Abstract
Social support can facilitate better mental and physical health and buffer individuals in times of stress. Social media sites like Facebook provide individuals with an additional avenue to access social support. Online interaction also complements face-to-face communication for intergenerational family engagement. This chapter explores how social support operates online and discusses the ways in which social media has seeped into the fabric of family interactions for humans across the lifespan. While there are obstacles posed by online interaction, digital media practices can help overcome time and distance barriers for many families and provide connection across the lifespan.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Abel, S., Machin, T., & Brownlow, C. (2021). Social media, rituals, and long-distance family relationship maintenance: A mixed-methods systematic review. New Media & Society, 23(3), 632–654. https://doi.org/10.1177/1461444820958717
Aharony, N., & Gazit, T. (2016). The importance of the Whatsapp family group: An exploratory analysis. Aslib Journal of Information Management, 68(2), 174–192. https://doi.org/10.1108/AJIM-09-2015-0142
Anderson, M., & Jiang, J. (2018, May 31). Teens, social media & technology 2018. Pew Research Center. Retrieved April 20, 2021, from https://www.pewresearch.org/internet/2018/05/31/teens-social-media-technology-2018/
Anderson, M., & Perrin, A. (2017, May 17). Tech adoption climbs among older Americans. Pew Research Center. Retrieved April 20, 2021, from https://www.pewresearch.org/internet/2017/05/17/tech-adoption-climbs-among-older-adults/
Anderson, M., Rainie, L., & Nolan, H. (2021, April 7). Social Media Use in 2021 Pew Research Centre. Retrieved April 20, 2021, from https://www.pewresearch.org/internet/2021/04/07/social-media-use-in-2021/
Baldassar, L. (2016). De-demonizing distance in mobile family lives: Co-presence, care circulation and polymedia as vibrant matter. Global Networks, 16(2), 145–163. https://doi.org/10.1111/glob.12109
Barrie, C. K., Bartkowski, J. P., & Haverda, T. (2019). The digital divide among parents and their emerging adult children: Intergenerational accounts of technologically assisted family communication. Social Sciences, 8(3), 83. https://doi.org/10.3390/socsci8030083
Bates, T. K. (2014). Relocation to an area of high amenity: Tree-change euphoria vs. homesickness, alienation and loneliness. Australian Community Psychologist, 26(1). Retrieved January 24, 2020, fromhttps://www.academia.edu/8404888/Relocation_to_an_area_of_high_amenity_Tree-change_euphoria_vs._homesickness_alienation_and_loneliness
Bell, C., Fausset, C., Farmer, S., Nguyen, J., Harley, L., & Fain, W. B. (2013). Examining social media use among older adults. Proceedings of the 24th ACM Conference on Hypertext and Social Media, 158–163. https://doi.org/10.1145/2481492.2481509
Braithwaite, D. O., Marsh, J. S., Tschampl-Diesing, C. L., et al. (2017). “Love Needs to Be Exchanged”: A diary study of interaction and enactment of the family kinkeeper role. Western Journal of Communication, 81(5), 601–618. https://doi.org/10.1080/10570314.2017.1299881
Brown, R. H. (2016). Multiple modes of care: Internet and the formation of care networks in Israel. Global Networks, 16(2016), 237–256. https://doi.org/10.1111/glob.12112
Cabalquinto, E. C. (2018). Home on the move: Negotiating differential domesticity in family life at a distance. Media Culture & Society, 40(6), 795–816. https://doi.org/10.1177/0163443717737611
Chan, M. (2018). Mobile-mediated multimodal communications, relationship quality and subjective wellbeing: An analysis of smartphone use from a life course perspective. Computers in Human Behavior, 87, 254–262. https://doi.org/10.1016/j.chb.2018.05.027
Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310. https://doi.org/10.1037//0033-2909.98.2.310
Cole, D. A., Nick, E. A., Zelkowitz, R. L., Roeder, K. M., & Spinelli, T. (2017). Online social support for young people: Does it recapitulate in-person social support; can it help? Computers in Human Behavior, 68, 456–464. https://doi.org/10.1016/j.chb.2016.11.058
Dunn, J. (2014). Sibling relationships across the life-span. In S. Sherwin-White, and D. Hindle (Eds.), Sibling matters: A psychoanalytic, developmental, and systemic approach (1st ed., pp. 69–81). Routledge.
