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Digital Ownership Strategies: The Health Care Services Case

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Resilience in a Digital Age

Part of the book series: Contributions to Management Science ((MANAGEMENT SC.))

Abstract

In the age of digitalisation, good governance and management have become even more important for the resilience of organisations. On the organisational level, resilience is mainly seen as the ability to survive and prosper. The resilient structure is assumed to follow the digital ownership strategy, while changes in strategy lead to changes in the chain of command and thus should be followed by a change in culture. Previous research has stressed that ownership strategy is where corporate governance meets strategic management. Furthermore, it has been argued that this is meaningful only for corporations with concentrated ownership. Claiming that all corporate entities need governing, the authors of this chapter study how resilience can be enhanced in the implementation process of ownership strategies by making use of the opportunities offered by digitalisation. This exploratory research is based on action research involving health care organisations from Estonia. The results presented in this chapter are valuable in several ways. By proposing a digital ownership strategy as a substitute for smart contracts, the study adds a new facet to contract theory. An improved understanding of the needed match between organisational core values and individual values may also enhance organisational resilience and success.

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Correspondence to Mike Franz Wahl .

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Appendix: Schwartz Portrait Values Questionnaire (PVQ)

Appendix: Schwartz Portrait Values Questionnaire (PVQ)

How much like you is this person?

  1. 1.

    very much like me,

  2. 2.

    like me,

  3. 3.

    some-what like me,

  4. 4.

    a little like me,

  5. 5.

    not like me,

  6. 6.

    not like me at all.

Q1: Thinking up new ideas and being creative is important to him. He likes to do things in his own original way.

Q2: It is important to him to be rich. He wants to have a lot of money and expensive things.

Q3: He thinks it is important that every person in the world should be treated equally. He believes everyone should have equal opportunities in life.

Q4: It is important to him to show his abilities. He wants people to admire what he does.

Q5: It is important to him to live in secure surroundings. He avoids anything that might endanger his safety.

Q6: He likes surprises and is always looking for new things to do. He thinks it is important to do lots of different things in life.

Q7: He believes that people should do what they are told. He thinks people should follow rules at all times, even when no-one is watching.

Q8: It is important to him to listen to people who are different from him. Even when he disagrees with them, he still wants to understand them.

Q9: It is important to him to be humble and modest. He tries not to draw attention to himself.

Q10: Having a good time is important to him. He likes to “spoil” himself.

Q11: It is important to him to make his own decisions about what he does. He likes to be free and not depend on others.

Q12: It is very important to him to help the people around him. He wants to care for their well-being.

Q13: Being very successful is important to him. He hopes people will recognise his achievements.

Q14: It is important to him that the government ensures his safety against all threats. He wants the state to be strong so it can defend its citizens.

Q15: He looks for adventures and likes to take risks. He wants to have an exciting life.

Q16: It is important to him always to behave properly. He wants to avoid doing anything people would say is wrong.

Q17: It is important to him to get respect from others. He wants people to do what he says. It is important to him/her to be in charge and tell others what to do. He/She wants people to do what he/she says.

Q18: It is important to him to be loyal to his friends. He wants to devote himself to people close to him.

Q19: He strongly believes that people should care for nature. Looking after the environment is important to him.

Q20: Tradition is important to him. He tries to follow the customs handed down by his religion or his family.

Q21: He seeks every chance he can to have fun. It is important to him to do things that give him pleasure.

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Wahl, M.F., Durst, S. (2022). Digital Ownership Strategies: The Health Care Services Case. In: Matos, F., Selig, P.M., Henriqson, E. (eds) Resilience in a Digital Age. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-030-85954-1_9

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