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Application of RPA for Cross-Border Business Processes Based on the Example of Intra-Community Supplies

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Part of the Progress in IS book series (PROIS)


Cross-border business processes usually require significant amounts of paperwork. This contribution shows how several software robots can be synchronised in order to automate complex business processes. A novel approach of concurrent legal assessment capable of significantly reducing processing times is presented, which is only possible by employing software robots for legal assessment. It is demonstrated how the Heraklit modelling language can be leveraged to design information architectures and information flows within and between multiple bots.


  • RPA
  • Intra-Community supplies
  • Tax process automation
  • Heraklit modelling

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  • DOI: 10.1007/978-3-030-92644-1_8
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  1. 1.

    For additional details, we refer to

  2. 2.

    Council Directive 2006/112/EC of 28 November 2006 on the common system of value added tax, OJ L 347/1.

  3. 3.

    In this section, we will use the term intra-Community supplies for acquisitions as well as deliveries.

  4. 4.

    Art. 43 Para. 2 MWSt SysRl.

  5. 5.

  6. 6.

    Value Added Tax Act (Umsatzsteuergesetz) in the version of the notice of 21. February 2005 (BGBl. I S. 386), which was last changed through Article 3 of the Act of 10. March 2021 (BGBl. I S. 330).


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Correspondence to Dominic Alexander Neu .

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Neu, D.A., Benke, A., Müller, R., Fettke, P. (2022). Application of RPA for Cross-Border Business Processes Based on the Example of Intra-Community Supplies. In: Juell-Skielse, G., Lindgren, I., Åkesson, M. (eds) Service Automation in the Public Sector. Progress in IS. Springer, Cham.

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