Skip to main content

Coaching

  • Chapter
  • First Online:
Positive Psychology Coaching
  • 1519 Accesses

Abstract

Using findings from both traditional and positive psychology research, this chapter focuses on how coaching is conceptualised and the motivations for coaching as it is delivered to individuals in community and organisational settings. The differences among coaching and other interventions such as mentoring, counselling, supervision, and training are detailed. The theoretical evidence for coaching from the disciplines of psychology and education, as well as from management research, are summarised. Coaching in contemporary practice is goal-oriented and solution-focused. Developmental, humanistic, and positive psychology techniques are used to address the client’s needs and promote their mental and emotional wellbeing. Coaches utilise cognitive behavioural psychology to assist clients reframe their mental model and dispel limiting beliefs. Within educational research, coaching is positioned as a developmental, learning opportunity for clients to develop self-efficacy so they become motivated to achieve behavioural change. Clients who believe in their ability to learn, perform, or change as a result of effort, persistence and, at times, assistance, are malleable. Within management, coaching approaches focus on the acquisition of knowledge, skills, and competencies to enhance leadership and executive development, job satisfaction, motivation and work performance, and interpersonal and team relationships. This research evidence supports the emergence of coaching as a profession and contributes to a growing body of knowledge and theory into the development of coaching as a discipline.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 139.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 139.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Stern, L. (2004). Executive coaching: A working definition. Consulting Psychology Journal: Practice and Research, 56(3), 154–162.

    Article  Google Scholar 

  2. Olson, A., & Tan, S. (2018). Leadership coaching: A cross-cultural exploration. Journal of Practical Consulting, 6(1), 65–73.

    Google Scholar 

  3. Stec, D. (2012). The personification of an object and the emergence of coaching. Journal of Management History, 18(3), 331–358.

    Article  Google Scholar 

  4. Kim, S. (2014). Assessing the influence of managerial coaching on employee outcomes. Human Resource Development Quarterly, 25(1), 59–85.

    Article  Google Scholar 

  5. Mack, O., & Khare, A. (2016). Perspectives on a VUCA world. In O. Mack et al. (Eds.), Managing in a VUCA world (pp. 3–19). Springer International Publishing.

    Chapter  Google Scholar 

  6. Rodriguez, A., & Rodriguez, Y. (2015). Metaphors for today’s leadership: VUCA world, millennial and “cloud leaders”. Journal of Management Development, 34(7), 854–866.

    Article  Google Scholar 

  7. Gray, D., Ekinci, Y., & Goregaokar, H. (2011). Coaching SME managers: Business development or personal therapy? A mixed methods study. The International Journal of Human Resource Management, 22(4), 863–882.

    Article  Google Scholar 

  8. Gormley, H., & Van Nieuwerburgh, C. (2014). Developing coaching cultures: A review of the literature. Coaching: An International Journal of Theory, Research and Practice, 7(2), 90–101.

    Google Scholar 

  9. O’Broin, A., & McDowall, A. (2015). Specificity is the key, if we really want to understand coaching! Coaching: An International Journal of Theory, Research and Practice, 8(2), 69–72.

    Google Scholar 

  10. CIPD. (2014). Learning and development survey. Chartered Institute of Personnel and Development.

    Google Scholar 

  11. Bachkirova, T., & Kauffman, C. (2009). The blind men and the elephant: Using criteria of universality and uniqueness in evaluating our attempts to define coaching. Coaching: An International Journal of Theory, Research and Practice, 2(2), 95–105.

    Google Scholar 

  12. Hamlin, R., Ellinger, A. D., & Beattie, R. (2008). The emergent ‘coaching industry’: A wake-up call for HRD professionals. Human Resource Development International, 11(3), 287–305.

    Article  Google Scholar 

  13. Grant, A., et al. (2010). The state of play in coaching today: A comprehensive review of the field. In G. P. F. Hodgkinson & J. K. Ford (Eds.), International review of industrial and organizational psychology (Vol. 25, p. 125). Wiley-Blackwell.

    Google Scholar 

  14. Day, D. (2000). Leadership development: A review in context. The Leadership Quarterly, 11, 581–613.

    Article  Google Scholar 

  15. Cleary, M., & Horsfall, J. (2015). Coaching: Comparisons with mentoring. Issues in Mental Health Nursing, 36(3), 243–245.

    Article  PubMed  Google Scholar 

  16. Hackman, J., & Wageman, R. (2005). A theory of team coaching. The Academy of Management Review, 30(2), 269–287.

    Article  Google Scholar 

  17. Cowan, K. (2013). What are the experiences of external executive coaches working with coaches’ assigned goals? International Journal of Evidence Based Coaching and Mentoring, 7, 1–14.

    Google Scholar 

  18. Thompson, R., Wolf, D. M., & Sabatine, J. (2012). Mentoring and coaching: A model guiding professional nurses to executive success. Journal of Nursing Administration, 42(11), 536.

