Skip to main content

Migration Knowledge Production: Stakeholder Mapping and Engagement

Part of the Security Informatics and Law Enforcement book series (SILE)


This chapter presents and critically builds upon research carried out for the PERCEPTIONS Horizon 2020 project. In particular, it examines the stakeholder mapping and empirical research conducted with stakeholders. The chapter’s objective is to pinpoint key links between migration-related narratives observed in the literature examined in a systematic literature review (SLR) and dynamics of knowledge production among stakeholders involved (academia, policy makers, migrant groups, NGOs, etc.), arguing that creating and sharing information is a multi-directional process that results in heterogeneous migration perceptions and complex impacts. The discussion opens by mapping the involvement of stakeholders in the production and imparting of migration knowledge, as well as the impact of that knowledge vis-a-vis policy decisions and individual migration choices. It then proceeds to undertake a deeper exploration into the role information and communication technology plays in migration, as explored in the current literature reviewed for the SLR. The chapter culminates in two case studies conducted for the PERCEPTIONS project: (1) the changing dynamics among stakeholders in Bulgaria, illustrating the modalities of knowledge production during periods of crisis and rebuilding/restructuring of stakeholder environment and (2) the impact of the COVID-19 pandemic on stakeholder knowledge production and engagement with migrants, asylum seekers and refugees using ICTs in the UK.


  • Migration stakeholders
  • SLR
  • Knowledge production
  • Technology
  • Social media
  • COVID-19

This is a preview of subscription content, access via your institution.

Buying options

USD   29.95
Price excludes VAT (USA)
  • DOI: 10.1007/978-3-030-93266-4_5
  • Chapter length: 22 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
USD   109.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-93266-4
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Hardcover Book
USD   139.99
Price excludes VAT (USA)


  1. 1.

  2. 2.

    For more information, refer to the deliverable Bayerl et al. (2020).

  3. 3.

    For more information, see

  4. 4.

    Research questions included the following: What is known about the narratives (including misperceptions and “myths”) circulating about Europe and how these perceptions of Europe may act as an incentive for (potential) migrants to migrate to Europe? What is known about the channels these narratives are transmitted through and how media – and especially social media – facilitate the flow of narratives through social networks or other channels? What is known about potential links between narratives and (potential) security threats, including border issues? Bayerl et al. (2020, pp. 12–23).

  5. 5.

    For more information, refer to the deliverable Bayerl et al. (2020).

  6. 6.

    A total of 17 in-depth interviews were conducted in the UK. The research was conducted by CENTRIC, Sheffield Hallam University, Swansea University and Northumbria University.

  7. 7.

    A full explication of the themes can be found in the deliverable Bayerl et al. (2020).

  8. 8.

    Based on findings in the deliverable Bayerl et al. (2020).

  9. 9.

    For more information, refer to the “PERCEPTIONS Brochure – A Review of Narratives and Approaches”, pp. 35–36.

  10. 10.

    Examples are the Federation of self-organisations in Flanders (Federatie van Zelf-organisaties in Vlaanderen) (BE) and the Association of Angolan Residents in Italy (A.A.R.I. – Associazione Angolani Residenti in Italia) in Emilia Romagna.

  11. 11.

    Such as the Council of Refugee Women in Bulgaria (Съвет на жените бежанки в България) and the Forum of international solidarity organizations resulting from migrations (FORIM – Forum des organisations de solidarité internationale issues des migrations) (FR).

  12. 12.

    One example is the Greek Forum of Migrants (GFM) (GR).

  13. 13.

    See n.7.

  14. 14.


  15. 15.

    Some such NGOs are “Refugee Rights” (TR) and the Organization for Aid to Refugees (Organizace pro pomoc uprchlíkům, OPU)) (CZ).

  16. 16.

    Examples include the Migrants’ Help Association of Hungary (Migráns Segítség Magyarország Egyesület) (HU) and the Refugee Foundation (Fundacja (PL).

  17. 17.

    Such are the “Melissa” Network (EL), and the “Lai momo” Social Cooperative (IT), etc.

  18. 18.

    Some such NGOs include the National Association for Border Assistance for Foreigners (ANAFÉ – Association nationale d’assistance aux frontières pour les étrangers) (FR), and METAdrasi (ΜΕΤΑδραση, Δράση για την Μετανάστευση & την ανάπτυξη) (EL).

  19. 19.

    See n.7.

  20. 20.


  21. 21.


  22. 22.

    Examples include the European Commission Radicalisation Awareness Network (RAN) and the CoE Special Representative on Migration and Refugees (SRSG).

  23. 23.

    Some are the African Migration and Development Policy Centre (AMADPOC) and the EpiSouth Network – Network for Communicable Disease Control in Southern Europe and Mediterranean Countries.

