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Barriers to Reverse Logistic on Implementation of Reverse Logistic: A Case of Malaysian Small and Medium Enterprise

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The Effect of Information Technology on Business and Marketing Intelligence Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1056))

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Abstract

Globally, reverse logistics is gaining traction due to increased awareness and as a result of resource depletion and climate deterioration. Firms have obstacles implementing reverse logistics from a variety of stakeholders, both internal and external. This study covers a quantitative research method. The target respondents of this study are small and medium enterprises facing barriers to reverse logistic implementation. In this research, the number of respondents is 113 out of a sample size of 81. The collection method is carried out through an email questionnaire. Considering the nature of the study, SPSS version 23 is used to analyse the quantitative data. As a reminder to researchers, future research initiatives may expand this model to include different types of businesses and industries, as well as a broader demographic, which will have an effect on reverse logistics implementation.

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Author information

Authors and Affiliations

  1. Faculty of Business and Management, DRB-HICOM University of Automotive Malaysia, 26607, Pahang, Malaysia

    Mohamad Arif Izuddin Rahmat, Nurhanan Syafiah Abdul Razak & Suriati Deraman

  2. Azman Hashim International Business School, MERITUS University, Kuala Lumpur, Malaysia

    Nurhanan Syafiah Abdul Razak

  3. Department of Management, College of Business Administration, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  4. Marketing Department, School of Business, The University of Jordan, Amman, Jordan

    Muhammad Alshurideh

Authors
  1. Mohamad Arif Izuddin Rahmat
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  2. Nurhanan Syafiah Abdul Razak
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  3. Suriati Deraman
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  4. Muhammad Alshurideh
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Corresponding author

Correspondence to Muhammad Alshurideh .

Editor information

Editors and Affiliations

  1. Dept of Mngmnt, Cllg of Busness Admin, University of Sharjah, Sharjah, United Arab Emirates

    Muhammad Alshurideh

  2. Department of Business Administration, Faculty of Economics and Administrative Sciences, Hashemite University, Zarqa, Jordan

    Barween Hikmat Al Kurdi

  3. Management Information Systems Department, School of Business, University of Jordan, Aqaba, Jordan

    Ra’ed Masa’deh

  4. Skyline University College, Sharjah, United Arab Emirates

    Haitham M. Alzoubi

  5. Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, United Arab Emirates

    Said Salloum

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Rahmat, M.A.I., Razak, N.S.A., Deraman, S., Alshurideh, M. (2023). Barriers to Reverse Logistic on Implementation of Reverse Logistic: A Case of Malaysian Small and Medium Enterprise. In: Alshurideh, M., Al Kurdi , B.H., Masa’deh, R., Alzoubi , H.M., Salloum, S. (eds) The Effect of Information Technology on Business and Marketing Intelligence Systems. Studies in Computational Intelligence, vol 1056. Springer, Cham. https://doi.org/10.1007/978-3-031-12382-5_126

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  • DOI: https://doi.org/10.1007/978-3-031-12382-5_126

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  • Print ISBN: 978-3-031-12381-8

  • Online ISBN: 978-3-031-12382-5

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