    Article  Google Scholar 

  19. Werner-Washburne, M. (2018). Principles of intentional mentoring. CBE Life Sciences Education, 17(3), es8.

    Article  PubMed  PubMed Central  Google Scholar 

  20. Hamlin, R., Ellinger, A. D., & Beattie, R. (2006). Coaching at the heart of managerial effectiveness: A cross-cultural study of managerial behaviours. Human Resource Development International, 9(3), 305–331.

    Article  Google Scholar 

  21. Egan, T., & Hamlin, R. (2014). Coaching, HRD, and relational richness: Putting the pieces together. Advances in Developing Human Resources, 16(2), 242–257.

    Article  Google Scholar 

  22. Bozer, G., & Jones, R. (2018). Understanding the factors that determine workplace coaching effectiveness: A systematic literature review. European Journal of Work and Organizational Psychology, 27(3), 342–361.

    Article  Google Scholar 

  23. Allen, T., & Eby, L. (2008). Mentor commitment in formal mentoring relationships. Journal of Vocational Behavior, 72(3), 309–316.

    Article  Google Scholar 

  24. Kram, K. (1985). Mentoring at work: Developmental relationships in organizational life. Scott Foresman.

    Google Scholar 

  25. Irby, B. (2012). Mentoring, tutoring, and coaching. Mentoring and Tutoring: Partnership in Learning, 20(3), 297.

    Article  Google Scholar 

  26. Hicks, R., & McCracken, J. (2010). Three hats of a leader: Coaching, mentoring and teaching. Physician Executive, 36(6), 68.

    PubMed  Google Scholar 

  27. Shaneberger, K. (2008). When a staff member needs to improve. OR Manager, 24(11), 19.

    Google Scholar 

  28. Grant, A. (2001). Towards a psychology of coaching, in Department of Psychology. Macquarie University.

    Google Scholar 

  29. Joo, B.-K., Sushko, J., & McLean, G. (2012). Multiple faces of coaching: Manager-as-coach, executive coaching, and formal mentoring. Organization Development Journal, 30(1), 19.

    Google Scholar 

  30. Lam, P. (2016). Chinese culture and coaching in Hong Kong. International Journal of Evidence Based Coaching & Mentoring, 14(1), 57–73.

    Google Scholar 

  31. Clutterbuck, D. (2008). What’s happening in coaching and mentoring? And what is the difference between them? Development and Learning in Organizations, 22(4), 8–10.

    Google Scholar 

  32. Hairon, S., et al. (2020). Structured mentoring: Principles for effective mentoring. Educational Research for Policy and Practice, 19, 105–123.

    Article  Google Scholar 

  33. Clegg, S., Rhodes, C., & Kornberger, M. (2003). An overview of the business coaching industry in Australia. Organization Studies, 28(4), 495–513.

    Article  Google Scholar 

  34. Joyce, B., & Showers, B. (1988). Student achievement through staff development. Longman, Inc.

    Google Scholar 

  35. Chatterjee, A., Pereira, A., & Bates, R. (2018). Impact of individual perception of organizational culture on the learning transfer environment. International Journal of Training & Development, 22(1), 15–33.

    Article  Google Scholar 

  36. Nicolaidou, M., Karagiorgi, Y., & Petridou, A. (2018). Professional learning through reflection promoted by feedback and coaching (PROFLEC) in Cyprus. International Journal of Leadership in Education, 21(4), 412–426.

    Article  Google Scholar 

  37. Gobalakrishnan, C., & Deepika, D. (2013). A study on quality of supervision among the employees in the public sector organization. International Journal of Management Research and Reviews, 3(3), 2574–2578.

    Google Scholar 

  38. Bowden, A. (2010). Beyond definition and method: The next era for counselling and psychotherapy. Asia Pacific Journal of Counselling and Psychotherapy, 1(1), 4–14.

    Article  Google Scholar 

  39. Lichtenberg, J., et al. (2016). Counselling psychology in the United States. Counselling Psychology Quarterly, 29(2), 216–224.

    Article  Google Scholar 

  40. Ellinger, A. D., & Kim, S. (2014). Coaching and human resource development: Examining relevant theories, coaching genres, and scales to advance research and practice. Advances in Developing Human Resources, 16(2), 127–138.

    Article  Google Scholar 

  41. Opengart, R., & Bierema, L. (2015). Emotionally intelligent mentoring: Reconceptualizing effective mentoring relationships. Human Resource Development Review, 14(3), 234–258.

    Article  Google Scholar 

  42. Jayakumar, G., & Sulthan, A. (2014). Modelling: Employee perception on training and development. SCMS Journal of Indian Management, 11(2), 57–70.

    Google Scholar 

  43. Kaplan, D., Tarvydas, V., & Gladding, S. (2014). A vision for the future of counseling: The new consensus definition of counseling. Journal of Counseling & Development, 92(3), 366–372.

