Abstract
The paper presents a new approach to preventive examinations of employees in relation to the low reliability of the appraisals made due to experiencing stress that does not allow employees to fully present their potential. This approach is illustrated using the example of a case study of a voice professional. The study provides a detailed, quantitative view of the emotions experienced, revealed during the voice recording and audiometry procedure. Differences were found as a result of the study in terms of the intensity of emotions. EDA and HRV measurement values were highest when questionnaires were being completed concerning the emotions experienced during voice recording and audiometry. The discussion focuses on the possibilities of analysing emotions using psychophysiological measurements and on the benefits of combining research methods (physical examinations, psychological examinations, and psychophysiological measurements) in the context of employee appraisal to predict the effects of the impact of work on subjective well-being and health of individuals.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Lazarus, R.S., Folkman, S.: Stress, Appraisal, and Coping. Springer, Cham (1984)
Finnerty, A.N., Muralidhar, S., Nguyen, L.S., Pianesi, F., Gatica-Perez, D.: Stressful first impressions in job interviews. In: Proceedings of the 18th ACM International Conference on Multimodal Interaction, pp. 325–332, October 2016
McCarthy, J., Goffin, R.: Measuring job interview anxiety: beyond weak knees and sweaty palms. Pers. Psychol. 57(3), 607–637 (2004)
Constantin, K.L., Powell, D.M., McCarthy, J.M.: Expanding conceptual understanding of interview anxiety and performance: Integrating cognitive, behavioral, and physiological features. Int. J. Sel. Assessment (2021)
Feiler, A.R., Powell, D.M.: Behavioral expression of job interview anxiety. J. Bus. Psychol. 31(1), 155–171 (2016)
Katwyk, P., Fox, S., Spector, P., Kelloway, K.: Using the Job-Related Affective Well-Being Scale (JAWS) to investigate affective responses to work stressors. J. Occup. Health Psychol. 5, 219–30 (2000)
Selye, H.: Implications of stress concept. N. Y. State J. Med. 75(12), 2139–2145 (1975)
Basińska, B.: Emocje w miejscu pracy w zawodach podwyższonego ryzyka psychospołecznego. Polskie Forum Psychologiczne, XVII I(1), 81–92 (2013)
Łosiak, W.: Psychologia stresu. Wydawnictwa Akademickie i Profesjonalne (2008)
Lazarus, R.S., Folkman, S.: Transactional theory and research on emotions and coping. Eur. J. Pers. 1(3), 141–169 (1987)
Mauss, I.B., Robinson, M.D.: Measures of emotion: a review. Cognition Emotion 23(2), 209–237 (2009)
Bachorowski, J.-A.: Vocal expression and perception of emotion. Curr. Dir. Psychol. Sci. 8(2), 53–57 (1999)
Kappas, A., Hess, U., Scherer, K.R.: Voice and emotion. In: Feldman, R.S., Rime, B. (eds.) Fundamentals of Nonverbal Behavior, pp. 200–238. Cambridge University Press, Cambridge (1999)
Pittam, J., Gallois, C., Callan, V.: The long-term spectrum and perceived emotion. Speech Commun. 9(3), 177–187 (1990)
Scherer, K.R., Banse, R., Wallbott, H.G., Goldbeck, T.: Vocal cues in emotion encoding and decoding. Motiv. Emot. 15(2), 123–148 (1991)
Bachorowski, J.A., Owren, M.J.: Vocal expression of emotion: acoustic properties of speech are associated with emotional intensity and context. Psychol. Sci. 6(4), 219–224 (1995)
Karthikeyan, P., Murugappan, M., Yaacob, S.: Detection of human stress using short-term ECG and HRV signals. J. Mech. Med. Biol. 13(02), 1350038 (2013)
Allen, A.P., Kennedy, P.J., Cryan, J.F., Dinan, T.G., Clarke, G.: Biological and psychological markers of stress in humans: focus on the Trier Social Stress Test. Neurosci. Biobehavioral Rev. 38, 94–124 (2014)
Seo, J., Laine, T.H., Sohn, K.A.: An exploration of machine learning methods for robust boredom classification using EEG and GSR data. Sensors 19(20), 4561 (2019)
Micu, A.C., Plummer, J.T.: Measurable emotions: how television ads really work: patterns of reactions to commercials can demonstrate advertising effectiveness. J. Advert. Res. 50(2), 137–153 (2010)
Poels, K., Dewitte, S.: How to capture the heart? reviewing 20 years of emotion measurement in advertising. J. Advert. Res. 46(1), 18–37 (2006)
Krasnodębska, P., Szkiełkowska, A., Rosińska, A., Domeracka-Kołodziej, A., Włodarczyk, E., Miaśkiewicz, B., Skarżyński, H.: Polska adaptacja kwestionariusza oceny niepełnosprawności głosowej Pediatric Voice Handicap Index (pVHI). Nowa Audiofonologia 8(1), 55–59 (2019)
Krasnodębska, P., Raj-Koziak, D., Szkiełkowska, A., Skarżyński, H.: Zastosowanie audiometrii wysokich częstotliwości w diagnostyce nagłego niedosłuchu u muzyka. Am. J. Case Rep. 5(4), 77–81 (2016)
