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Global Congress on Manufacturing and Management

GCMM 2021: Advances in Manufacturing Processes, Intelligent Methods and Systems in Production Engineering pp 57–70Cite as

Total Quality Management with Safety Conformity: Shaping of Working Environment by Use of the ISO 45001 Guidelines

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Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 335))

Abstract

The concept of TQM is a vision of an organization seeking to adapt to new environments by extending the scope of its management to new areas. One such area is occupational health and safety and, in particular, working environment. Such an environment is viewed as one of the factors that impact the performance of tasks in business organizations. The paper addresses the potential of incorporating the guidelines prescribed in the ISO 45001 standard into the TQM philosophy. It points to the option of expanding the scope of the TQM model used, as developed by Oakland, by adding new issues, particularly those relating to the working environment.

Compliance with the ISO 45001 standard allows organizations to align their measures with other fields of management. Such conformity can also be seen as a universal approach practicable regardless of the industry in which an organization operates or its size, ownership structure and business purpose. The main aim of the study is refer to the existing conditions that determine the effectiveness of the above-mentioned activities. The paper takes into account the literature information and the author’s own experience related to his functioning as an auditor of occupational health and safety management systems and as a the Euro-Ergonomist (CREE).

Although the following is by no means an exhaustive discussion of the issue, the author have highlighted a vital aspect of efforts taken to enable persons responsible for specific actions to better complete their jobs. To achieve that, organizations need to scrutinize their internal processes. By examining the issues in question against the backdrop of internal processes and the labour force, organizations end up viewing their workers as internal target groups. By providing the workers with an environment that is free of negative strains and that reduces the adverse biological impacts of work, lowering the incidence of adverse events and sick leave rates, organizations can significantly increase job satisfaction. Meanwhile, with improved work quality and efficiency, businesses also reduce their operating expenses.

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Authors and Affiliations

  1. Faculty of Engineering Management, Poznań University of Technology, Prof. J. Rychlewski Street No 2 (Room 357), 60-965, Poznań, Poland

    Adam Górny

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  1. Adam Górny
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Correspondence to Adam Górny .

Editor information

Editors and Affiliations

  1. Liverpool John Moores University, Liverpool, UK

    Andre Batako

  2. Wroclaw University of Science and Technology, Wrocław, Poland

    Anna Burduk

  3. School of Civil Engineering and Built Environment, Liverpool John Moores University, Liverpool, UK

    Kanisius Karyono

  4. General Engineering Research Institute, Liverpool John Moores University, Liverpool, UK

    Xun Chen

  5. Faculty of Mechanical Engineering, Silesian University of Technology, Gliwice, Poland

    Ryszard Wyczółkowski

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Górny, A. (2022). Total Quality Management with Safety Conformity: Shaping of Working Environment by Use of the ISO 45001 Guidelines. In: Batako, A., Burduk, A., Karyono, K., Chen, X., Wyczółkowski, R. (eds) Advances in Manufacturing Processes, Intelligent Methods and Systems in Production Engineering. GCMM 2021. Lecture Notes in Networks and Systems, vol 335. Springer, Cham. https://doi.org/10.1007/978-3-030-90532-3_5

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