Skip to main content

Research on the Model of Word-of-Mouth Communication in Social Networks Based on Dynamic Simulation

  • Conference paper
  • First Online:
Business Intelligence and Information Technology (BIIT 2021)

Part of the book series: Lecture Notes on Data Engineering and Communications Technologies ((LNDECT,volume 107))

  • 1075 Accesses

Abstract

Word-of-mouth communication plays an important role in consumers’ purchasing decisions. With the rapid development of the Internet, social networks have become an important way for word-of-mouth communication. This study draws on the dynamic model of the spread of infectious diseases and establishes a model of word-of-mouth communication in social networks. By analyzing the characteristics of word-of-mouth communication in social networks, the process of withdrawing from the communicator group and becoming a communicator again is introduced. This article uses a dynamic simulation method to simulate and analyze the process of word-of-mouth communication in social networks. The experimental results show that the withdrawal of the communicator group into a communicator again can effectively increase the time of word-of-mouth communication in social networks and reduce the rate of decrease in the popularity of word-of-mouth communication. The simulation analysis of word-of-mouth communication in social networks provides theoretical support for enterprises to make product promotion decisions.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Guerreiro, J., Pacheco, M.: How green trust, consumer brand engagement and green word-of-mouth mediate purchasing intentions. Sustainability. 13, 7877 (2021)

    Article  Google Scholar 

  2. Cheng, X.S.: The paradox of word-of-mouth in social commerce: exploring the juxtaposed impacts of source credibility and information quality on SWOM spreading. Inf. Manage. 58(7), 103505 (2021)

    Article  Google Scholar 

  3. Hussain, S., Ahmed, W., Jafar, R.M.S.: eWOM source credibility, perceived risk and food product customer’s information adoption. Comput. Hum. Behav. 66, 96–102 (2017)

    Article  Google Scholar 

  4. Cai, S.Q., Wang, W., Zhou, P.: Research on the dissemination of negative word-of-mouth information in network communities based on multi-agents. Comput Sci. 43(4), 70–75 (2016)

    Google Scholar 

  5. Cai, S.Q., Yuan, Q., Zhou, P.: Research on the linear threshold propagation model of negative word of mouth under corporate response. J. Syst. Eng. 32(2), 145–155 (2017)

    Google Scholar 

  6. Deng, W.H., Yi, M.: Research on the tree communication of online community word-of-mouth information based on the information diffusion cascade theory. Chinese J. Manage. 14(2), 254–260 (2017)

    MathSciNet  Google Scholar 

  7. Li, P., Yang, X., Yang, L.X.: The modeling and analysis of the word-of-mouth marketing. Phys. A Statist. Mech. Appl. 493, 1–16 (2018)

    Article  MathSciNet  Google Scholar 

  8. Edmond, A., Michael, A., Susan, L.A.: An approach for combining ethical principles with public opinion to guide public policy. Artif. Intell. 287, 303–349 (2010)

    MathSciNet  MATH  Google Scholar 

  9. Li, Z., Xu, Y., Li, K.: The influence factors of collective intelligence emergence in knowledge communities based on social network analysis. Int. J. Intell. Syst. 9(1), 23–43 (2019)

    Google Scholar 

  10. Yu, W., Shanshan, C., Xinchu, F.U.: Review and prospect of propagation dynamics models. Commun. Appl. Math. Comput. 32(2), 267–294 (2018)

    MathSciNet  MATH  Google Scholar 

  11. Thomas, W.C.: Equivalent probability density moments determine equivalent epidemics in a sirs model with temporary immunity. Theor. Popul. Biol. 113, 1–9 (2017)

    Article  Google Scholar 

  12. Pu, C., Li, S., Yang, X.X.: Traffic-driven SIR epidemic spreading in networks. Phys. A Statist. Mech. Appl. 446, 29–137 (2015)

    MATH  Google Scholar 

Download references

Acknowledgment

This research was supported by the Heilongjiang philosophy and Social Science Fund Project (21GLC186).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Zhipeng Fan .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Fan, Z., Hu, W., Liu, W., Chen, M. (2022). Research on the Model of Word-of-Mouth Communication in Social Networks Based on Dynamic Simulation. In: Hassanien, A.E., Xu, Y., Zhao, Z., Mohammed, S., Fan, Z. (eds) Business Intelligence and Information Technology. BIIT 2021. Lecture Notes on Data Engineering and Communications Technologies, vol 107. Springer, Cham. https://doi.org/10.1007/978-3-030-92632-8_50

Download citation

Publish with us

Policies and ethics