Skip to main content

Infrastructure, Literacy and Communication: The Challenges of Emergency Remote Teaching in a University in Japan

  • Chapter
  • First Online:
Emergency Remote Teaching and Beyond

Abstract

In this chapter, I reflect on my experiences of emergency remote teaching (ERT) at a university in Japan during the COVID-19 crisis (spring, 2020). While Japan is often stereotyped as a leader in the use of technology, the current crisis has revealed a number of remote-learning deficiencies. Firstly, I detail the impact of the crisis in Japan and how universities are supporting teachers and students with ERT and learning. Secondly, I report on the types of classes I taught during the COVID-19 crisis, and how they were implemented online, using a variety of platforms. Thirdly, I discuss the challenges faced by stakeholders during this crisis, focusing on how IT infrastructure (e.g., the lack of resources available to teachers and students), IT literacy (e.g., teachers unable to operate particular software such as Zoom) and communication (e.g., directives from the university to teachers on how to facilitate classes) affected the facilitation of online learning and teaching. I conclude by examining how universities, teachers and students can move forward, experimenting with and implementing various classroom technologies, acquiring online teaching skills and blending face-to-face lessons with technology in their teaching pedagogies.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 179.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    https://www.kansai-u.ac.jp/ja/about/pr/news/2020/06/post_5043.html Kansai University offered various financial support options for students. Information about additional initiatives from government agencies can be found here: https://www.mext.go.jp/a_menu/koutou/ryugaku/1405561_00007.htm

  2. 2.

    A koma is typically a 90-minute class in Japan.

  3. 3.

    The university created an LMS prior to COVID-19 crisis; however, faculty seldom used it due to the complexity and unnecessary nature of the platform. However, during the crisis, faculty adopted the LMS to host and disseminate information for their various classes. Students were expected to review material on the LMS for each of their classes.

  4. 4.

    LMS assessment items were time and date restricted for security reasons. This also includes assessment items made available through Google Forms and Google Drive.

  5. 5.

    It should be pointed out here that there were no assurances that students did not engage in academic misconduct. However, the Zoom camera was used as way to monitor students as much as possible. Creating time limits for exams were an effective strategy in keeping students on task as well as using ‘randomiser’ functions that create the same questions for students but order them differently. In addition, lowering the value/weight of each assessment item mitigated the potential impact of academic misconduct on their overall grade. Moreover, if students could not turn their camera on for various reasons, then they were not forced to.

  6. 6.

    Some telecommunication companies in Japan offered free data or reduced rates for students to access the internet through their mobile devices. For example see: https://mainichi.jp/english/articles/20200404/p2a/00m/0na/009000c

  7. 7.

    ‘On demand’ (a word from the Japanese オンデマンド) classes are a form of teaching at the current university where teachers upload lecture videos and other class content for students to access and complete in their own time.

References

  • Allen, T. J. (2019). Facilitating graduate student and faculty member writing groups: Experiences from a university in Japan. Higher Education Research & Development, 38(3), 435–449.

    Article  Google Scholar 

  • Aguilera, E., & Nightengale-Lee, B. (2020). Emergency remote teaching across urban and rural contexts: Perspectives on educational equity. Information and Learning Sciences, 121(5/6), 471–478.

    Article  Google Scholar 

  • Akinwamide, T. K. (2012). The influence of process approach on English as second language students’ performances in essay writing. English Language Teaching, 5(3), 16–29.

    Google Scholar 

  • Ando, S. (2020). University teaching and learning in a time of social distancing: A sociocultural perspective. Journal of Human Behavior in the Social Environment, 1–14.

    Google Scholar 

  • Bodycott, P., & Walker, A. (2000). Teaching abroad: Lessons learned about inter-cultural understanding for teachers in higher education. Teaching in Higher Education, 5(1), 79–94.

    Article  Google Scholar 

  • Cote, T. J., & Milliner, B. (2017). Preparing Japanese students’ digital literacy for study abroad: Is more training needed? JALT CALL Journal, 13(3), 187–197.

    Article  Google Scholar 

  • Davies, L. (2010). Understanding education’s role in fragility: Synthesis of four situational analyses of education and fragility: Afghanistan, Bosnia and Herzegovina, Cambodia, Liberia (Report for INEE). UNESCO.

    Google Scholar 

  • Dougill, J. (2008). Japan and English as an alien language. English Today, 24(1), 18.

    Article  Google Scholar 

  • Gares, S. L., Kariuki, J. K., & Rempel, B. P. (2020). Community matters: Student–instructor relationships foster student motivation and engagement in an emergency remote teaching environment. Journal of Chemical Education, 97(9), 3332–3335.

    Article  Google Scholar 

  • Grant-Smith, D., Donnet, T., Macaulay, J., & Chapman, R. (2019). Principles and practices for enhanced visual design in virtual learning environments: Do looks matter in student engagement? In M. Boboc & S. Koç (Eds.), Student-centered virtual learning environments in higher education (pp. 103–133). IGI Global.

    Google Scholar 

  • Green, J. K., Burrow, M. S., & Carvalho, L. (2020). Designing for transition: Supporting teachers and students cope with emergency remote education. Postdigital Science and Education, 1–17.

    Google Scholar 

  • Head, J. T., Lockee, B. B., & Oliver, K. M. (2002). Method, media, and mode: Clarifying the discussion of distance education effectiveness. Quarterly Review of Distance Education, 3(3), 261–268.

    Google Scholar 

  • Hodges, C., Moore, S., Lockee, B. B., Trust, T., & Bond, A. (2020). The difference between emergency remote teaching and online learning. Educause Review, 27, 112.

    Google Scholar 

  • Hrastinski, S. (2019). What do we mean by blended learning? TechTrends, 63(5), 564–569.