  24. 24.

    Such include the Ministry of National Solidarity, Family and the Status of Women (Ministère de la Solidarité Nationale, de la Famille et de la Condition de la Femme) (DZ) and the Asylum and Refuge Office (Oficina de Asilo y Refugio, OAR) (ES), among many others.

  25. 25.

    See n.7.

  26. 26.

    Such as Le Monde (FR), El Faro (ES), etc.

  27. 27.

    Inclusive of Afrikanews, Chronicles of everyday racism (Cronache di ordinario razzismo) (IT), Mediapool (BG), etc.

  28. 28.

    Some examples are “Media Literacy for Citizenship”, “Migrants in Greece”, the Ethical Journalism Network, etc.

  29. 29.

    Such as Migrants and Sicily (siciliamigranti) (IT), Roma multietnica (IT), Open Democracy, etc.

  30. 30.

    Inclusive of the likes of Refugee platform in Istanbul (Facebook page), Afghan Refugee (YouTube channel), HELP REFUGEES (Facebook group), etc.

  31. 31.

    See n.7.

  32. 32.


  33. 33.

    Such as the National Gendarmerie (DZ), the FDS Home Office – Immigration Office Border Control Section (BE) and the Home Office – Border officials (UK).

  34. 34.

    Some examples are the Italian Red Cross (Croce Rossa Italiana) and the Association of Intercultural Mediators (Asociación de Mediadores Interculturales) (ES).

  35. 35.

    For instance, the Hellenic Open University (Ελληνικό Ανοιχτό Πανεπιστήμιο) (EL) and the Institute of Migrations – University of Granada (Instituto de las Migraciones-UGR) (ES).

  36. 36.

    Inclusive of the Refugee Law Observatory (EU), the Centre for Information and Studies on International Migration (CIEMI – Centre d’information et d’études sur les migrations internationales) (FR) and das Institut für empirische Integrations- und Migrationsforschung (BIM) (DE), etc.

  37. 37.

    For data from the State Agency for Refugees, see

  38. 38.

    Please, consult this website:

  39. 39.

    See, for example, the English-language information section of the website of the State Agency for Refugees:

  40. 40.

    See the website of the project:

  41. 41.


  42. 42.

    No Recourse to Public Funds (NRPF) is a condition that applies to most migrants in the UK until they have obtained a permanent settled status called Indefinite Leave to Remain or have naturalised as citizens. Most visas require a migrant to live in the UK for either 5 or 10 years before they can apply for Indefinite Leave to Remain, which means people are often subject to these conditions for very long periods. Citizens Advice (2020) estimates nearly 1.4 million migrants are affected. In addition to those with an NRPF condition attached to their visa, undocumented migrants and many asylum seekers are barred from accessing most of the public social support.

  43. 43.


  44. 44.

    Asylum Reform Initiative (ARI): This is an alliance of six national organisations (Asylum Matters, British Red Cross, Freedom from Torture, Refugee Action, Refugee Council, Scottish Refugee Council) set up to work for long-term, deep change in Britain’s approach to asylum seekers and refugees. It is working with a spectrum of other organisations on an ambitious coalition campaign for launch in 2021, set to be a critical year for the battle for a just, humane and effective asylum and refugee system.


  • Akanle, O. (2018). International migration narratives: Systemic global politics, irregular and return migrations. International Sociology Reviews, 33(2), 161–170.

    CrossRef  Google Scholar 

  • Albahari, M. (2018). From right to permission: Asylum, Mediterranean migrations, and Europe’s war on smuggling. Journal on Migration and Human Security, 6(2), 121–130.

    CrossRef  Google Scholar 

  • Alinejad, I., et al. (2019). Diaspora and mapping methodologies: Tracing transnational digital connections with ‘mattering maps’. Global Networks, 19(1), 21–43.

    CrossRef  MathSciNet  Google Scholar 

  • Allwood, G. (2015). Horizontal policy coordination and gender mainstreaming: The case of the European Union’s Global Approach to Migration and Mobility. Women's Studies International Forum, 48, 9–17.

    CrossRef  Google Scholar 

  • Ambrosini, M. (2017). Why irregular migrants arrive and remain: The role of intermediaries. Journal of Ethnic and Migration Studies, 43(11), 1813–1830.

    CrossRef  Google Scholar 

  • Amores, J., & Arcila, C. (2019). Deconstructing the symbolic visual frames of refugees and migrants in the main Western European media. In J. J. Amores & C. Arcila (Eds.), Proceedings of the seventh international conference on technological ecosystems for enhancing multiculturality (TEEM’19) (pp. 911–918). Association for Computing Machinery, New York, USA.

