Skip to main content

Strategic Leadership and Its Role on Implementing Public Policies in the Government Departments in Karak Governorate

  • Chapter
  • First Online:
The Effect of Information Technology on Business and Marketing Intelligence Systems

Abstract

The major aim of the study was to examine the impact of strategic leadership on implementing public policies in government departments in Karak Governorate. Therefore, it was focused on government departments in Karak Governorate in Jordan. Data were primarily gathered through questionnaires which were distributed to a random sample of (175) respondent. In total, (175) responses were received including (5) invalid to statistical analysis due to uncompleted or inaccurate. Hence, the final sample contained (170) responses. Structural equation modeling (SEM) was conducted to test hypotheses. The study reached the presence of a statistically significant effect of strategic leadership on the implementation of public policies. The study recommended the necessity of paying attention to human capital in government departments in Karak governorate and enhancing interest in ethical practices from major implications in planning activities and processes and participation with stakeholders in providing services and preserving government departments’resources in Karak governorate.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Aburayya, A., Alshurideh, M., Alawadhi, D., Alfarsi, A., Taryam, M., & Mubarak, S. (2020). An investigation of the effect of lean six sigma practices on healthcare service quality and patient satisfaction: Testing the mediating role of service quality in Dubai primary healthcare sector. Journal of Advanced Research in Dynamical and Control Systems, 12(8), 56–72.

    Google Scholar 

  • Ahmad, S., Zulkurnain, N., & Khairushalimi, F. (2016). Assessing the validity and reliability of a measurement model in structural equation modeling (SEM). British Journal of Mathematics and Computer Science, 15(3), 1–8. https://doi.org/10.9734/BJMCS/2016/25183

    Article  Google Scholar 

  • Ahmad, A., Alshurideh, M. T., Al Kurdi, B. H., & Alzoubi, H. M. (2021, June). Digital strategies: A systematic literature review. In The international conference on artificial intelligence and computer vision (pp. 807–822). Cham: Springer.

    Google Scholar 

  • Al- Quran, A. Z., Alhalalmeh, M. I., Eldahamsheh, M. M., Mohammad, A. A., Hijjawi, G. S., Almomani, H. M., & Al-Hawary, S. I. (2020). Determinants of the green purchase intention in Jordan: The moderating effect of environmental concern. International Journal of Supply Chain Management, 9(5), 366–371.

    Google Scholar 

  • Alaali, N., Al Marzouqi, A., Albaqaeen, A., Dahabreh, F., Alshurideh, M., Alrwashdh, S., Iyadeh, I., Salloum, S., & Aburayya, A. (2021) The impact of adopting corporate governance strategic performance in the tourism sector: A case study in the Kingdom of Bahrain. Journal of Legal, Ethical and Regulatory, 24(Special Issue 1), 1–18.

    Google Scholar 

  • Al-Afifi, B., & Madi, K. (2016). Ethical practices and their role in developing organizational commitment among workers in Palestinian universities in the Gaza Strip, Master’s thesis (unpublished). Al-Azhar University, Gaza, Palestine.

    Google Scholar 

  • Alameeri, K., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The effect of work environment happiness on employee leadership. In International conference on advanced intelligent systems and informatics (pp. 668–680). Cham: Springer.

    Google Scholar 

  • Al-Amiri, B. R. A., & Al-Janabi, M. H. A. H. (2020). The effect of strategic control in avoiding strategic pitfalls. Journal of Economics and Administrative Sciences, 26(117), 128–151.

    Google Scholar 

  • Al-Aqili, Come On. (2014). Work ethics and its relationship to job satisfaction for female administrative staff at King Saud University in Riyadh, an unpublished master’s thesis. Naif Arab University for Security Sciences.

    Google Scholar 

  • Al-Dhuhouri, F. S., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). Enhancing our understanding of the relationship between leadership, team characteristics, emotional intelligence and their effect on team performance: A Critical Review. In International conference on advanced intelligent systems and informatics (pp. 644–655). Cham: Springer.