    Article  Google Scholar 

  • Ike, M. (1995). A historical review of English in Japan (1600–1880). World Englishes, 14(1), 3–11.

    Article  Google Scholar 

  • Japan keen to accelerate remote education amid virus spread. (2020, April 6). Japan Timeshttps://www.japantimes.co.jp/news/2020/04/06/national/japan-remote-education-coronavirus/

  • Kim, J. (2021). Implications of a sudden shift online: The experiences of English education students’ studying online for the first-time during COVID-19 pandemic in Japan. In J. Chen (Ed.), Emergency remote teaching and beyond: Voices from world language teachers and researchers (pp. 193–214). Springer.

    Google Scholar 

  • Littlewood, W. (2014). Communication-oriented language teaching: Where are we now? Where do we go from here? Language Teaching, 47(3), 349.

    Article  Google Scholar 

  • Milliner, B., & Cote, T. (2016). Adoption and application of CMS: Crucial steps for an effective e-learning component. International Journal of Computer-Assisted Language Learning and Teaching (ijcallt), 6(3), 54–67.

    Article  Google Scholar 

  • Ministry of Education, Culture, Sports, Science and Technology (MEXT). (2002). Developing a strategic plan to cultivate “Japanese with English abilities.” Retrieved from http://www.mext.go.jp/english/news/2002/07/020901.htm

  • Nae, N. (2020). Online learning during the pandemic: Where does Japan stand? Euromentor Journal, 11(2), 7–24.

    Google Scholar 

  • Ohashi, L. (2019). Using digital technology for autonomous, out-of-class English language learning: The influence of teacher support at a Japanese university (Doctoral thesis, Charles Sturt University, New South Wales, Australia). Retrieved from https://researchoutput.csu.edu.au/en/publications/using-digital-technology-for-autonomous-out-of-class-english-lang

  • Raaper, R., & Brown, C. (2020). The Covid-19 pandemic and the dissolution of the university campus: Implications for student support practice. Journal of Professional Capital and Community, 5(3/4), 343349.

    Article  Google Scholar 

  • Richards, J. C. (2005). Communicative language teaching today. SEAMEO Regional Language Center.

    Google Scholar 

  • Sawa, T. (2020, August 6). Japan lags in AI use and internet literacy. https://www.japantimes.co.jp/opinion/2019/08/06/commentary/japan-commentary/japan-lags-ai-use-internet-literacy/

  • Trust, T., & Whalen, J. (2020). Should teachers be trained in emergency remote teaching? Lessons learned from the COVID-19 pandemic. Journal of Technology and Teacher Education, 28(2), 189–199.

    Google Scholar 

  • Universities in Japan try to soften blow from pandemic with internet subsidies, scholarships and tuition cuts. (2020 April 25). Japan Timeshttps://www.japantimes.co.jp/news/2020/04/25/national/universities-japan-coronavirus-internet-subsidies-scholarships-tuition-cuts/

  • Wang, M. (2020). The emergency remote learning process of Japanese university EFL students in a global topics course. THT Journal: The Journal of Teachers Helping Teachers, 8(1), 64–84.

    Google Scholar 

  • Webb, A. (2020, April 28). We really weren’t ready to work from home. Japan Times. https://www.japantimes.co.jp/opinion/2020/04/28/commentary/world-commentary/really-werent-ready-work-home/

  • World Health Organization. (2020). Coronavirus disease 2019 (COVID-19): situation report, 72.

    Google Scholar 

  • Zhang, H., Yan, Y., & Gronseth, S. L. (2020). Adding flexibility to curriculum: A practical guide for student-directed assessment. In Ferdig, R.E., Baumgartner, E., Hartshorne, R., Kaplan-Rakowski, R., & Mouza, C (Eds.), Teaching, technology, and teacher education during the COVID-19 pandemic: Stories from the field (pp. 113-118). Association for the Advancement of Computing in Education (AACE). Retrieved June 15, 2020 from https://www.learntechlib.org/p/216903/

  • Zhang, L. E., & Peltokorpi, V. (2016). Multifaceted effects of host country language proficiency in expatriate cross-cultural adjustments: A qualitative study in China. The International Journal of Human Resource Management, 27(13), 1448–1469.

    Article  Google Scholar 

Download references

Acknowledgements

I wish to thank Dr Julian Chen for his guidance and assistance with this chapter. I also wish to express my sincere thanks to my students for being understanding and adaptable during this very challenging time.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Todd James Allen .

Editor information

Editors and Affiliations

Appendix

Appendix

Overview of learning approach and technology type

Approach

Tool

Activity types (Examples)

Synchronous

Zoom

Checking in with students; going through homework; explicit instruction (i.e., writing topic sentences); exam assessments; student skills development (in groups completing activities together).

These classes were supported by the use of PowerPoint slides to structure the class and show resources for learning.

Asynchronous

University LMS

Discussion questions; presentation-type and written assessments; PowerPoint slides and Zoom recording uploaded; assessment results and feedback.

Synchronous and Asynchronous

YouTube

Uploading presentation-type assessments (e.g., presentations).

 

Google Drive

Used as a repository for resources (e.g., returning feedback to students). Linked through the university LMS.

 

Google Forms

Used to facilitate discussion questions, writing-type assessments and other forms of assessment (e.g., vocabulary quizzes). Linked through the university LMS

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Allen, T.J. (2021). Infrastructure, Literacy and Communication: The Challenges of Emergency Remote Teaching in a University in Japan. In: Chen, J. (eds) Emergency Remote Teaching and Beyond. Springer, Cham. https://doi.org/10.1007/978-3-030-84067-9_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-84067-9_2

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-84066-2

  • Online ISBN: 978-3-030-84067-9

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics