Abstract
In this chapter, we develop a conceptual framework of mindful leadership in crisis to explain how leader mindfulness influences follower outcomes. We draw from and advance mindfulness theory and the high-quality connections literature to propose that mindful leaders better manage crisis situations by expressing empathetic behaviors, actively listening, and empowering their followers. These leader behaviors significantly color followers’ emotional experiences and contribute to improved follower work outcomes including job satisfaction, satisfaction with their leader, relationship quality, and job performance. Throughout the chapter, we refer to the COVID-19 pandemic as an example crisis situation in which mindful leaders can be especially helpful in shaping followers’ experiences.
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Gupta, A., Reina, C.S. (2022). Leading Through Crisis: The Role of Mindfulness. In: K. Dhiman, S., F. Marques, J. (eds) Leadership After COVID-19. Future of Business and Finance. Springer, Cham. https://doi.org/10.1007/978-3-030-84867-5_16
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