Greco, A., Valenza, G., Lanata, A., Scilingo, E.P., Citi, L.: cvxEDA: a convex optimization approach to electrodermal activity processing. IEEE Trans. Biomed. Eng. 63(4), 797–804 (2015)
Romaniszyn-Kania, P., et al.: Affective state during physiotherapy and its analysis using machine learning methods. Sensors 21(14), 4853 (2021)
Shaffer, F., Ginsberg, J.P.: An overview of heart rate variability metrics and norms. Frontiers in public health, 258 (2017)
Zyśk, A., Bugdol, M., Badura, P.: Voice fatigue evaluation: a comparison of singing and speech. In: Tkacz, E., Gzik, M., Paszenda, Z., Piętka, E. (eds.) IBE 2018. AISC, vol. 925, pp. 107–114. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-15472-1_12
Załącznik nr 1 do rozporządzenia Ministra Zdrowia i Opieki Społecznej z dnia 30 maja 1996 r. https://ibhp.uj.edu.pl/documents/1028990/c7941269-7b5d-4249-8fa3-03e20d7018e4
Lawrence, A., Doverspike, D., O’Connell, M.: An Examination of the Role Job Fit Plays in Selection (2004)
Rousseau, D.M., Parks, I.M.: The contracts of individuals and organizations. Res. Organizational Behav. 15, 41–43 (1993)
Tillmann, J., Hamill, L., Dungan, B., Lopez, S., Lu, S.: Employee stress, engagement, and work outcomes. Paper presented at the meeting of the Society for Industrial-Organizational Psychology, Chicago, IL, April 2018
Berg, J.M., Grant, A.M., Johnson, V.: When callings are calling: crafting work and leisure in pursuit of unanswered occupational callings. Organ. Sci. 21(5), 973–994(2010)
Kristof-Brown, A.L., Zimmerman, R.D., Johnson, E.C.: Consequences of individual’s fit at work: a meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Pers. Psychol. 58(2), 281–342 (2005)
McGinnis, A.M., Milling, L.S.: Psychological treatment of musical performance anxiety: current status and future directions. Psychotherapy: Theory Res. Practice Training 42(3), 357 (2005)
Ericsson, K.A., Krampe, R.T., Tesch-Römer, C.: The role of deliberate practice in the acquisition of expert performance. Psychol. Rev. 100(3), 363–406 (1993)
Lazarus, R.S.: From psychological stress to the emotions: a history of changing outlooks. Annu. Rev. Psychol. 44, 1–21 (1993)
Nelson, D.L., Simmons, B.L.: Savoring eustress while coping with distress: The holistic model of stress. In: Quick, J.C., Tetrick, L.E. (eds.) Handbook of Occupational Health Psychology, pp. 55–74. American Psychological Association, Washington (2011)
Lundberg, U., Frankenhaeuser, M.: Pituitary-adrenal and sympathetic-adrenal correlates of distress and effort. J. Psychosom. Res. 24, 125–130 (1980)
Russell, J.A.: Core affect and the psychological construction of emotion. Psychol. Rev. 110, 145–172 (2003)
Cowen, A.S., Keltner, D.: Self-report captures 27 distinct categories of emotion bridged by continuous gradients. Proc. Natl. Acad. Sci. U.S.A. 114(38), E7900–E7909 (2017)
Plutchik, R.: A psychoevolutionary theory of emotions. Soc. Sci. Inf. 21(4–5), 529–553 (1982)
Fredrickson, B.L., Losada, M.F.: Positive affect and the complex dynamics of human flourishing. Am. Psychol. 60(7), 678–686 (2005)
Shrira, A., Palgi, Y., Wolf, J.J., Haber, Y., Goldray, O., Shacham-Shmueli, E., Ben-Ezra, M.: The positivity ratio and functioning under stress. Stress. Health 27, 265–271 (2011)
Orkibi, H., Ronen, T.: Basic psychological needs satisfaction mediates the association between self-control skills and subjective well-being. Front. Psychol. 8, 936 (2017)
Moroń, M.: Perceived emotional intelligence and life satisfaction: the mediating role of the positivity ratio. Curr. Issues Pers. Psychol. 6, 212–223 (2018)
Brown, N.J.L., Sokal, A.D., Friedman, H.L.: The complex dynamics of wishful thinking: the critical positivity ratio. Am. Psychol. 68(9), 801–813 (2013)
Basińska, B.A., Gruszczyńska, E.: Positivity and job burnout in emergency personnel: examining linear and curvilinear relationship. Pol. Psychol. Bull. 48(2), 212–219 (2017)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Bugdol, M. et al. (2022). Improving the Process of Verifying Employee Potential During Preventive Work Examinations – A Case Study. In: Pietka, E., Badura, P., Kawa, J., Wieclawek, W. (eds) Information Technology in Biomedicine. ITIB 2022. Advances in Intelligent Systems and Computing, vol 1429. Springer, Cham. https://doi.org/10.1007/978-3-031-09135-3_34
Download citation
DOI: https://doi.org/10.1007/978-3-031-09135-3_34
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-09134-6
Online ISBN: 978-3-031-09135-3
eBook Packages: Intelligent Technologies and RoboticsIntelligent Technologies and Robotics (R0)