    Google Scholar 

  • Al-Dmour, R., AlShaar, F., Al-Dmour, H., Masa’deh, R., & Alshurideh, M. T. (2021). The effect of service recovery justices strategies on online customer engagement via the role of “customer satisfaction” during the Covid-19 pandemic: An empirical study. The Effect of Coronavirus Disease (COVID-19) on Business Intelligence, 334, 325–346.

    Google Scholar 

  • Alhalalmeh, M. I., Almomani, H. M., Altarifi, S., Al- Quran, A. Z., Mohammad, A. A., & Al-Hawary, S. I. (2020). The nexus between corporate social responsibility and organizational performance in Jordan: The mediating role of organizational commitment and organizational citizenship behaviour. Test Engineering and Management, 83(July), 6391–6410.

    Google Scholar 

  • Al-Hawary, S. I. (2009). The effect of the leadership style on the effectiveness of the organization: A field study at Zarqa Private University. The Egyptian Journal for Commercial Studies, 33(1), 361–393.

    MathSciNet  Google Scholar 

  • Al-Hawary, S. I., & AL-Awawdeh, W., & Abden, M. A. (2012). The impact of the leadership style on organizational commitment: A field study on Kuwaiti telecommunications companies. ALEDARI, 130, 53–102.

    Google Scholar 

  • Al-Hawary, S. I., & Hadad, T. F. (2016). The effect of strategic thinking styles on the enhancement competitive capabilities of commercial banks in Jordan. International Journal of Business and Social Science, 7(10), 133–144.

    Google Scholar 

  • Al-Hawary, S. I. S., & Obiadat, A. A. (2021). Does mobile marketing affect customer loyalty in Jordan? International Journal of Business Excellence, 23(2), 226–250.

    Article  Google Scholar 

  • Al-Hawary, S. I., Al-Hawajreh, K., & AL-Zeaud, H., & Mohammad, A. (2013). The impact of market orientation strategy on performance of commercial banks in Jordan. International Journal of Business Information Systems, 14(3), 261–279.

    Article  Google Scholar 

  • Al-Hawary, S. I., & Al-Syasneh, M. S. (2020). Impact of dynamic strategic capabilities on strategic entrepreneurship in presence of outsourcing of five stars hotels in Jordan. Business: Theory and Practice, 21(2), 578–587.

    Google Scholar 

  • Al-Hawary, S. I. S., & Mohammed, A. K. (2017). Impact of team work traits on organizational citizenship behavior from the viewpoint of the employees in the education directorates in North Region of Jordan. Global Journal of Management and Business, 17(2-A), 23–40.

    Google Scholar 

  • Alkalha, Z., & Al-Zu’bi, Z., Al-Dmour, H., Alshurideh, M., & Masa’deh, R. (2012). Investigating the effects of human resource policies on organizational performance: An empirical study on commercial banks operating in Jordan. European Journal of Economics, Finance and Administrative Sciences, 51(1), 44–64.

    Google Scholar 

  • Allahow, T. J. A. A., Al-Hawary, S. I. S., & Aldaihani, F. M. F. (2018). Information technology and administrative innovation of the central agency for information technology in Kuwait. Global Journal of Management and Business, 18(11-A), 1–16.

    Google Scholar 

  • Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2018a). Talent Management strategies as a critical success factor for effectiveness of Human Resources Information Systems in commercial banks working in Jordan. Global Journal of Management and Business Research: A Administration and Management, 18(1), 30–43.

    Google Scholar 

  • Allozi, A., Alshurideh, M., AlHamad, A., & Al Kurdi, B. (2022). Impact of transformational leadership on the job satisfaction with the moderating role of organizational commitment: Case of UAE and Jordan manufacturing companies. Academy of Strategic Management Journal, 21, 1–13.

    Google Scholar 

  • Al-Lozi, M., Almomani, R. Z., & Al-Hawary, S. I. (2017). Impact of talent management on achieving organizational excellence in Arab Potash Company in Jordan. Global Journal of Management and Business Research: A Administration and Management, 17(7), 15–25.

    Google Scholar 

  • Al-Nady, B. A., Al-Hawary, S. I., & Alolayyan, M. (2013). Strategic management as a key for superior competitive advantage of sanitary ware suppliers in Kingdom of Saudi Arabia. International Journal of Management and Information Technology, 7(2), 1042–1058.

