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The Role of Information and Communication Technologies in Researching Older People During the Covid-19 Pandemic

The Case of the Italian Longitudinal Study on Older People’s Quality of Life During the Covid-19 Pandemic (ILQA-19)

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Human Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance (HCII 2022)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 13330))

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Abstract

The Longitudinal Study on Older People’s Quality of Life during the Covid-19 pandemic (ILQA-19) is a qualitative study carried out during the 2020 lockdown on 40 older men and women living in the ten villages in northern Italy subject to the first lockdown in Europe. This study focuses on older people’s lives and the role of digital technologies during the pandemic, and it has been carried out fully remotely. Despite the need to research the social consequence of pandemics for older people, there is a shortage of studies that provide guidelines on how to successfully involve this population in online qualitative studies. This paper contributes to fill this gap by discussing the use of Information and Communication Technology (ICT) in implementing the different stages of ILQA-19 research. The best practices of qualitative studies conducted through ICTs are discussed, along with the strategies we enacted to enhance participation in the study. Specifically, panel engagement, tailoring procedures and building positive and trustworthy interactions with study members are crucial when researching older people through online methods.

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Notes

  1. 1.

    There is debate in the literature on how to transcribe qualitative interviews. We have opted for the literal transcription of the interviews, maintaining typos, use of capital letters, etc.

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Correspondence to Giulia Melis .

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Melis, G., Sala, E., Zaccaria, D. (2022). The Role of Information and Communication Technologies in Researching Older People During the Covid-19 Pandemic. In: Gao, Q., Zhou, J. (eds) Human Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance. HCII 2022. Lecture Notes in Computer Science, vol 13330. Springer, Cham. https://doi.org/10.1007/978-3-031-05581-2_5

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  • DOI: https://doi.org/10.1007/978-3-031-05581-2_5

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