    Article  Google Scholar 

  44. Grant, A., & Cavanagh, M. (2004). Toward a profession of coaching: Sixty-five years of progress and challenges for the future. International Journal of Evidence Based Coaching & Mentoring, 2(1), 1.

    Google Scholar 

  45. Alford, C., & Cantrell, K. (2018). Using coaching skills to lead. Journal of Practical Consulting, 6(1), 102–107.

    Google Scholar 

  46. Shoukry, H., & Cox, E. (2018). Coaching as a social process. Management Learning, 49(4), 413–428.

    Article  Google Scholar 

  47. Clutterbuck, D., & Megginson, D. (2013). Beyond goals: Effective strategies for coaching and mentoring. Routledge.

    Google Scholar 

  48. Ellinger, A. D., Hamlin, R., & Beattie, R. (2016). Coaching in the HRD context. In T. Bachkirova, G. Spence, & D. Drake (Eds.), The SAGE handbook of coaching (pp. 470–482). Sage.

    Google Scholar 

  49. Keevy, Z., & Perumal, J. (2014). Promoting transformational leadership practices of retail managers. Journal of Management Development, 33(10), 919–931.

    Article  Google Scholar 

  50. Whyte, A. (2010). Standards Australia guidelines for coaching in organizations. Standards Australia.

    Google Scholar 

  51. Arnaud, G. (2003). A coach or a couch? A Lacanian perspective on executive coaching and consulting. Human Relations, 56(9), 1131–1154.

    Article  Google Scholar 

  52. Tretheway, R., et al. (2015). A missing ethical competency? A review of critical reflection in health promotion. Health Promotion Journal of Australia, 26(3), 216–221.

    Article  PubMed  Google Scholar 

  53. Natale, S., & Diamante, T. (2005). The five stages of executive coaching: Better process makes better practice. Journal of Business Ethics, 59(4), 361–374.

    Article  Google Scholar 

  54. Segers, J., et al. (2011). Structuring and understanding the coaching industry: The coaching cube. Academy of Management Learning & Education, 10(2), 204–221.

    Google Scholar 

  55. Bachkirova, T. (2016). Developing a knowledge base of coaching: Questions to explore. In T. Bachkirova, G. Spence, & D. Drake (Eds.), The SAGE handbook of coaching. Sage.

    Google Scholar 

  56. Wacker, J. (1998). A definition of theory: Research guidelines for different theory-building research methods in operations management. Journal of Operations Management, 16(4), 361–385.

    Article  Google Scholar 

  57. Shoukry, H. (2016). Coaching for emancipation: A framework for coaching in oppressive environments. International Journal of Evidence Based Coaching and Mentoring, 14(2), 15–30.

    Google Scholar 

  58. Western, S. (2016). The key discourses of coaching. In T. Bachkirova, G. Spence, & D. Drake (Eds.), The SAGE handbook of coaching (pp. 42–61). Sage.

    Google Scholar 

  59. Schein, E. (1996). Culture: The missing concept in organization studies. Administrative Science Quarterly, 41(2), 229–240.

    Article  Google Scholar 

  60. Bachkirova, T. (2012). The role of the self and identification with an organisation as factors influencing work-related stress: Implications for helping. Counselling Psychology Quarterly, 25(1), 49–62.

    Article  Google Scholar 

  61. Drake, D. (2015). Narrative coaching: Bringing our new stories to life. CNC Press.

    Google Scholar 

  62. Latham, G., & Pinder, C. (2005). Work motivation theory and research at the dawn of the twenty-first century. Annual Review of Psychology, 56, 485–516.

    Article  PubMed  Google Scholar 

  63. Deci, E., & Ryan, R. (2012). Self-determination theory. In Handbook of theories of social psychology (Vol. 1, pp. 416–437).

    Chapter  Google Scholar 

  64. de Souza, R., & Brunstein, J. (2018). Critical reflection in the workplace and management competencies: In service of transformation? Australian Journal of Adult Learning, 58(2), 266–291.

    Google Scholar 

  65. Wasylyshyn, K., Gronsky, B., & Haas, J. (2006). Tigers, stripes, and behavior change: Survey results of a commissioned coaching program. Consulting Psychology Journal: Practice & Research, 58(2), 65–81.

    Article  Google Scholar 

  66. Boyatzis, R., Smith, M., & Blaize, N. (2006). Developing sustainable leaders through coaching and compassion. Academy of Management Learning & Education, 5(1), 8–24.

    Article  Google Scholar 

  67. Passmore, J., & Fillery-Travis, A. (2011). A critical review of executive coaching research: A decade of progress and what’s to come. Coaching: An International Journal of Theory, Research and Practice, 4(2), 70–88.

    Google Scholar 

  68. Strickland, K., Spanier, S., & Woolfe, L. (2000). I think you’ve got it! Strategic Finance, 81(7), 44–48.

    Google Scholar 

  69. Kilburg, R. (2000). Executive coaching: Developing managerial wisdom in a world of chaos. American Psychological Association.