    Google Scholar 

  • Arvanitis, E., & Yelland, N. (2019). ‘Home means everything to me…’: A study of young Syrian refugees’ narratives constructing home in Greece. Journal of Refugee Studies, 34(1), 535–554.

    CrossRef  Google Scholar 

  • Bakewell, O., & Jolivet, J. (2015). Broadcast feedback as causal mechanisms for migration (International Migration Institute working papers, Oxford University, paper 113). Migration Institute. Accessed 24 June 2021.

  • Bayramoğlu, Y., & Lünenborg, M. (2018). Queer migration and digital affects: Refugees navigating from the Middle East via Turkey to Germany. Sexuality & Culture, 22, 1019–1036.

    CrossRef  Google Scholar 

  • Bayerl, P. S., Pannocchia, D., & Hough K. L. (2020). D2.2. Secondary analysis of studies, projects, and analysis. Accessed 1 Sep 2021.

  • Bearman, M., & Dawson, P. (2013). Qualitative synthesis and systematic review in health professions education. Medical Education, 47(3), 252–260.

    CrossRef  Google Scholar 

  • Belloni, M. (2016). Refugees as gamblers: Eritreans seeking to migrate through Italy. Journal of Immigrant & Refugee Studies, 14(1), 104–119.

    CrossRef  Google Scholar 

  • Belloni, M. (2019). When the phone stops ringing: On the meanings and causes of disruptions in communication between Eritrean refugees and their families back home. Global Networks: A Journal of Transnational Affairs, 20, 256–273.

    CrossRef  Google Scholar 

  • Blanco-Herrero, D., & Calderón, C. A. (2019). Spread and reception of fake news promoting hate speech against migrants and refugees in social media. In Proceedings of the seventh international conference on technological ecosystems for enhancing multiculturality (TEEM’19) (pp. 911–918). Association for Computing Machinery, New York, USA.

    Google Scholar 

  • Borkert, M., Fisher, K. E., & Yafi, E. (2018). The best, the worst, and the hardest to find: How people, mobiles, and social media connect migrants in(to) Europe. Social Media + Society, 1–11.

    Google Scholar 

  • Cangià, F., & Zittoun, T. (2020). Exploring the interplay between (im)mobility and imagination. Culture & Psychology, 26(4), 641–653.

    CrossRef  Google Scholar 

  • Cantat, C. (2015). Narratives and counter-narratives of Europe: Constructing and contesting Europeanity. Cahiers ‘Mémoire et Politique’, 3, 3–30.

  • Chuen, S. (2019). People smuggling in Afghanistan and Niger: Iatrogenesis and Europe’s migration crisis. International Social Science Review, 95(1), 1–34.

    Google Scholar 

  • Crenshaw, K. (1991). Mapping the margins: Intersectionality, identity politics, and violence against women of color. Stanford Law Review, 43(6), 1241–1299.

    CrossRef  Google Scholar 

  • Dekker, R., Engbersen, G., & Faber, M. (2016). The use of online media in migration networks. Population, Place and Space, 22, 539–551.

    CrossRef  Google Scholar 

  • Dinges, M., Wang, A., & Köngeter, A. (2017). Policy brief on stakeholder engagement in public-public-partnerships. Accessed 21 June 2021.

  • Eriksson, E. (2020). The naked truth about migrants’ views − user involvement as radical knowledge production. Nordic Social Work Research, 10(4), 302–316.

    CrossRef  MathSciNet  Google Scholar 

  • Farini, F. (2019). Inclusion through political participation, trust from shared political engagement: Children of migrants and school activism in Italy. Journal of International Migration and Integration, 20, 1121–1136.

    CrossRef  Google Scholar 

  • Fiedler, A. (2019). The gap between here and there: Communication and information processes in the migration context of Syrian and Iraqi refugees on their way to Germany. The International Communication Gazette, 81(4), 327–345.

    CrossRef  Google Scholar 

  • Fiedler, A. (2020). From being aware to going there: On the awareness and decision-making of (prospective) migrant. Mass Communication and Society, 23(3), 356–377.

    CrossRef  Google Scholar 

  • Fox-Kirk, W., Gardiner, R. A., Finn, H., & Chisholm, J. (2020). Genderwashing: The myth of equality. Human Resource Development International, 23(5), 586–597.

    CrossRef  Google Scholar 

  • Frouws, B., & Brenner, Y. (2019). Hype or hope? Evidence of use of smartphones & social media in mixed migration. Mixed Migration Centre. Accessed 22 June 2021.

  • Gelb, S., & Krishnann, A. (2018). Technology, migration and the 2030 agenda for sustainable development. Briefing/policy ODI papers. Accessed 24 June 2021.