Enli, G. S., & Skogerbø, E. (2013). Personalized campaigns in party-centred politics. Information Communication & Society, 16(5), 757–774. https://doi.org/10.1080/1369118X.2013.782330
Fernández, A. (2011). Clinical Report: The impact of social media on children, adolescents and families. Archivos de Pediatría del Uruguay, 82(1), 31–32. Retrieved April 20, 2021, from http://pediatrics.aappublications.org/cgi/content/full/127/4/800?
Fingerman, K. L., & Birditt, K. S. (2003). Do age differences in close and problematic family ties reflect the pool of available relatives? The Journals of Gerontology Series B: Psychological Sciences and Social Sciences, 58(2), 80–87. https://doi.org/10.1093/geronb/58.2.P80
Fingerman, K. L., Nussbaum, J., & Birditt, K. S. (2004). Keeping all five balls in the air: Juggling family communication at midlife. In A. L. Vangelisti (Ed.), Handbook of family communication (pp. 135–152). Lawrence Erlbaum Associates Publishers.
Frison, E., & Eggermont, S. (2015). The impact of daily stress on adolescents’ depressed mood: The role of social support seeking through Facebook. Computers in Human Behavior, 44, 315–325. https://doi.org/10.1016/j.chb.2014.11.070
Frison, E., & Eggermont, S. (2016). Exploring the relationships between different types of Facebook use, perceived online social support, and adolescents’ depressed mood. Social Science Computer Review, 34(2), 153–171. https://doi.org/10.1177/0894439314567449
Gilmour, J., Machin, T., Brownlow, C., & Jeffries, C. (2019). Facebook-based social support and health: A systematic review. Psychology of Popular Media Culture. https://doi.org/10.1037/ppm0000246
Gilmour, J., Machin, T., Brownlow, C., & Jeffries, C. (2020). Facebook-based social support and health: A systematic review. Psychology of Popular Media, 9(3), 328–346. https://doi.org/10.1037/ppm0000246
Hadjipanayis, A., Efstathiou, E., Altorjai, P., Stiris, T., Valiulis, A., Koletzko, B., & Fonseca, H. (2019). Social media and children: What is the paediatrician’s paediatrician’s role? European Journal of Pediatrics, 178(10), 1605–1612. https://doi.org/10.1007/s00431-019-03458-w
Haight, M., Quan-Haase, A., & Corbett, B. A. (2014). Revisiting the digital divide in Canada: The impact of demographic factors on access to the internet, level of online activity, and social networking site usage. Information Communication and Society, 17(4), 503–519. https://doi.org/10.1080/1369118X.2014.891633
Hargittai, E., & Dobransky, K. (2017). Old dogs, new clicks: Digital inequality in skills and uses among older adults. Canadian Journal of Communication, 42(2), 195–212. https://doi.org/10.22230/cjc.2017v42n2a3176
Hargittai, E., Piper, A. M., & Morris, M. R. (2019). From internet access to internet skills: Digital inequality among older adults. Universal Access in the Information Society, 18(4), 881–890. https://doi.org/10.1007/s10209-018-0617-5
Hartnett, M. (2017). Differences in the digital home lives of young people in New Zealand. British Journal of Educational Technology, 48(2), 642–652. https://doi.org/10.1111/bjet.12430
Ho, S. S., Chen, L., & Ng, A. P. (2017). Comparing cyberbullying perpetration on social media between primary and secondary school students. Computers & Education, 109, 74–84. https://doi.org/10.1016/j.compedu.2017.02.004
Hunsaker, A., & Hargittai, E. (2018). A review of Internet use among older adults. New Media and Society, 20(10), 3937–3954. https://doi.org/10.1177/1461444818787348
Indian, M., & Grieve, R. (2014, Mar). When Facebook is easier than face-to-face: Social support derived from Facebook in socially anxious individuals. Personality and individual differences, 59, 102–106. https://doi.org/10.1016/j.paid.2013.11.016
Ivan, L., & Hebblethwaite, S. (2016). Grannies on the net: Grandmothers’ experiences of Facebook in family communication. Romanian Journal of Communication and Public Relations, 18(1), 11–25. https://doi.org/10.21018/rjcpr.2016.1.199