    Article  Google Scholar 

  • Al-Nady, B. A., Al-Hawary, S. I., & Alolayyan, M. (2016). The role of time, communication, and cost management on project management success: An empirical study on sample of construction projects customers in Makkah City, Kingdom of Saudi Arabia. International Journal of Services and Operations Management, 23(1), 76–112.

    Article  Google Scholar 

  • Al-Nafar, H. N. (2015). Strategic leadership practices and their role in the application of total quality: a field study by application to Palestinian universities in Gaza Governorate, unpublished Ph.D. thesis, Suez Canal University, Faculty of Commerce.

    Google Scholar 

  • Alolayyan, M., Al-Hawary, S. I., Mohammad, A. A., & Al-Nady, B. A. (2018). Banking service quality provided by commercial banks and customer satisfaction. A structural equation modelling approaches. International Journal of Productivity and Quality Management, 24(4), 543–565.

    Google Scholar 

  • Al-Qaryouti, M. Q. (2006). Drawing, implementing, evaluating and analyzing public policy, 1st floor, Kuwait, Al Falah Library.

    Google Scholar 

  • AlShehhi, H., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impact of ethical leadership on employees performance: A systematic review. In International Conference on Advanced Intelligent Systems and Informatics (pp. 417–426). Cham: Springer.

    Google Scholar 

  • Alshurideh, M., Alsharari, N. M., & Al Kurdi, B. (2019a). Supply chain integration and customer relationship management in the airline logistics. Theoretical Economics Letters, 9(02), 392–414.

    Article  Google Scholar 

  • Alshurideh, M., Kurdi, B. A., Shaltoni, A. M., & Ghuff, S. S. (2019b). Determinants of pro-environmental behaviour in the context of emerging economies. International Journal of Sustainable Society, 11(4), 257–277.

    Article  Google Scholar 

  • Alshurideh, M., Al-Hawary, S. I., Batayneh, A. M., Mohammad, A., & Al-Kurdi, B. (2017). The impact of Islamic Banks’ service quality perception on Jordanian customers loyalty. Journal of Management Research, 9(2), 139–159.

    Google Scholar 

  • Alshurideh, M. T., Al Kurdi, B., Alzoubi, H. M., Ghazal, T. M., Said, R. A., AlHamad, A. Q., & Al-kassem, A. H. (2022). Fuzzy assisted human resource management for supply chain management issues. Annals of Operations Research, 1–19.tr

    Google Scholar 

  • Altamony, H., Masa’deh, R., Alshurideh, M., Obeidat, B. (2012) Information systems for competitive advantage: Implementation of an organisational strategic management process. Innovation and Sustainable Competitive Advantage: From Regional Development to World Economies, 583–592.

    Google Scholar 

  • AlTaweel, I. R., & Al-Hawary, S. I. (2021). The mediating role of innovation capability on the relationship between strategic agility and organizational performance. Sustainability, 13(14), 7564.

    Article  Google Scholar 

  • Alyammahi, A., Alshurideh, M., Al Kurdi, B., & Salloum, S. A. (2020, October). The impacts of communication ethics on workplace decision making and productivity. In International conference on advanced intelligent systems and informatics (pp. 488–500). Cham: Springer.

    Google Scholar 

  • Alzoubi, H., Alshurideh, M., Kurdi, B., Akour, I., & Aziz, R. (2022). Does BLE technology contribute towards improving marketing strategies, customers’ satisfaction and loyalty? The role of open innovation. International Journal of Data and Network Science, 6(2), 449–460.

    Article  Google Scholar 

  • Ashal, N., Alshurideh, M., Obeidat, B., Masa’deh, R. (2021). The impact of strategic orientation on organizational performance: Examining the mediating role of learning culture in Jordanian telecommunication companies. Academy of Strategic Management Journal, 21(Special Issue 6), 1–29.

    Google Scholar 

  • Batayneh, R. M. A., Taleb, N., Said, R. A., Alshurideh, M. T., Ghazal, T. M., & Alzoubi, H. M. (2021, June). IT governance framework and smart services integration for future development of Dubai infrastructure utilizing AI and big data, its reflection on the citizens standard of living. In The international conference on artificial intelligence and computer vision (pp. 235–247). Cham: Springer.

