Abstract
We describe a mixed-methods approach toward the design and evaluation of social robots that can offer emotional support for children in long-term care environments. Based on the results of a needfinding interview with a local expert, our specific aim was to design a robot that would be perceived as empathetic. An online human-subject study (n = 26) provided preliminary support for a hypothesis that this design goal could be achieved by designing robots to maintain the flow of conversation and ask related followup questions to further understand interlocutors’ feelings.
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Bejarano, A., Lomax, O., Scherschel, P., Williams, T. (2021). Designing for Perceived Robot Empathy for Children in Long-Term Care. In: Li, H., et al. Social Robotics. ICSR 2021. Lecture Notes in Computer Science(), vol 13086. Springer, Cham. https://doi.org/10.1007/978-3-030-90525-5_65
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DOI: https://doi.org/10.1007/978-3-030-90525-5_65
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