Abstract
This chapter provides a structured approach to developing examples that describe your approach to conflict in the healthcare environment and how you approach challenging conversations. There are links to key documents from regulatory and advisory bodies that will help you provide context for your examples and highlight the situations when conflict is more likely to occur and the importance of good communication, openness and honesty.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Reference
Brouwer MA, et al. Breaking bad news: what parents would like you to know. Arch Dis Childhood. 2021;106(3). https://doi.org/10.1136/archdischild-2019-318398. https://adc.bmj.com/content/106/3/276.abstract
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Lundy, C.T. (2022). Managing Conflict in the Healthcare Environment. In: The Medical Interview Coach. Springer, Cham. https://doi.org/10.1007/978-3-031-16321-0_7
Download citation
DOI: https://doi.org/10.1007/978-3-031-16321-0_7
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-16320-3
Online ISBN: 978-3-031-16321-0
eBook Packages: Biomedical and Life SciencesBiomedical and Life Sciences (R0)