    Google Scholar 

  • Ben-Abdallah, R., Shamout, M., & Alshurideh, M. (2022) Business development strategy model using EFE, IFE and IE analysis in a high-tech company: An empirical study. Academy of Strategic Management Journal, 21(Special Issue 2), 1–9.

    Google Scholar 

  • Boal, B., & Schultz, L. (2007). Storytelling, time, and evolution: The role of strategic leadership in complex adaptive systems. The Leadership Quarterly, 18(4), 411–428.

    Article  Google Scholar 

  • de Leeuw, E., Hox, J., Silber, H., Struminskaya, B., & Vis, C. (2019). Development of an international survey attitude scale: Measurement equivalence, reliability, and predictive validity. Measurement Instruments for the Social Sciences, 1(1), 9. https://doi.org/10.1186/s42409-019-0012-x

    Article  Google Scholar 

  • Farghali, A. Z. (2019). The effectiveness of the role of local administration in public policies: A comparative study. Journal of the College of Economics and Political Science, 20(2), 265–297.

    MathSciNet  Google Scholar 

  • Freeman, E. (1984). Strategic management: A stakeholder approach. Bitman.

    Google Scholar 

  • Gomaa, M. H., & Gomaa,. (2019). The role of strategic leadership in enhancing strategic performance: A exploratory study of the views of administrative leaders at the University of Diyala. Journal of the College of Administration and Economics for Economic, Administrative and Financial Studies, 11(4), 502–522.

    Google Scholar 

  • Hair, J. F., Babin, B. J., & Krey, N. (2017). Covariance-based structural equation modeling in the journal of advertising: Review and recommendations. Journal of Advertising, 46(1), 163–177. https://doi.org/10.1080/00913367.2017.1281777

    Article  Google Scholar 

  • Harahsheh, A., Houssien, A., Alshurideh, M. & AlMontaser, M. (2021). The effect of transformational leadership on achieving effective decisions in the presence of psychological capital as an intermediate variable in private Jordanian Universities in light of the corona pandemic. The Effect of Coronavirus Disease (COVID-19) on Business Intelligence, 334, 221–243.

    Google Scholar 

  • Howard, M. C. (2018). The convergent validity and nomological net of two methods to measure retroactive influences. Psychology of Consciousness: Theory, Research, and Practice, 5(3), 324–337. https://doi.org/10.1037/cns0000149

    Article  Google Scholar 

  • Hussein, F. Z., & Jassem, H. F. (2017). The effectiveness of administrative leaders in implementing public policies: Analytical research in the Baghdad Provincial Council. Journal of Economic and Administrative Sciences, 23(98), 128–148.

    Google Scholar 

  • Ikelegbe, A. (2005). Public policy analysis: Concepts, issues and case. Lagos: Imprint Services.

    Google Scholar 

  • Klein, K. J., & Knight, A. P. (2005). Innovation implementation: overcoming the challenge. Current Directions in Psychological Science, 14(5):243–246.

    Google Scholar 

  • Kusumawati, A. (2019). Impact of digital marketing on student decision-making process of higher education institution: A case of Indonesia. Journal of E-Learning and Higher Education, 2019(2019), 1–11. https://doi.org/10.5171/2019.267057

    Article  Google Scholar 

  • Makrash, F. (2015). The impact of management with intelligence on the strategic direction “A case study of the Air Algerie company”. Unpublished Ph.D. Thesis, Faculty of Economics, Commercial and Management Sciences, University of Mohamed Khider, Biskra, Algeria.

    Google Scholar 

  • Meuser, J. D., Gardner, W. L., Dinh, J. E., Hu, J., Liden, R. C., & Lord, R. G. (2016). A network analysis of leadership theory: The infancy of integration. Journal of Management, 42(5), 1374–1403.

    Article  Google Scholar 

  • Mohammad, A. A., Alshura, M. S., Al-Hawary, S. I. S., Al-Syasneh, M. S., & Alhajri, T. M. (2020). The influence of Internal Marketing Practices on the employees’ intention to leave: A study of the private hospitals in Jordan. International Journal of Advanced Science and Technology, 29(5), 1174–1189.

