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Designing for Perceived Robot Empathy for Children in Long-Term Care

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Part of the Lecture Notes in Computer Science book series (LNAI,volume 13086)

Abstract

We describe a mixed-methods approach toward the design and evaluation of social robots that can offer emotional support for children in long-term care environments. Based on the results of a needfinding interview with a local expert, our specific aim was to design a robot that would be perceived as empathetic. An online human-subject study (n = 26) provided preliminary support for a hypothesis that this design goal could be achieved by designing robots to maintain the flow of conversation and ask related followup questions to further understand interlocutors’ feelings.

Keywords

  • Social robot design
  • Child-robot interaction
  • Empathy

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  • DOI: 10.1007/978-3-030-90525-5_65
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Correspondence to Alexandra Bejarano , Olivia Lomax , Peyton Scherschel or Tom Williams .

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Bejarano, A., Lomax, O., Scherschel, P., Williams, T. (2021). Designing for Perceived Robot Empathy for Children in Long-Term Care. In: , et al. Social Robotics. ICSR 2021. Lecture Notes in Computer Science(), vol 13086. Springer, Cham. https://doi.org/10.1007/978-3-030-90525-5_65

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  • DOI: https://doi.org/10.1007/978-3-030-90525-5_65

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-90524-8

  • Online ISBN: 978-3-030-90525-5

  • eBook Packages: Computer ScienceComputer Science (R0)