    Book  Google Scholar 

  70. Olivero, G., Bane, K., & Kopelman, R. (1997). Executive coaching as a transfer of training tool: Effects on productivity in a public agency. Public Personnel Management, 26, 461–470.

    Article  Google Scholar 

  71. Peltier, B. (2009). The psychology of executive coaching: Theory and application. Routledge.

    Google Scholar 

  72. Kampa, S., & White, R. (2002). The effectiveness of executive coaching: What we know and what we still need to know. In R. L. Lowman (Ed.), Handbook of organizational consulting psychology: A comprehensive guide to theory, skills, and techniques (pp. 139–158). Jossey-Bass.

    Google Scholar 

  73. Sherman, S., & Freas, A. (2004). The wild west of executive coaching. Harvard Business Review, 82(11), 82–90.

    PubMed  Google Scholar 

  74. Anderson, M. (2002). Executive briefing: Case study on the return on investment of executive coaching. MetrixGlobal LLC.

    Google Scholar 

  75. Feldman, D., & Lankau, M. (2005). Executive coaching: A review and agenda for future research. Journal of Management, 31(6), 829–848.

    Article  Google Scholar 

  76. Skinner, B. (1938). The behaviour of organisms: An experimental analysis. Appleton-Century.

    Google Scholar 

  77. Grant, A., et al. (2013). Handbook of the psychology of coaching and mentoring. Wiley.

    Google Scholar 

  78. Grant, A. (2003). Towards a psychology of coaching: The impact of coaching on metacognition, mental health and goal attainment. Macquarie University.

    Google Scholar 

  79. Van der Horst, C., & Albertyn, R. (2018). The importance of metacognition and the experiential learning process within a cultural intelligence–based approach to cross-cultural coaching. South African Journal of Human Resource Management, 16(1).

    Google Scholar 

  80. Grant, A., Curtayne, L., & Burton, G. (2009). Executive coaching enhances goal attainment, resilience and workplace well-being: A randomised controlled study. The Journal of Positive Psychology, 4(5), 396.

    Article  Google Scholar 

  81. Ives, Y., & Cox, E. (2012). Goal-focused coaching: Theory and practice. Routledge.

    Book  Google Scholar 

  82. Megginson, D. (2014). Goal-focused coaching: Theory and practice. Action Learning: Research and Practice, 11(2), 243–245.

    Article  Google Scholar 

  83. Locke, E., & Latham, G. (2013). Goal-setting theory (pp. 313–317). Sage.

    Google Scholar 

  84. Martin, A., et al. (2014). The psychosocial work environment, employee mental health and organizational interventions: Improving research and practice by taking a multilevel approach. Stress and Health, 32(3), 201–215.

    Article  PubMed  Google Scholar 

  85. Beck, A. (1976). Cognitive therapy and the emotional disorders. International Universities Press.

    Google Scholar 

  86. Locke, E., & Latham, G. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705–717.

    Article  Google Scholar 

  87. Neenan, M. (2008). From cognitive behaviour therapy (CBT) to cognitive behaviour coaching (CBC). Journal of Rational-Emotive & Cognitive-Behavior Therapy, 26(1), 3–15.

    Article  Google Scholar 

  88. O’Connell, B., Palmer, S., & Williams, H. (2013). Solution-focused coaching in practice. Taylor and Francis.

    Book  Google Scholar 

  89. Roeden, J., Maaskant, M., & Curfs, L. (2012). The nominal group technique as an evaluation tool for solution-focused coaching. Journal of Applied Research in Intellectual Disabilities, 25(6), 588–593.

    Article  PubMed  Google Scholar 

  90. Nagel, R. (2008). Coaching with a solutions focus—Focusing on the solution not the problem. Development and Learning in Organizations: An International Journal, 22(4), 11–14.

    Google Scholar 

  91. Grant, A., et al. (2012). Development and validation of the solution-focused inventory. The Journal of Positive Psychology, 7(4), 334–348.

    Article  Google Scholar 

  92. Wakefield, M. (2006). New views on leadership coaching. The Journal for Quality and Participation, 29(2), 9–12, 43.

    Google Scholar 

  93. Ellis, A. (1962). Reason and emotion in psychotherapy. L. Stuart.

    Google Scholar 

  94. Grant, A., & O’Connor, S. (2018). Broadening and building solution-focused coaching: Feeling good is not enough. Coaching: An International Journal of Theory, Research and Practice, 11(2), 165–185.

    Google Scholar 

  95. De Fruyt, F., Wille, B., & Furnham, A. (2013). Assessing aberrant personality in managerial coaching: Measurement issues and prevalence rates across employment sectors. European Journal of Personality, 27(6), 555–564.

    Article  Google Scholar 

  96. Sliter, K., & Christiansen, N. (2012). Effects of targeted self-coaching on applicant distortion of personality measures. Journal of Personnel Psychology, 11(4), 169–175.

    Article  Google Scholar 

  97. Baumeister, R., et al. (2006). Self-regulation and personality: How interventions increase regulatory success, and how depletion moderates the effects of traits on behavior. Journal of Personality, 74(6), 1773–1802.

    Article  PubMed  Google Scholar 

  98. Bachkirova, T. (2011). Developmental coaching: Working with the self. McGraw-Hill Education.

    Google Scholar 

  99. Kim, S., et al. (2013). The impact of managerial coaching behavior on employee work-related reactions. Journal of Business and Psychology, 28(3), 315–330.

    Article  Google Scholar 

  100. Beattie, R., et al. (2014). Managerial coaching: A review of the empirical literature and development of a model to guide future practice. Advances in Developing Human Resources, 16(2), 184–201.

    Article  Google Scholar 

  101. Burke, C., et al. (2006). What type of leadership behaviors are functional in teams? A meta-analysis. The Leadership Quarterly, 17(3), 288–307.

    Article  Google Scholar 

  102. Avolio, B., et al. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15(6), 801–823.

    Article  Google Scholar 

  103. Hagen, M., & Peterson, S. (2015). Measuring coaching: Behavioral and skill-based managerial coaching scales. Journal of Management Development, 34(2), 114–133.

    Article  Google Scholar 

  104. Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. Bantam Books.

    Google Scholar 

  105. Goleman, D. (2000). Leadership that gets results. Harvard Business Review, 78(2), 78–90.

    Google Scholar 

  106. Goleman, D., Boyatzis, R., & McKee, A. (2001). Primal leadership: The hidden driver of great performance. Harvard Business Review, 79(11), 42–51.

    Google Scholar 

  107. Goleman, D., & Cherniss, C. (2001). The emotionally intelligent workplace: How to select for, measure, and improve emotional intelligence in individuals, groups, and organizations. Jossey-Bass.

    Google Scholar 

  108. Snowling, M., et al. (2010). Mental capital and mental wellbeing (p. 775). Wiley-Blackwell.

    Google Scholar 

  109. Bartlett, J. (2007). Advances in coaching practices: A humanistic approach to coach and client roles. Journal of Business Research, 60(1), 91–93.

    Article  Google Scholar 

  110. Rogers, C. (1961). On becoming a person. Houghton Mifflin.

    Google Scholar 

  111. Adler, A., Ansbacher, H., & Ansbacher, R. (1956). The individual psychology of Alfred Adler: A systematic presentation in selections from his writings. Basic Books.

    Google Scholar 

  112. Jung, C. (1921). Personality theory. Rascher.

    Google Scholar 

  113. Seligman, M. (2011). Authentic happiness: Using the new positive psychology to realise your potential for lasting fulfilment. Nicholas Brealey Publishing.

    Google Scholar 

  114. Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience. Harper & Row.

    Google Scholar 

  115. Bandura, A., Davidson, H., & Davidson, J. (2003). Bandura’s social cognitive theory: An introduction. Davidson Films, Inc.

    Google Scholar 

  116. Allard-Poesi, F. (1998). Representations and influence processes in groups: Towards a socio-cognitive perspective on cognition in organisation. Scandinavian Journal of Management, 14(4), 395–420.

    Article  Google Scholar 

  117. Johan, S. (1997). How institutions learn: A socio-cognitive perspective. Journal of Economic Issues, 31(3), 729–740.

    Article  Google Scholar 

  118. Bandura, A. (2006). Toward a psychology of human agency. In Perspectives on psychological science (Vol. 1, pp. 164–180). Sage.

    Google Scholar 

  119. Bandura, A., & Locke, E. (2003). Negative self-efficacy and goal effects revisited. Journal of Applied Psychology, 88(1), 87–99.

    Article  Google Scholar 

  120. Dweck, C., & Leggett, E. (1988). A social-cognitive approach to motivation and personality. Psychological Review, 95(2), 256–273.

    Article  Google Scholar 

  121. Mizokawa, A., & Koyasu, M. (2015). Digging deeper into the link between socio-cognitive ability and social relationships. British Journal of Developmental Psychology, 33(1), 21–23.

    Article  Google Scholar 

  122. Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84, 191–215.

    Article  PubMed  Google Scholar 

  123. Luthans, F., & Youssef, C. (2007). Emerging positive organizational behavior. Journal of Management, 33(3), 321–349.

    Article  Google Scholar 

  124. Dweck, C. (2012). Mindsets and human nature: Promoting change in the Middle East, the schoolyard, the racial divide, and willpower. American Psychologist, 67(8), 614–622.

    Article  Google Scholar 

  125. Dweck, C. (2014). Teachers’ mindsets: “Every student has something to teach me”. Educational Horizons, 93(2), 10–15.

    Article  Google Scholar 

  126. Dweck, C., Chiu, C., & Hong, Y. (1995). Implicit theories: Elaboration and extension of the model. Psychological Inquiry, 6(4), 322–333.

    Article  Google Scholar 

  127. Molden, D., & Dweck, C. (2006). Finding “meaning” in psychology: A lay theories approach to self-regulation, social perception, and social development. American Psychologist, 61(3), 192–203.

    Article  Google Scholar 

  128. Kam, C., et al. (2014). Do subordinates formulate an impression of their manager’s implicit person theory? Applied Psychology, 63(2), 267–299.

    Article  Google Scholar 

  129. Sue-Chan, C., Wood, R., & Latham, G. (2012). Effect of a coach’s regulatory focus and an individual’s implicit person theory on individual performance. Journal of Management, 38(3), 809–835.

    Article  Google Scholar 

  130. Heslin, P., & VandeWalle, D. (2011). Performance appraisal procedural justice: The role of a manager’s implicit person theory. Journal of Management, 37(6), 1694–1718.

    Article  Google Scholar 

  131. Wilson, W. (2013). Coaching with a global mindset. International Journal of Evidence Based Coaching & Mentoring, 11(2), 33–52.

    Google Scholar 

  132. Kolb, D. (1984). Experiential learning experience as a source of learning and development. Prentice Hall.

    Google Scholar 

  133. Kolb, A., et al. (2014). On becoming an experiential educator: The educator role profile. Simulation & Gaming, 45(2), 204–234.

    Article  Google Scholar 

  134. Knowles, M. (1980). The modern practice of adult education: From pedagogy to andragogy. Cambridge Books.

    Google Scholar 

  135. Knowles, M. (Ed.). (2004). The adult learner: A neglected species. Gulf.

    Google Scholar 

  136. Gray, D., & Goregaokar, H. (2010). Choosing an executive coach: The influence of gender on the coach-coachee matching process. Management Learning, 41(5), 525–544.

    Article  Google Scholar 

  137. Ellinger, A. D., et al. (2011). Organizational investments in social capital, managerial coaching, and employee work-related performance. Management Learning, 42(1), 67–85.

    Article  Google Scholar 

  138. Ellinger, A. D. (2013). Supportive supervisors and managerial coaching: Exploring their intersections. Journal of Occupational & Organizational Psychology, 86(3), 310–316.

    Article  Google Scholar 

  139. Bright, D., & Crockett, A. (2012). Training combined with coaching can make a significant difference in job performance and satisfaction. Coaching: An International Journal of Theory, Research and Practice, 5(1), 4–21.

    Google Scholar 

  140. Britton, J. (2008). Increasing job satisfaction: Coaching with evidence-based interventions. Coaching: An International Journal of Theory, Research and Practice, 1(2), 176–185.

    Google Scholar 

  141. Latham, G. (2007). Theory and research on coaching practices. Australian Psychologist, 42(4), 268–270.

    Article  Google Scholar 

  142. Ryan, J. (2014). The work motivation of research scientists and its effect on research performance. R&D Management, 44(4), 355–369.

    Article  Google Scholar 

  143. Jayaweera, T. (2015). Impact of work environmental factors on job performance, mediating role of work motivation: A study of hotel sector in England. International Journal of Business and Management, 10(3), 271–278.

    Article  Google Scholar 

  144. Tse, H., & Dasborough, M. (2008). A study of exchange and emotions in team member relationships. Group & Organization Management, 33(2), 194–215.

    Article  Google Scholar 

  145. Maltarich, M., Greenwald, J., & Reilly, G. (2016). Team-level goal orientation: An emergent state and its relationships with team inputs, process, and outcomes. European Journal of Work and Organizational Psychology, 25(1), 68–88.

    Article  Google Scholar 

  146. Van Woerkom, M., & Croon, M. (2009). The relationships between team learning activities and team performance. Personnel Review, 38(5), 560–577.

    Article  Google Scholar 

  147. Theeboom, T., Beersma, B., & van Vianen, A. (2014). Does coaching work? A meta-analysis on the effects of coaching on individual level outcomes in an organizational context. The Journal of Positive Psychology, 9(1), 1–18.

    Article  Google Scholar 

  148. Athanasopoulou, A., & Dopson, S. (2018). A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most? The Leadership Quarterly, 29(1), 70–88.

    Article  Google Scholar 

  149. Klopper, S., & van Coller-Peter, S. (2018). Business coaching processes that facilitate the successful implementation of business improvement projects. International Journal of Evidence Based Coaching and Mentoring, 16(2), 20–31.

    Google Scholar 

  150. Parker, P., Hall, D., & Kram, K. (2008). Peer coaching: A relational process for accelerating career learning. Academy of Management Learning & Education, 7(4), 487–503.

    Article  Google Scholar 

  151. Hannafey, F., & Vitulano, L. (2013). Ethics and executive coaching: An agency theory approach. Journal of Business Ethics, 115(3), 599–603.

    Article  Google Scholar 

  152. Baron, L., Morin, L., & Morin, D. (2011). Executive coaching: The effect of working alliance discrepancy on the development of coachees’ self-efficacy. Journal of Management Development, 30(9), 847–864.