Jokisch, M. R., Schmidt, L. I., Doh, M., Marquard, M., & Wahl, H.-W. (2020). The role of internet self-efficacy, innovativeness and technology avoidance in breadth of internet use: Comparing older technology experts and non-experts. Computers in Human Behavior, 11, 106408. https://doi.org/10.1016/j.chb.2020.106408
Kapoor, K. K., Tamilmani, K., Rana, N. P., Patil, P., Dwivedi, Y. K., & Nerur, S. (2018). Advances in social media research: Past, present and future. Information Systems Frontiers, 20(3), 531–558. https://doi.org/10.1007/s10796-017-9810-y
Kim, J., & Lee, J.-E. R. (2011). The Facebook paths to happiness: Effects of the number of Facebook friends and self-presentation on subjective wellbeing. Cyberpsychology, Behavior, and Social Networking, 14(6), 359–364. https://doi.org/10.1089/cyber.2010.0374
Lee, C., & Coughlin, J. F. (2015). Older adults’ adults’ adoption of technology: An integrated approach to identifying determinants and barriers. Journal of Product Innovation Management, 32(5), 747–759. https://doi.org/10.1111/jpim.12176
Lingard, L. (2019). Beyond the default colon: Effective use of quotes in qualitative research. Perspectives on Medical Education, 8(6), 360–364. https://doi.org/10.1007/s40037-019-00550-7
Matassi, M., Boczkowski, P. J., & Mitchelstein, E. (2019). Domesticating WhatsApp: Family, friends, work, and study in everyday communication. New Media and Society. https://doi.org/10.1177/1461444819841890
Mead, G., & Neves, B. (2018). Recursive approaches to technology adoption, families, and the life course: Actor network theory and strong structuration theory. In B. Neves, and C. Casimiro (Eds.), Connecting Families? Information & Communication Technololgies, Generations and the Life Course (pp. 41–57). Bristol University Press, Policy Press.
Miller, S. M. (2008). The effect of frequency and type of internet use on perceived social support and sense of wellbeing in individuals with spinal cord injury. Rehabilitation Counseling Bulletin, 51(3), 148–158. https://doi.org/10.1177/0034355207311315
Mubarak, F., & Nycyk, M. (2017). Teaching older people internet skills to minimize minimise grey digital divides: Developed and developing countries in focus. Journal of Information, Communication and Ethics in Society, 15(2), 165–178. https://doi.org/10.1108/JICES-06-2016-0022
Nabi, R. L., Prestin, A., & So, J. (2013). Facebook friends with (health) benefits? Exploring social network site use and perceptions of social support, stress, and wellbeing. Cyberpsychology, Behavior, and Social Networking, 16(10), 721–727. https://doi.org/10.1089/cyber.2012.0521
Nedelcu, M. (2017). Transnational grandparenting in the digital age: Mediated co-presence and childcare in the case of Romanian migrants in Switzerland and Canada. European Journal of Ageing, 14(4), 375–383. https://doi.org/10.1007/s10433-017-0436-1
Quan-Haase, A., Williams, C., Kicevski, M., Elueze, I., & Wellman, B. (2018). Dividing the grey divide: Deconstructing myths about older adults’ adults' online activities, skills, and attitudes. American Behavioral Scientist 62(9) 1207–1228. https://doi.org/10.1177/0002764218777572
Reer, F., Tang, W. Y., & Quandt, T. (2019). Psychosocial wellbeing and social media engagement: The mediating roles of social comparison orientation and fear of missing out. New Media & Society, 21(7), 1486–1505. https://doi.org/10.1177/1461444818823719
Richards, D., Caldwell, P. H., & Go, H. (2015). Impact of social media on the health of children and young people. Journal of Paediatrics and Child Health, 51(12), 1152–1157. https://doi.org/10.1111/jpc.13023
Rosenthal, C. J. (1985). Kinkeeping in the familial division of labor. Journal of Marriage and Family, 47(4), 965–974. Retrieved January 24, 2020, from https://www.jstor.org.stable/352340
Schrock, A. R. (2015). Communicative affordances of mobile media: Portability, availability, locatability, and multimediality. International Journal of Communication, 9(1), 1229–1246. Retrieved April 21, 2021, from https://ijoc.org/index.php/ijoc/article/view/3288
Segrin, C., & Flora, J. (2018). Family communication. Routledge.
