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Gamification in Industrial Production: An Overview, Best Practices, and Design Recommendations

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Human-Technology Interaction

Abstract

This work describes gamification as a path to increase both productivity and motivation of persons working in industrial production. While gamification has been established in pedagogy or health more than two decades ago, its transgression to the industrial domain started around the year 2010. A discussion of production-specific requirements and the psychological background provide an overview on production-oriented gamified solutions in recent years. We look at how gamification designs evolved to minimize distraction while maximizing acceptance. Based on three best practices, we describe ways to neatly integrate gamification into workflows, use context-awareness to augment work and adapt the challenge-level to keep users in a state of flow. Furthermore, we investigate ways to further increase acceptance by creating user-specific “bottom-up” gamification designs, like custom agents and branded gamification. The overview concludes with design recommendations tailored for the production domain.

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Authors and Affiliations

  1. Affective & Cognitive Institute, Offenburg University, Offenburg, Germany

    Oliver Korn

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  1. Oliver Korn
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Correspondence to Oliver Korn .

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  1. Institute Industrial IT, OWL University of Applied Sciences and Arts, Lemgo, Germany

    Carsten Röcker

  2. Institute Industrial IT, OWL University of Applied Sciences and Arts, Lemgo, Germany, Human-Centered Information Systems, Clausthal University of Technology, Clausthal-Zellerfeld, Germany

    Sebastian Büttner

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Korn, O. (2023). Gamification in Industrial Production: An Overview, Best Practices, and Design Recommendations. In: Röcker, C., Büttner, S. (eds) Human-Technology Interaction. Springer, Cham. https://doi.org/10.1007/978-3-030-99235-4_10

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  • DOI: https://doi.org/10.1007/978-3-030-99235-4_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-99234-7

  • Online ISBN: 978-3-030-99235-4

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