Industrial Excellence Meets Travelling Organization: Keeping Promises in the VUCA World

Abstract

The Industrial Excellence mindset is a main driver in progressive process industries such as the chemical industry. One of their concepts is called T-O-P, displaying the business requirements and change dimensions “Technology, Organization and People,” and their systemic interconnectivity around a sustainable purpose. Coming from this interlinkage between the Three-Pillar (3-P) Model and the T-O-P model, the authors present an approach about (1) how to understand the corporate journey’s progress and need for navigation by means of a “travelling clock”; (2) how to apply the integral T-O-P concept for shifting and navigating the “connected excellence level”; (3) how to set up a T-O-P roadmap to commit, navigate, and support development and the overall transformation toward T-O-P excellence. A number of use cases explain how the travelling system—based on these findings—can be developed and navigated close to the wind of the wider ecosystem and VUCA world.