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Design Delight: An Experiential Quality Framework

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Developments in Design Research and Practice (Senses 2019)

Part of the book series: Springer Series in Design and Innovation ((SSDI,volume 17))

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Abstract

Delight is a powerful emotion that can alter the perception of a product and its experience of use. Nevertheless, operationalizing delight for design practice and research is a complicated task. Derived from years of design analysis, design delight is presented as a combination of engagement, surprise, liveliness, cuteness, serendipity, and reassurance. The theoretical underpinnings, key aspects, and the six qualities of design delight are discussed. This framework posits that delight is a persuasive element of the user experience and that delightful products work as multimodal arguments that argue by experience. Consequently, design delight urges designers to be ethical when it comes to creating such products and to consider how these products can help users live a happy and flourishing life.

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Authors and Affiliations

  1. San Francisco State University, San Francisco, CA, 94132, USA

    Omar Sosa-Tzec

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  1. Omar Sosa-Tzec
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Correspondence to Omar Sosa-Tzec .

Editor information

Editors and Affiliations

  1. UNIDCOM/IADE - Unidade de Investigação em Design e Comunicação, Universidade Europeia, IADE - Faculdade de Design, Tecnologia e Comunicação, Lisboa, Portugal

    Emilia Duarte

  2. UNIDCOM/IADE - Unidade de Investigação em Design e Comunicação, Universidade Europeia, IADE - Faculdade de Design, Tecnologia e Comunicação, Lisboa, Portugal

    Carlos Rosa

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Sosa-Tzec, O. (2022). Design Delight: An Experiential Quality Framework. In: Duarte, E., Rosa, C. (eds) Developments in Design Research and Practice. Senses 2019. Springer Series in Design and Innovation , vol 17. Springer, Cham. https://doi.org/10.1007/978-3-030-86596-2_13

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  • DOI: https://doi.org/10.1007/978-3-030-86596-2_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-86595-5

  • Online ISBN: 978-3-030-86596-2

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