Abstract
The global pandemic of COVID-19 has a significant impact on the public transportation (PT) sector and users’ perception. This study aimed to assess the public transportation users’ perceptions, needs, and preferences during the COVID-19 pandemic in Amman, Jordan. A cross-sectional correlation design was used to recruit 510 participants between March 2020 - October 2020. We used an online survey that included the users’ sociodemographic data sheet, frequency of using PT and other traveling modes, and travelers’ perception towards PT before and after the pandemic. This study indicated a dramatic decrease in using PT during the pandemic, reaching 50%, and a reduction in the frequency of PT daily usage from 16% to 4%, however, all other traveling modes experienced an increase. In addition, 50% of the participants indicated that social distancing was the most important criterion to choose the mode of traveling during the pandemic, while equally 22% of the participants considered the duration and cost before traveling as an important criterion. A significant correlation between the frequency of using PT during the pandemic and anxiety was observed. However, the frequency of using PT or walking indicated a significant correlation with education levels only before the pandemic. Besides, 50% and 40% of the participants reported that neither public transportation nor walking infrastructure conditions were appropriate, respectively. The study yielded important empirical data that can be employed in PT planning and understanding users’ preferences during this pandemic and for anticipated coming waves.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Change history
05 December 2021
In the originally published version, in the article “The Impact of COVID-19 Pandemic on the Perception of Public Transportation Users in Amman (Jordan)” (DOI: https://doi.org/10.1007/978-3-030-86979-3_28) in Table 5, which is at Page 396 of the published book, the statement “(before the pandemic)” was added in the headings by mistake. The statement has been removed. The correct headings are “Number of walking days”, “Number of days using the private car”, “Number of days using public transportation”, “Reasons for choosing the means of traveling”.
References
World Health Organization. https://www.who.int/news/item/27-04-2020-who-timeline---covid-19. Accessed 16 Jan 2020
Astroza, S., et al.: Mobility changes, teleworking, and remote communication during the COVID-19 Pandemic in Chile. Transport Findings (2020)
Molloy, J., Schatzmann, T., Schoeman, B., Tchervenkov, C., Hintermann, B., Axhausen, K.W.: Observed impacts of COVID-19 on travel behaviour in Switzerland based on a large GPS panel. Arbeitsberichte Verkehrs-und Raumplanung, vol. 1544 (2020)
Batsas, M.: Public transportation authorities and COVID-19: short to medium term impacts and interventions. International Association of Public Transport, Australia/New Zealand (2020)
Moslem, S., Campisi, T., Szmelter-Jarosz, A., Duleba, S., Nahiduzzaman, K.M., Tesoriere, G.: Best–worst method for modelling mobility choice after COVID-19: evidence from Italy. Sustainability 12, 6824 (2020)
Moraci, F., Errigo, M.F., Fazia, C., Campisi, T., Castelli, F.: Cities under pressure: strategies and tools to face climate change and pandemic. Sustainability 12, 7743 (2020)
Amekudzi-Kennedy, A., Labi, S., Woodall, B., Chester, M., Singh, P.: Reflections on pandemics, civil infrastructure and sustainable development: Five lessons from COVID-19 through the lens of transportation (2020)
Abdullah, M., Ali, N., Dias, C., Campisi, T., Javid, M.A.: exploring the traveler’s intentions to use public transport during the COVID-19 pandemic while complying with precautionary measures. Appl. Sci. 11, 3630 (2021)
Torrisi, V., Campisi, T., Inturri, G., Ignaccolo, M., Tesoriere, G.: Continue to share? An overview on italian travel behavior before and after the COVID-19 lockdown. AIP Conference Proceedings, vol. 2343, p. 090010 (2021)
Tirachini, A., Cats, O.: COVID-19 and public transportation: current assessment, prospects, and research needs. J. Public Transp. 22, 1 (2020)
Google LLC. https://www.google.com/covid19/mobility. Accessed 10 Apr 2021
Department for Transport, United Kingdom. https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers. Accessed 16 Jan 2021
Government of Netherland. https://www.government.nl/topics/coronavirus-covid-19. Accessed 16 Jan 2021
Centers for Disease Control and Prevention. https://www.cdc.gov/coronavirus/2019-ncov/community/office-buildings.html. Accessed 16 Jan 2021
Transport for NSW. https://transportnsw.info/covid-19. Accessed 16 Jan 2021
Shen, J., et al.: Prevention and control of COVID-19 in public transportation: experience from China. Environ. Pollut. 266, 115291 (2020)
Park, J.: Changes in subway ridership in response to COVID-19 in Seoul, South Korea: implications for social distancing. Cureus 12, e7668–e7668 (2020)
Basso, L.J., Sepúlveda, F., Silva, H.E.: Public Transport Policies after COVID-19 Confinement. Available at SSRN 3693098 (2020)
Acosta, M., Nestore, M.: Comparing public policy implementation in Taiwan and Vietnam in the early stages of the COVID-19 outbreak: a review. SocArXiv 2020, 1–7 (2020)
Jabeen, A., Ansari, J., Ikram, A., Abbasi, S., Khan, M., Rathore, T., Safdar, M.: Comparison of actions taken by Pakistan, United Arab Emirates and Vietnam for COVID-19 prevention and control. Global Biosecurity 1, (2020)
Land transport regulatory commission. https://www.jordantimes.com/news/local/transport-sector-regulators-seek-adherence-public-health-measures. Accessed 16 Jan 2021
World Health Organization. https://www.who.int/countries/jor. Accessed 16 Jan 2021
Blavatnik School of Government. https://covidtracker.bsg.ox.ac.uk/. Accessed 16 Jan 2021
CNN. https://edition.cnn.com/2020/03/25/middleeast/jordan-lockdown-coronavirus-intl/index.html. Accessed 16 Jan 2021
Ministry of Health in Jordan. https://corona.moh.gov.jo/en/MediaCenter. Accessed 16 Jan 2021
Shbeeb, L.: A review of public transport service in Jordan: challenges and opportunities. Al-Balqa J. Res. Stud. البلقاء للبحوث والدراسات 21, 4 (2018)
Imam, R.: Measuring public transport satisfaction from user surveys. Int. J. Busin. Manage. 9, 106 (2014)
Makhamreha, Z., Almanasyeha, N.: Analyzing the state and pattern of urban growth and city planning in Amman using satellite images and GIS. Eur. J. Soc. Sci. 24, 252–264 (2011)
CSBE: A policy study report and general review of the draft law for the regulation of the transportation of passengers of 2016. Center for the Study of the Built Environment (2017)
Wielechowski, M., Czech, K., Grzęda, Ł.: Decline in mobility: public transport in Poland in the time of the COVID-19 pandemic. Economies 8, 78 (2020)
Hadjidemetriou, G.M., Sasidharan, M., Kouyialis, G., Parlikad, A.K.: The impact of government measures and human mobility trend on COVID-19 related deaths in the UK. Transp. Res. Interdiscip. Perspect. 6, 100167 (2020)
Aloi, A., et al.: Effects of the COVID-19 lockdown on urban mobility: empirical evidence from the city of Santander (Spain). Sustainability 12, 3870 (2020)
Pepe, E., Bajardi, P., Gauvin, L., Privitera, F., Lake, B., Cattuto, C., Tizzoni, M.: COVID-19 outbreak response: a first assessment of mobility changes in Italy following national lockdown. medRxiv (2020)
Beria, P., Lunkar, V.: Presence and mobility of the population during Covid-19 outbreak and lockdown in Italy. Sustain. Cities Soc. 65, (2020)
