Abstract
The health system is quite complex because its process includes medicines, supplies, but patients either. Information about them involves privacy, registration, storage and analysis. Besides, equipment, medicines and supplies need a storage organization because its absence leads to high costs and waste of resources. With the intention of reducing these problems, some information technologies (IT), such as Radio Frequency Identification (RFID), improve material traceability, information recording, and increased accuracy. Information technologies (IT) demand evaluation, considering that they can be underestimated in a company, due to their high costs. Some stakeholders just consider the IT cost before the decision of implementing them. Hence, the absence of a complete evaluation leads the company to implement these technologies without any analysis. However, this evaluation is not simple and fast because it requires a structure supported by some attributes. In this context, the article aims to evaluate RFID in two hospitals, focusing on major operations, by a set of attributes. For this purpose, there was a literature review with an initial survey of articles in the main database. Then, there was the literature review, the structuring of the questionnaire, semi-structured interviews with two case studies, ending with a counterpoint between theory and field findings. After the case studies, the authors noticed that RFID increased profitability and inventory accuracy. On the other hand, there are factors to improve in the studied sample, such as system complexity, lack of technology knowledge, interference, return on investment, deployment cost, and employee training.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Pinochet, L.H.C., Lopes, A.S., Silva, J.S.: Inovações e Tendências Aplicadas nas Tecnologias de Informação e Comunicação na Gestão da Saúde. Revista de Gestão em Sistemas de Saúde. 3(2), 11–29 (2014)
Robinson, J., Starr, J., Vass, J.: Implementation of Radio-Frequency Identification in Hospitals. The University of Tennessee, Knoxville (2016)
Oda, O.: RFID na gestão da cadeia logística. CIO From IDG (2015). https://cio.com.br/rfid-na-gestao-da-cadeia-logistica/. Last acessed 02 Oct 2019
Deryahanoglu, O., Kocaoglu, B.: The effect of technology investments on hospital budget and patient safety: a simulation for emergency department. Int. J. Eng. Adv. Technol. 8(6), 4650–4656 (2019)
Deryahanoglu, O., Kocaoglu, B.: Applications of RFID systems in healthcare management: a simulation for emergency department. Int. J. Innov. Technol. Explor. Eng. 8(10), 786–792 (2019)
Falsarella, O.M., Jannuzzi, C.A.S.C.: Planejamento estratégico empresarial e planejamento de tecnologia de informação e comunicação: uma abordagem utilizando projetos. Revista Gestão e Produção. 24(3), 610–621 (2017)
Grover, V., Jeong, S.R., Segars, A.H.: Information systems effectiveness: the construct space and patterns of application. Inf. Manag. 31(4), 177–191 (1996)
Ribeiro, P.C.C., Scavarda, A.J., Batalha, M.O.: The application of RFID in brazilian harvest facilities: two case studies. Int. J. Eng.Bus. Manag. 3(1), 57–63 (2011)
Pérez, M.M., González, G.V., Dafonte, C.: Evaluation of a tracking system for patients and mixed intravenous medication based on RFID technology. Sensors. 16(12), 1–15 (2016)
Martínez-Castro, R.E., Jang, S., Nicholas, J., Bansal, R.: Experimental assessment of an RFID-based crack sensor for steel structures. Smart Mater. Struct. 26(8), 1–13 (2017)
Cassel, M., Dépret, T., Piégay, H.: Assessment of a new solution for tracking pebbles in rivers based on active RFID. Earth Surf. Process. Landf. 42(13), 1938–1951 (2017)
