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Abstract

Ramp-up often requires the implementation of a new production system and some adaptations for the entire supply chain. It is also a major issue for service companies in both secondary and tertiary sectors. Although some of these companies are not confronted with the management of a new production system, they also have to face many difficulties during ramp-up. These difficulties are amplified by the growing uncertainties on the markets and the volatility of the customer demand. The current paper sheds light on common and diverging aspects of product and service ramp-ups as well as on solution approaches for service ramp-up management. As such, current research provides foundation for future research dealing specifically with service ramp-up.

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Acknowledgement

This work is partly supported by Auvergne Rhône Alpes (AURA) Region through VARIETY project (https://variety.wp.imt.fr/).

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Correspondence to Khaled Medini .

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Héraud, J., Ahmadi, S.K., Medini, K. (2022). From Product to Service Ramp-Up Management. In: Kim, D.Y., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Smart Manufacturing and Logistics Systems: Turning Ideas into Action. APMS 2022. IFIP Advances in Information and Communication Technology, vol 664. Springer, Cham. https://doi.org/10.1007/978-3-031-16411-8_36

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  • DOI: https://doi.org/10.1007/978-3-031-16411-8_36

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