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NLP for Product Safety Risk Assessment:

Towards Consistency Evaluations of Human Expert Panels

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Intelligent Systems Design and Applications (ISDA 2021)

Abstract

Recent developments in the area of Natural Language Processing (NLP) increasingly allow for the extension of such techniques to hitherto unidentified areas of application. This paper deals with the application of state-of-the-art NLP techniques to the domain of Product Safety Risk Assessment (PSRA). PSRA is concerned with the quantification of the risks a user is exposed to during product use. The use case arises from an important process of maintaining due diligence towards the customers of the company OMICRON electronics GmbH.

The paper proposes an approach to evaluate the consistency of human-made risk assessments that are proposed by potentially changing expert panels. Along the stages of this NLP-based approach, multiple insights into the PSRA process allow for an improved understanding of the related risk distribution within the product portfolio of the company. The findings aim at making the current process more transparent as well as at automating repetitive tasks. The results of this paper can be regarded as a first step to support domain experts in the risk assessment process.

The work has been funded by the Austrian Research Promotion Agency via the “Austrian Competence Center for Digital Production”. Further, we gratefully acknowledge the financial support by the Austrian Federal Ministry for Digital and Economic Affairs, the National Foundation for Research, Technology and Development and the Christian Doppler Research Association.

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Correspondence to Michael Hellwig .

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Hellwig, M., Finck, S., Mootz, T., Ehe, A., Rein, F. (2022). NLP for Product Safety Risk Assessment:. In: Abraham, A., Gandhi, N., Hanne, T., Hong, TP., Nogueira Rios, T., Ding, W. (eds) Intelligent Systems Design and Applications. ISDA 2021. Lecture Notes in Networks and Systems, vol 418. Springer, Cham. https://doi.org/10.1007/978-3-030-96308-8_24

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