Dzisi, E.K.J., Dei, O.A.: Adherence to social distancing and wearing of masks within public transportation during the COVID 19 pandemic. Transp. Res. Interdiscip. Perspect. 7, 100191 (2020)
Campisi, T., Basbas, S., Skoufas, A., Akgün, N., Ticali, D., Tesoriere, G.: The impact of COVID-19 pandemic on the resilience of sustainable mobility in Sicily. Sustainability 12, 8829 (2020)
Jenelius, E., Cebecauer, M.: Impacts of COVID-19 on public transport ridership in Sweden: analysis of ticket validations, sales and passenger counts. Transp. Res. Interdiscip. Perspect. 8, 100242 (2020)
Teixeira, J.F., Lopes, M.: The link between bike sharing and subway use during the COVID-19 pandemic: the case-study of New York's Citi Bike. Transp. Res. Interdiscip. Perspect. 6, 100166 (2020)
Wilbur, M., et al.: Impact of COVID-19 on Public Transit Accessibility and Ridership. arXiv preprint arXiv:2008.02413 (2020)
Zhang, J., Hayashi, Y., Frank, L.D.: COVID-19 and transport: Findings from a world-wide expert survey. Transp. Policy 103, 68–85 (2021)
Campisi, T., Akgün, N., Ticali, D., Tesoriere, G.: Exploring public opinion on personal mobility vehicle use: a case study in Palermo Italy. Sustainability 12, 5460 (2020)
Tesoriere, G., Campisi, T.: The benefit of engage the “Crowd” encouraging a bottom-up approach for shared mobility rating. In: International Conference on Computational Science and Its Applications, pp. 836–850. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-58802-1_60
Campisi, T., Ignaccolo, M., Tesoriere, G., Inturri, G., Torrisi, V.: The evaluation of car-sharing to raise acceptance of electric vehicles: evidences from an italian survey among university students. SAE Technical Paper (2020)
Pullano, G., Valdano, E., Scarpa, N., Rubrichi, S., Colizza, V.: Population mobility reductions during COVID-19 epidemic in France under lockdown. MedRxiv (2020)
Almlöf, E., Rubensson, I., Cebecauer, M., Jenelius, E.: Who is still travelling by public transport during COVID-19? Socioeconomic factors explaining travel behaviour in stockholm based on smart card data. socioeconomic factors explaining travel behaviour in stockholm based on smart card data (September 8, 2020) (2020)
Bhaduri, E., Manoj, B.S., Wadud, Z., Goswami, A.K., Choudhury, C.F.: Modelling the effects of COVID-19 on travel mode choice behaviour in India. Transp. Res. Interdiscip. Perspect. 8, 100273 (2020)
DFPS: Directorate of Family and Population Surveys: Estimated Population of the Kingdom by Governorate, Locality Sex and Households,2020 (2020)
Naing, L., Winn, T., Rusli, B.N.: Practical issues in calculating the sample size for prevalence studies. Arch. Orofac. Sci. 1, 9–14 (2006)
https://www.cia.gov/the-world-factbook/countries/jordan/#people-and-society. Accessed 20 Jan 2021
Taubman – Ben-Ari, O., Chasson, M., Abu Sharkia, S., Weiss, E.: Distress and anxiety associated with COVID-19 among Jewish and Arab pregnant women in Israel. J. Reproduct. Infant Psychol. 38, 340–348 (2020)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Ethics declarations
The authors declare no conflict of interest.
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this paper
Cite this paper
Darwish, M., Campisi, T., Rumman, G.A. (2021). The Impact of COVID-19 Pandemic on the Perception of Public Transportation Users in Amman (Jordan). In: Gervasi, O., et al. Computational Science and Its Applications – ICCSA 2021. ICCSA 2021. Lecture Notes in Computer Science(), vol 12954. Springer, Cham. https://doi.org/10.1007/978-3-030-86979-3_28
Download citation
DOI: https://doi.org/10.1007/978-3-030-86979-3_28
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-86978-6
Online ISBN: 978-3-030-86979-3
eBook Packages: Computer ScienceComputer Science (R0)