Fan, K., Jiang, W., Li, W., Yang, Y.: Lightweight RFID protocol for medical privacy protection in IoT. IEEE Trans. Ind. Informatics. 99, 1–11 (2018)
Oliveira, D.D.L., Maçada, A.C.G.: IT capabilities’ business value: analysis of multi-level performance in Brazilian organizations. Gest. Prod. 24(2), 295–309 (2017)
Alwadi, A., Gawanmeh, A., Parvin, S., Al-Karaki, J.N.: Smart solutions for RFID based inventory management systems: a survey. Scalable Comput. 18(4), 347–360 (2017)
De Oliveira, A.O., Oliveira, H.L.S., Gomes, C.F.S., Ribeiro, P.C.C.: Quantitative analysis of RFID’ publications from 2006 to 2016. Int. J. Inf. Manag. 48, 185–192 (2019)
Assis, R.D., Sagawa, J.K.: Assessment of the implementation of a Warehouse Management System in a multinational company of industrial gears and drives. Gest. Prod. 25(2), 370–383 (2018)
Silva, M.Z., Francisco, C.F.: The influence of contingencies factors strategy and structure in the enterprise risk management in a hospital. Gest. Prod. 26(1), e2315 (2019)
León-Araujo, M.D.C., Gómez-Inhiesto, E., Acaiturri-Ayesta, M.T.: Implementation and evaluation of a RFID smart cabinet to improve traceability and the efficient consumption of high cost medical supplies in a large hospital. J. Med. Syst. 43(6), 178 (2019)
Chamekh, M., El Asmi, S., Hami, M.: A new architecture for supply-chain management. In: IEEE Annual Consumer Communications & Networking Conference, pp. 1–5, Las Vegas (2017)
Gaukler, G., Ketzenberg, M., Salin, V.: Establishing dynamic expiration dates for perishables: an application of RFID and sensor technology. Int. J. Prod. Econ. 193, 617–632 (2017)
Qin, W., Zhong, R.Y., Dai, H.Y., Zhuang, Z.L.: An assessment model for RFID impacts on prevention and visibility of inventory inaccuracy presence. Adv. Eng. Inform. 34, 70–79 (2017)
Gaynor, M., Waterman, J.: Design framework for sensors and RFID tags with healthcare applications. Health Policy Technol. 5(4), 357–369 (2016)
Couto, R.C., Pedrosa, T.M.G. Roberto, B.A.D., Daibert, P.B., Abreu, A.C.C., Leão, M.L.: II Anuário da segurança assistencial hospitalar no Brasil – propondo as prioridades nacionais (2018). https://www.iess.org.br/cms/rep/Anuario2018.pdf. Last accessed 19 Dec 2019
Delone, W.H., McLean, E.R.: Information systems success: the quest for the dependent variable. Inf. Syst. Res. 3(1), 60–95 (1992)
Delone, W.H., McLean, E.R.: The DeLone and McLean model of information systems success: a ten-year update. J. Manag. Inf. Syst. 19(4), 9–30 (2003)
Ribeiro, P.C.C., Batalha, M.O., Scavarda, A.J.: Application of RFID in Brazilian harvest facilities: two case studies. In: 14th World Multi-Conference on Systemics, Cybernetics and Informatics Proceedings, vol. 1, pp. 199–203, Orlando, FL (2010)
Miller, J.: Criteria for evaluating RFID solutions for records and information. Inf. Manag. J. 35(2), 31 (2007)
Colella, R., Catarinucci, L., Tarricone, L.: Measurement system for over-the-air evaluation of UHF RFID tags quality. Wirel. Power Transf. 4(1), 33–41 (2017)
Wei, L., Yang, C., Chen, R.: RFID based stent graft dynamic assessment for health cares. IET Networks. 6(1), 1–9 (2017)
Farris, I., Militano, L., Iera, A., Spinella, S.C.: Assessing the performance of a novel tag-based reader-to-reader communication paradigm under noisy channel conditions. IEEE Trans. Wirel. Commun. 15(7), 4813–4825 (2016)
Güttler, F., Heinrich, A., Krauß, P., Guntermann, J., Bucourt, M., Teichgräber, U.: RFID-based real-time navigation for interventional magnetic resonance imaging: development and evaluation of a novel tracking system. J. Med. Dev. 11(3), 1–19 (2017)
