

    Santiago de Francisco Vela

Authors
  1. Andrés Polanía
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  2. Santiago de Francisco Vela
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Corresponding author

Correspondence to Andrés Polanía .

Editor information

Editors and Affiliations

  1. Research Institute for Design, Media and Culture, School of Design, Polytechnic Institute of Cavado and Ave, Barcelos, Portugal

    Nuno Martins

  2. Communication and Society Research Centre, Institute of Social Sciences, University of Minho, Braga, Portugal

    Daniel Brandão

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Polanía, A., de Francisco Vela, S. (2023). Designing Interfaces for Legal Artifacts. Using Storytelling to Enhance Digital Legal Experiences. In: Martins, N., Brandão, D. (eds) Advances in Design and Digital Communication III. DIGICOM 2022. Springer Series in Design and Innovation , vol 27. Springer, Cham. https://doi.org/10.1007/978-3-031-20364-0_13

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  • DOI: https://doi.org/10.1007/978-3-031-20364-0_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-20363-3

  • Online ISBN: 978-3-031-20364-0

  • eBook Packages: EngineeringEngineering (R0)

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