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Process Management

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From Industry 4.0 to Quality 4.0

Part of the book series: Management for Professionals ((MANAGPROF))

Abstract

The adoption of a process approach was promoted by the ISO for the development, implementation, and improvement of the effectiveness of a QMS in order to enhance meeting customer SNEaR. The use of the process approach to understand and manage interrelated processes as a system is therefore claimed by the ISO in ISO 9001:2015 as contributing to an organization’s effectiveness and efficiency for achieving intended outcomes.

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Authors and Affiliations

  1. Grand Prairie, TX, USA

    Timothy Adesanya Ibidapo

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  1. Timothy Adesanya Ibidapo
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Ibidapo, T.A. (2022). Process Management. In: From Industry 4.0 to Quality 4.0. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-031-04192-1_8

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