Matbouly, H., Zannas, K., Duroc, Y., Tedjini, S.: Analysis and assessments of time delay constrains for passive RFID tag-sensor communication link: application for rotation speed sensing. IEEE Sensors J. 17(7), 2174–2181 (2017)
Srichavengsup, W.: Performance evaluation of anti-collision algorithms for RFID system with different delay requirements. Int. J. Adv. Comput. Sci. Appl. 8(4), 523–532 (2017)
Golsorkhtabaramiri, M., Issazadehkojidi, N., Pouresfehani, N., Mohammadialamoti, M., Hosseinzadehsadati, S.M.: Comparison of energy consumption for reader anti-collision protocols in dense RFID networks. Wirel. Netw. 24, 1–14 (2018)
Venkatesh, V., Aloysius, J.A., Hoehle, H., Burton, S.: Design and evaluation of auto-id enabled shopping assistance artifacts in customers’ mobile phones: two retail store laboratory experiments. MIS Q. 41(1), 83–113 (2017)
Maydana, T., Giraldo, L., González, Z., Schachner, B., Mayan, J., Luna, D., Benítez, S.: BarCode medication administration in ICU: learning from our nurses. Stud. Health Technol. Inform. 245, 1095–1098 (2017)
Jeddi, Z., Khattab, A., Amini, E., Bayoumi, M.: Redundant bit security in RFIDs: architecture design and security performance evaluation. J. Circuits Syst. Comput. 26(9), 1–25 (2017)
Cai, Y., Li, X., Li, M., Chen, X., Hu, H., Ni, J., Wang, Y.: Traceability and quality control in traditional chinese medicine: from chemical fingerprint to two-dimensional barcode. Evid. Based Complement. Alternat. Med. 251304, 1–6 (2015)
Tiryakioglu, B., Kayakutlu, G., Duzdar, I.: Medical device tracking via QR code and efficiency analyze. In: Portland International Conference on Management of Engineering and Technology, pp. 3115–3128, Honolulu (2016)
Dovere, E., Cavalieri, S., Ierace, S.: RFID systems for moveable asset management: an assessment model. Int. J. Prod. Res. 55(5), 1336–1349 (2016)
Tarantini, C., Brouqui, P., Wilson, R., Griffiths, K., Patouraux, P., Peretti-Watel, P.: Healthcare workers' attitudes towards hand-hygiene monitoring technology. J. Hosp. Infect. 102, 413–418 (2019)
Chhetri, B.T., Alsadoon, A., Prasad, P.W.C., Venkata, H.S., Elchouemi, A.: Enhanced weighted centroid localization in RFID technology: patient movement tracking in hospital. In: International Conference on Advanced Computing & Communication Systems, pp. 910–915, Coimbatore (2019)
Sang, A.X., Tisdale, R.L., Nielsen, D., Loica-Mersa, S., Miller, T., Chong, I., Shieh, L.: How much time are physicians and nurses spending together at the patient bedside? J. Hosp. Med. 14, E1–E6 (2019)
Dusseljee-Peute, L.W., Van der Togt, R., Jansen, B., Jaspers, M.W.: The value of radio frequency identification in quality management of the blood transfusion chain in an academic hospital setting. JMIR Med. Inform. (3), 7, e9510, 1–14 (2019)
Gomes, C.F.S., Ribeiro, P.C.C., Freire, K.A.M.: Bibliometric research in warehouse management system from 2006 to 2016. In: 22nd World Multi-Conference on Systemics, Cybernetics and Informatics, pp. 200–204, Orlando (2018)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Balbi, P.A., Ribeiro, P.C.C., Gomes, C.F.S., Monteiro, M.M. (2022). Evaluation of Radio Frequency Identification in Hospitals Operations. In: López Sánchez, V.M., Mendonça Freires, F.G., Gonçalves dos Reis, J.C., Costa Martins das Dores, J.M. (eds) Industrial Engineering and Operations Management. IJCIEOM 2022. Springer Proceedings in Mathematics & Statistics, vol 400. Springer, Cham. https://doi.org/10.1007/978-3-031-14763-0_12
Download citation
DOI: https://doi.org/10.1007/978-3-031-14763-0_12
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-14762-3
Online ISBN: 978-3-031-14763-0
eBook Packages: Mathematics and StatisticsMathematics and Statistics (R0)