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Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research

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Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society (HWID 2021)

Part of the book series: IFIP Advances in Information and Communication Technology ((IFIPAICT,volume 609))

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Abstract

Over the last decade, empirical relationships between work domain analysis and HCI design have been identified by much research in the field of Human Work Interaction Design (HWID) across five continents. In this paper, we review 142 papers about HWID from workshops, conferences, journals and Springer books from 2005 up to and including 2015. Using bibliometric techniques, text-mining and co-word analysis, we discover patterns and articulate information that drifts towards a new HCI field, formed around research on the relationships between work analysis and interaction design. Our findings reveal two major opportunities for design research in the work domain: a) human-centered design approaches for specific work domains (workplaces, smart workplaces); b) visions of new roles for workplaces that enhance both work practice and interaction design. Drifting towards new HCI fields opens up new possibilities.

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Authors and Affiliations

  1. ITI/LARSyS, Universidade da Madeira - Escola Superior de Tecnologias e Gestão, Funchal, Portugal

    Frederica Gonçalves

  2. Department of Informatics, Copenhagen Business School, Frederiksberg, Denmark

    Torkil Clemmensen

  3. Molde University College, Molde, Norway

    Judith Molka-Danielsen

  4. ITI/LARSyS, Universidade da Madeira, Funchal, Portugal

    Pedro Campos

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  1. Frederica Gonçalves
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  2. Torkil Clemmensen
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  3. Judith Molka-Danielsen
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  4. Pedro Campos
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Correspondence to Frederica Gonçalves .

Editor information

Editors and Affiliations

  1. Vishwakarma Institute of Technology, Pune, India

    Ganesh Bhutkar

  2. University of Brescia, Brescia, Italy

    Barbara R. Barricelli

  3. Beijing University of Posts and Telecommunications, Beijing, China

    Qin Xiangang

  4. Copenhagen Business School, Frederiksberg, Denmark

    Torkil Clemmensen

  5. Universidade da Madeira, Funchal, Portugal

    Frederica Gonçalves

  6. University of West London, London, UK

    José Abdelnour-Nocera

  7. Polytechnic Institute of Castelo Branco, Castelo Branco, Portugal

    Arminda Lopes

  8. Beijing University of Posts and Telecommunications, Beijing, China

    Fei Lyu

  9. Beijing University of Posts and Telecommunications, Beijing, China

    Ronggang Zhou

  10. Beijing University of Posts and Telecommunications, Beijing, China

    Wenjun Hou

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Gonçalves, F., Clemmensen, T., Molka-Danielsen, J., Campos, P. (2022). Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research. In: Bhutkar, G., et al. Human Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society. HWID 2021. IFIP Advances in Information and Communication Technology, vol 609. Springer, Cham. https://doi.org/10.1007/978-3-031-02904-2_1

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