    Article  Google Scholar 

  153. Kets de Vries, M. (2014). Dream journeys: A new territory for executive coaching. Consulting Psychology Journal: Practice and Research, 66(2), 77–92.

    Article  Google Scholar 

  154. Luthans, F., & Peterson, S. (2003). 360-degree feedback with systematic coaching: Empirical analysis suggests a winning combination. Human Resource Management, 42(3), 243–256.

    Article  Google Scholar 

  155. Bickerich, K., Michel, A., & O’Shea, D. (2018). Executive coaching during organisational change: A qualitative study of executives and coaches perspectives. Coaching: An International Journal of Theory, Research and Practice, 11(2), 117–143.

    Google Scholar 

  156. Roberts, C. (2013). Building social capital through leadership development. Journal of Leadership Education, 12(1), 54–73.

    Article  Google Scholar 

  157. MacKie, D. (2014). The effectiveness of strength-based executive coaching in enhancing full range leadership development: A controlled study. Consulting Psychology Journal: Practice and Research, 66(2), 118.

    Article  Google Scholar 

  158. Moen, F., & Federici, R. (2012). The effect of external executive coaching and coaching-based leadership on need satisfaction. Organisation Development Journal, 30(3), 63–74.

    Google Scholar 

  159. Jha, S. (2014). Transformational leadership and psychological empowerment. South Asian Journal of Global Business Research, 3(1), 18–35.

    Article  Google Scholar 

  160. Nielsen, A., & Nørreklit, H. (2009). A discourse analysis of the disciplinary power of management coaching. Society and Business Review, 4(3), 202–214.

    Article  Google Scholar 

  161. Boyatzis, R. (2011). Managerial and leadership competencies: A behavioral approach to emotional, social and cognitive intelligence. Vision, 15(2), 91–100.

    Article  Google Scholar 

  162. Gunawan, J., & Aungsuroch, Y. (2017). Managerial competence of first-line nurse managers: A concept analysis. International Journal of Nursing Practice, 23(1).

    Google Scholar 

  163. Zacca, R., & Dayan, M. (2018). Linking managerial competence to small enterprise performance within the dynamic capability logic. Journal of Small Business and Enterprise Development, 25(2), 256–276.

    Article  Google Scholar 

  164. Gilley, A., et al. (2010). The competencies used by effective managers to build teams: An empirical study. Advances in Developing Human Resources, 12(1), 29–45.

    Article  Google Scholar 

  165. Cascio, W., & Boudreau, J. (2016). The search for global competence: From international HR to talent management. Journal of World Business, 51(1), 103–114.

    Article  Google Scholar 

  166. Gilley, A., Gilley, J., & Kouider, E. (2010). Characteristics of managerial coaching. Performance Improvement Quarterly, 23(1), 53–70.

    Article  Google Scholar 

  167. Bommelje, R., Managerial coaching. New directions for adult and continuing education, 2015. 2015(148): p. 69–77.

    Google Scholar 

  168. Matsuo, M. (2018). How does managerial coaching affect individual learning? The mediating roles of team and individual reflexivity. Personnel Review, 47(1), 118–132.

    Article  Google Scholar 

  169. Kunst, E., et al. (2018). Stability and change in teachers’ goal orientation profiles over time: Managerial coaching behavior as a predictor of profile change. Journal of Vocational Behavior, 104, 115–127.

    Article  Google Scholar 

  170. Batson, V., & Yoder, L. (2012). Managerial coaching: A concept analysis. Journal of Advanced Nursing, 68(7), 1658–1669.

    Article  PubMed  Google Scholar 

  171. Lee, M., Idris, M., & Tuckey, M. (2019). Supervisory coaching and performance feedback as mediators of the relationships between leadership styles, work engagement, and turnover intention. Human Resource Development International, 22(3), 257–282.

    Article  Google Scholar 

  172. Park, S., Yang, B., & McLean G. (2008). An examination of relationships between managerial coaching and employee development. In Academy of Human Resource Development Conference. ERIC Document Reproduction Service No. ED 501 641, Panama City, FL.

    Google Scholar 

  173. Wise, D., & Cavazos, B. (2017). Leadership coaching for principals: A national study. Mentoring & Tutoring: Partnership in Learning, 25(2), 223–245.

    Article  Google Scholar 

  174. Kotter, J. (2001). What leaders really do. Harvard Business Review, 79(11), 85.

    Google Scholar 

  175. Solaimani, S., Haghighi Talab, A., & van der Rhee, B. (2019). An integrative view on lean innovation management. Journal of Business Research, 105, 109–120.

    Article  Google Scholar 

  176. Boyatzis, R. (1982). The competent manager: A model for effective performance. Wiley.

    Google Scholar 

  177. Higgins, M., Weiner, J., & Young, L. (2012). Implementation teams: A new lever for organizational change. Journal of Organizational Behavior, 33, 366–388.