Shaker, S. F. (2018). A study of transnational communication among Iranian migrant women in Australia. Journal of Immigrant and Refugee Studies, 16(3), 293–312. https://doi.org/10.1080/15562948.2017.1283078
Share, M., Williams, C., & Kerrins, K. (2017). Displaying and performing: Polish transnational families in Ireland Skyping grandparents in Poland. New Media & Society, 20(8), 3011–3028. https://doi.org/10.1177/1461444817739272
Swist, T., Collin, P., McCormack, J., & Third, A. (2015). Social media and the wellbeing of children and young people: A literature review. Retrieved April 21, 2021, from https://researchdirect.westernsydney.edu.au/islandora/object/uws:36407/
Taipale, S. (2019). Intergenerational connections in digital families. Springer. https://doi.org/10.1007/978-3-030-11947-8
Tartari, E. (2015). Benefits and risks of children and adolescents using social media. European Scientific Journal, 11(13). Retrieved January 24, 2021, from https://core.ac.uk/reader/236413180
Taylor, S. E. (2011). Social support: A review. The Oxford Handbook of Health Psychology. https://doi.org/10.1093/oxfordhb/9780195342819.013.0009
van Boekel, L. C., Peek, S. T. M., & Luijkx, K. G. (2017). Diversity in older adults’ adults’ use of the internet: Identifying subgroups through latent class analysis. Journal of Medical Internet Research, 19(5), 1–11. https://doi.org/10.2196/JMIR.6853
Wherton, J., Sugarhood, P., Procter, R., et al. (2015). Designing technologies for social connection with older people. Aging and the Digital Life Course, 3, 107–124. https://doi.org/10.2307/j.ctt9qdb6b.12
Wolin, S. J., & Bennett, L. A. (1984). Family rituals. Family Process, 23(3), 401–420. https://doi.org/10.1111/j.1545-5300.1984.00401.x
Wright, K. B., Rosenberg, J., Egbert, N., Ploeger, N. A., Bernard, D. R., & King, S. (2013). Communication competence, social support, and depression among college students: A model of Facebook and face-to-face support network influence. Journal of Health Communication, 18(1), 41–57. https://doi.org/10.1080/10810730.2012.688250
Wulff, M., Champion, A., & Lobo, M. (2010). Household diversity and migration in mid-life: Understanding residential mobility among 45–64 year olds in Melbourne, Australia. Population, Space and Place, 16, 307–321. https://doi.org/10.1002/psp.553
Yang, C.-C. (2018). Social media as more than a peer space: College freshmen encountering parents on Facebook. Journal of Adolescent Research, 33(4), 442–469. https://doi.org/10.1177/0743558416659750
Yu, R., McCammon, R., Ellison, N., et al. (2015). The relationships that matter: Social network site use and social wellbeing among older adults in the United States of America. Ageing and Society, 36, 1826–1852. https://doi.org/10.1017/S0144686X15000677
Zhang, R. (2017). The stress-buffering effect of self-disclosure on Facebook: An examination of stressful life events, social support, and mental health among college students. Computers in Human Behavior, 75, 527–537. https://doi.org/10.1016/j.chb.2017.05.043
Zickuhr, K. & Madden, M. (2012). Older adults and internet use. Pew Internet & American Life Project. Retrieved January 24, 2021, from https://www.sainetz.at/dokumente/studien/Older_adults_and_internet_use_2012.pdf
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Abel, S., Gilmour, J. (2022). Communication, Social Support, and Families. In: Machin, T., Brownlow, C., Abel, S., Gilmour, J. (eds) Social Media and Technology Across the Lifespan. Palgrave Studies in Cyberpsychology. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-99049-7_5
Download citation
DOI: https://doi.org/10.1007/978-3-030-99049-7_5
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-030-99048-0
Online ISBN: 978-3-030-99049-7
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)