  • Gillespie, M., Osseiran, S., & Cheesman, M. (2018). Syrian refugees and the digital passage to Europe: Smartphone infrastructures and affordances. Social Media + Society, 4(1):2056305118764440.

    Google Scholar 

  • Guðjónsdóttir, G., & Loftsdóttir, K. (2017). Being a desirable migrant: Perception and racialisation of Icelandic migrants in Norway. Journal of Ethnic and Migration Studies, 43(5), 791–808.

    CrossRef  Google Scholar 

  • Jokela-Pansini, M. (2016). Spatial imaginaries and collective identity in women’s human rights struggles in Honduras. Gender, Place & Culture, 23(10), 1465–79.

    Google Scholar 

  • Krichker, D., & Sarma, J. (2019). Can borders speak to each other? The India–Bangladesh and Spain–Morocco borders in dialogue. Journal of Borderlands Studies, 36(5):813–831.

    Google Scholar 

  • Kuschminder, K. (2018). Afghan refugee journeys: Onwards migration decision-making in Greece and Turkey. Journal of Refugee Studies, 31(4), 566–587.

    CrossRef  Google Scholar 

  • Latenero, M., & Kift, P. (2018). On digital passages and borders: Refugees and the new infrastructure for movement and control. Social Media + Society, 1–11.

    Google Scholar 

  • Leurs, K., & Smets, K. (2018). Five questions for digital migration studies: Learning from digital connectivity and forced migration in(to) Europe. Social Media + Society, 1–16.

    Google Scholar 

  • Lynch, K. J., & Hadjimatheou, K. (2017). Acting in isolation: Safeguarding and antitrafficking officers’ evidence and intelligence practices at the border. Anti-Trafficking Review, 8, 70–89.

    Google Scholar 

  • Mainwairing, C., & Brigden, N. (2016). Beyond the border: Clandestine migration journeys. Geopolitics, 21(2), 243–262.

    CrossRef  Google Scholar 

  • Mapelli, G. (2019). The identity construction of migrants on Facebook. Languages, 4(3), 52.

    CrossRef  Google Scholar 

  • Mason, C. L. (2013). Global violence against women as a national security “emergency”. Feminist Formations, 25(2), 55–80.

    CrossRef  Google Scholar 

  • Mayblin, L., & James, P. (2019). Asylum and refugee support in the UK: Civil society filling the gaps? Journal of Ethnic and Migration Studies, 45(3), 375–394.

    CrossRef  Google Scholar 

  • Meier, I., & Ilcheva, M. (2019). Teaching about fundamental rights in the work of institutions and the activity of NGOs. In M. Ilcheva, S. van de Pol, D. Vanheule, I. Meier, X. Contiades, et al. (Eds.), Guidelines on incorporating tolerance and mutual respect in language tuition and social orientation of refugees and migrants. Center for the Study of Democracy.

    Google Scholar 

  • Mitzen, J. (2018). Anxious community: EU as (in)security community. European Security, 27(3), 393–413.

    CrossRef  Google Scholar 

  • Patel, K. (2020). Centring the margins: Knowledge production and methodology as praxis chapter. In J. Walker, M. B. Carvalho, & I. Diaconescu (Eds.), Urban claims and the right to the city (pp. 19–23). UCL Press.

    Google Scholar 

  • Pogliano, A. (2017). Media, migration, and sociology. A critical review. Sociologica, 11.

    Google Scholar 

  • Willett, S. (2010). Introduction: Security Council Resolution 1325: Assessing the impact on women, peace and security. International Peacekeeping, 17(2), 142–158.

    CrossRef  Google Scholar 

  • Witteborn, S. (2015). Becoming (im)perceptible: Forced migrants and virtual practice. Journal of Refugee Studies, 28(3), 350–367.

    CrossRef  Google Scholar 

Download references


The PERCEPTIONS project is funded by the Horizon 2020 Research and Innovation action under grant agreement number 833870. However, the opinions expressed herewith are solely of the authors and do not necessarily reflect the point of view of any EU institution.

Author information

Authors and Affiliations


Corresponding author

Correspondence to Leda Kuneva .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and Permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Verify currency and authenticity via CrossMark

Cite this chapter

Kuneva, L., Ilcheva, M., Hough, K.L., Bayerl, P.S., Pannocchia, D. (2022). Migration Knowledge Production: Stakeholder Mapping and Engagement. In: Akhgar, B., Hough, K.L., Abdel Samad, Y., Saskia Bayerl, P., Karakostas, A. (eds) Information and Communications Technology in Support of Migration. Security Informatics and Law Enforcement. Springer, Cham.

Download citation

  • DOI:

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-93265-7

  • Online ISBN: 978-3-030-93266-4

  • eBook Packages: Social SciencesSocial Sciences (R0)