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Technological Innovations in Response to COVID-19: Research Agenda Considering Marginalized Populations

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Social Vulnerability to COVID-19

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Abstract

This chapter presents an interdisciplinary research agenda for understanding the impacts COVID-19 response has had on our use of technology. The widespread unprecedented mandates on social distancing have forced a large majority of nearly 330 million Americans to rely on technology for work, education, and crucial societal functions. Using the Ecology framework, this research agenda identifies the domains of influence for the use of technology—from the individual and community to the organizational and societal levels. This chapter proposes a series of questions focused on the framework and offers a catalog of research questions as a launchpad for future research. This agenda serves as a guide for scholars and practitioners interested in understanding the influence of technology on the expansion or reduction of vulnerabilities for socially marginalized populations. The findings of the review suggest an increase in research on meso-, exo-, techno-, and macro-level interventions of technology use during COVID-19 and that some marginalized populations are not researched as much as others.

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Notes

  1. 1.

    Bennett et al. [12]. NSF CONVERGE Working Group, COVID-19 Global Research Registry for Public Health and Social Sciences Technological Innovations in Response to COVID-19. This COVID-19 Working Group effort was supported by the National Science Foundation-funded Social Science Extreme Events Research (SSEER) Network and the CONVERGE facility at the Natural Hazards Center at the University of Colorado Boulder (NSF Award #1,841,338).

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Acknowledgements

NHC CONVERGE Working Group, COVID-19 Global Research Registry for Public Health and Social Sciences Technological Innovations in Response to COVID-19. This COVID-19 Working Group effort was supported by the National Science Foundation-funded Social Science Extreme Events Research (SSEER) Network and the CONVERGE facility at the Natural Hazards Center at the University of Colorado Boulder (NSF Award #1841338).

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  1. University at Albany, State University of New York, Albany, NY, USA

    DeeDee Bennett Gayle, Xiaojun Yuan, Elisabeth Dubois & Thora Knight

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Correspondence to DeeDee Bennett Gayle .

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  1. College of Emergency Preparedness, Homeland Security, and Cybersecurity, University at Albany, State University of New York, Albany, NY, USA

    Xiaojun Yuan

  2. School of Information Management, Wuhan University, Wuhan, China

    Dan Wu

  3. College of Emergency Preparedness, Homeland Security, and Cybersecurity, University at Albany, State University of New York, Albany, NY, USA

    DeeDee Bennett Gayle

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Bennett Gayle, D., Yuan, X., Dubois, E., Knight, T. (2023). Technological Innovations in Response to COVID-19: Research Agenda Considering Marginalized Populations. In: Yuan, X., Wu, D., Bennett Gayle, D. (eds) Social Vulnerability to COVID-19. Synthesis Lectures on Information Concepts, Retrieval, and Services. Springer, Cham. https://doi.org/10.1007/978-3-031-06897-3_2

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