    Article  Google Scholar 

  178. Dutton, J., et al. (2001). Moves that matter: Issue selling and organizational change. Academy of Management Journal, 44, 716–736.

    Article  Google Scholar 

  179. Showers, B. (1987). Synthesis of research on staff development: A framework for future study and a state-of the art analysis. Educational Leadership, 45(3), 77–87.

    Google Scholar 

  180. Goldman, A. (2008). Consultant and critics on the couch. Journal of Management Inquiry, 17(3), 243–249.

    Article  Google Scholar 

  181. Shuffler, M., et al. (2018). Developing, sustaining, and maximizing team effectiveness: An integrative, dynamic perspective of team development interventions. Academy of Management Annals, 12(2), 688–724.

    Article  Google Scholar 

  182. Taylor, S., Passarelli, A., & Van Oosten, E. (2019). Leadership coach effectiveness as fostering self-determined, sustained change. The Leadership Quarterly, 30(6), 101313.

    Article  Google Scholar 

  183. Hui, R., & Sue-Chan, C. (2018). Variations in coaching style and their impact on subordinates’ work outcomes. Journal of Organizational Behavior, 39(5), 663–679.

    Article  Google Scholar 

  184. Yip, J., et al. (2020). Coaching new leaders: A relational process of integrating multiple identities. Academy of Management Learning & Education, 19(4), 503–520.

    Article  Google Scholar 

  185. Britton, J. (2015). Expanding the coaching conversation: Group and team coaching. Industrial and Commercial Training, 47(3), 116–120.

    Article  Google Scholar 

  186. Wotruba, S. (2016). Leadership team coaching; A trust-based coaching relationship. International Journal of Evidence Based Coaching and Mentoring, 10, 98–109.

    Google Scholar 

  187. Thornton, C. (2010). Group and team coaching. Routledge.

    Book  Google Scholar 

  188. Peters, J., & Carr, C. (2013). Team effectiveness and team coaching literature review. Coaching: An International Journal of Theory, Research and Practice, 6(2), 116–136.

    Google Scholar 

  189. Zeus, P., & Skiffington, S. (2002). The coaching at work toolkit: A complete guide to techniques and practices. McGraw-Hill.

    Google Scholar 

  190. Clutterbuck, D. (2007). Coaching the team at work. Nicholas Brealey Publishing, 19.

    Google Scholar 

  191. Akella, D. (2010). Learning together: Kolb’s experiential theory and its application. Journal of Management and Organization, 16(1), 100–112.

    Article  Google Scholar 

  192. Batista-Foguet, J., et al. (2015). An alternative approach to analyze ipsative data: Revisiting experiential learning theory. Frontiers in Psychology, 6, 1742.

    Article  PubMed  PubMed Central  Google Scholar 

  193. Johnson, S., et al. (2017). Promoting student–teacher interactions: Exploring a peer coaching model for teachers in a preschool setting. Early Childhood Education Journal, 45(4), 461–470.

    Article  PubMed  Google Scholar 

  194. Hagen, M., Bialek, T., & Peterson, S. (2017). The nature of peer coaching: Definitions, goals, processes and outcomes. European Journal of Training and Development, 41(6), 540–558.

    Article  Google Scholar 

  195. Parker, P., et al. (2015). A relational communication approach to peer coaching. The Journal of Applied Behavioral Science, 51(2), 231–252.

    Article  Google Scholar 

  196. Charteris, J., & Smardon, D. (2014). Dialogic peer coaching as teacher leadership for professional inquiry. International Journal of Mentoring and Coaching in Education, 3(2), 108.

    Article  Google Scholar 

  197. Parker, P., Kram, K., & Hall, D. (2014). Peer coaching: An untapped resource for development. Organizational Dynamics, 43(2), 122–129.

    Article  Google Scholar 

  198. McQuiston, L., & Hanna, K. (2015). Peer coaching. Nurse Educator, 40(2), 105–108.

    Article  PubMed  Google Scholar 

  199. Murray, S., Ma, X., & Mazur, J. (2009). Effects of peer coaching on teachers’ collaborative interactions and students’ mathematics achievement. The Journal of Educational Research, 102(3), 203–212.

    Article  Google Scholar 

  200. Lawrence, P., & Whyte, A. (2014). Return on investment in executive coaching: A practical model for measuring ROI in organisations. Coaching: An International Journal of Theory, Research and Practice, 7(1), 4–17.

    Google Scholar 

  201. Phillips, J. (2007). Measuring the ROI of a coaching intervention, part 2. Performance Improvement, 46(10), 10–23.

    Article  Google Scholar 

  202. Jenkins, J. (2018). Developing a coaching culture pilot measure (p. 145). Adler School of Professional Psychology.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Knowles, S. (2021). Coaching. In: Positive Psychology Coaching. Springer, Cham. https://doi.org/10.1007/978-3-030-88995-1_4

Download citation

Publish with us

Policies and ethics