Abstract
This chapter highlights the need for greater semantic and conceptual clarity around the emerging phenomenon of learner experience (LX) that increasingly is gaining prominence in the field of learning design and technology (LDT). The increasing application of user-centered design (UCD) and user experience design (UXD) methods in learning design contexts signals a shift in LDT. Amidst this transition, loose usage of related terminology and concepts by LDT practitioners and researchers frustrates efforts to situate and connect established traditions of our field with UCD and UXD methods and processes. In this chapter, we seek to approach this need by analyzing the language that LX researchers use and how they characterize LX. To this end, we performed a content analysis of 15 book chapters from the recently published edited volume Learner and User Experience Research: An Introduction for the Field of Learning Design & Technology (Schmidt et al., 2020b). Our aim was to explicate how the 50 contributing authors conceived of LX as evidenced by the definitions, characteristics, parameters, and contexts found in their book chapters. Analysis of key terminology provides insight into the lexicon of prominent nomenclature used by this segment of the LX discourse community. Discussion is provided regarding the character of LX as a human-centric, theoretically grounded, and socioculturally sensitive approach to learning design that is informed by user experience (UX) methods. Findings may serve as a signpost for future researchers toward better conceptually defining and operationalizing LX, as well as better locating LX within the theoretical foundations of LDT.
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Schmidt, M., Huang, R. (2021). Current and Evolving Views of Learner Experience from the Field of Learning Design and Technology. In: Hokanson, B., Exter, M., Grincewicz, A., Schmidt, M., Tawfik, A.A. (eds) Learning: Design, Engagement and Definition. Educational Communications and Technology: Issues and Innovations. Springer, Cham. https://doi.org/10.1007/978-3-030-85078-4_9
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