    Google Scholar 

  • Mowaffaq, S. (2013): The contribution of strategic leadership to achieving the competitive advantage of the institution, a master’s thesis (published), Mohamed Khedir University, Biskra, the People’s Democratic Republic of Algeria.

    Google Scholar 

  • Njeri, B. N. (2017). Influence of strategic leadership on strategy implementation in the Kenyan Motor vehicle industry. European Journal of Business and Strategic Management, 2(9), 29–44.

    Google Scholar 

  • Odeh, R. B. M., Obeidat, B. Y., Jaradat, M. O., & Alshurideh, M. T. (2021). The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-02-2021-0093

  • Ratanasongtham, W., & Ussahawanitchakit, P. (2015). Strategic audit planning and audit quality: An empirical research of CPAs in Thailand. The Business and Management Review, 7(1), 384–398.

    Google Scholar 

  • Reda, H. H. (2011). Administrative reform (1st ed.). Amman - Jordan.

    Google Scholar 

  • Rimkeviciene, J., Hawgood, J., O’Gorman, J., & De Leo, D. (2017). Construct validity of the acquired capability for suicide scale: Factor structure, convergent and discriminant validity. Journal of Psychopathology and Behavioral Assessment, 39(2), 291–302. https://doi.org/10.1007/s10862-016-9576-4

    Article  Google Scholar 

  • Salehi, A. (2019). Evaluating public policies between qualitative and quantitative use: A study of concepts and models. Al-Naqid Journal for Political Studies, 3(1), 192–208.

    Google Scholar 

  • Samra, A., & Khamis, H. (2019). The role of strategic leadership in developing managerial skills for employees of the Palestinian Ministry of Labor, unpublished doctoral thesis, Al-Aqsa University.

    Google Scholar 

  • Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill-building approach (7th edn.). Wiley.

    Google Scholar 

  • Shi, D., Lee, T., & Maydeu-Olivares, A. (2019). Understanding the model size effect on SEM fit indices. Educational and Psychological Measurement, 79(2), 310–334. https://doi.org/10.1177/0013164418783530

    Article  Google Scholar 

  • Sung, K.-S., Yi, Y. G., & Shin, H.-I. (2019). Reliability and validity of knee extensor strength measurements using a portable dynamometer anchoring system in a supine position. BMC Musculoskeletal Disorders, 20(1), 1–8. https://doi.org/10.1186/s12891-019-2703-0

    Article  Google Scholar 

  • Tariq, E., Alshurideh, M., Akour, E., Al-Hawaryd, S., & Al Kurdi, B. (2022). The role of digital marketing, CSR policy and green marketing in brand development at UK. International Journal of Data and Network Science, 6(3), 1–10.

    Article  Google Scholar 

  • Ukenna, S., Ijeoma, N., Anionwu, C., & Olise, C. (2010). Effect of investment in human capital development on organisational performance: empirical examination of the perception of small business owners in Nigeria. European Journal of Economics, Finance and Administrative Sciences, 93–107.

    Google Scholar 

  • Wang, Y. A., & Rhemtulla, M. (2021). Power analysis for parameter estimation in structural equation modeling: A discussion and tutorial. Advances in Methods and Practices in Psychological Science, 4(1), 1–17. https://doi.org/10.1177/2515245920918253

    Article  Google Scholar 

  • Warokka, A. (2020). Digital marketing support and business development using online marketing tools: aAn experimental analysis. International Journal of Psychosocial Rehabilitation, 24(1), 1181–1188. https://doi.org/10.37200/IJPR/V24I1/PR200219

  • Zu’bi, Z., Al-Lozi, M., Dahiyat, S., Alshurideh, M., & Al Majali, A. (2012). Examining the effects of quality management practices on product variety. European Journal of Economics, Finance and Administrative Sciences, 51(1), 123–139.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Sulieman Ibraheem Shelash Al-Hawary .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Al-hawajreh, K.M. et al. (2023). Strategic Leadership and Its Role on Implementing Public Policies in the Government Departments in Karak Governorate. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_76

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-12382-5_76

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-12381-8

  • Online ISBN: 978-3-031-12382-5

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics