Abstract
This chapter is about a trust as a factor influencing financial markets during a pandemic. The aim of the study is to assess the relationship between the trust and transformation of traditional financial institutions during a pandemic and post-COVID period. The physical breakdown of social communications has led to a new Human-Centered Design (HCD) value co-creation format and a shift toward more customized products, as evidenced by the rise in popularity of robo-advising.
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Notes
- 1.
- 2.
Calculated by authors based on Association of Mutual Funds in India, https://www.amfiindia.com/research-information/amfi-quarterlydata.
- 3.
Calculated by authors on the basis of Associacion de Administradoras de Fondos Mutuos de Chile A.G., https://www.aafm.cl/que-son-los-fondos-mutuos/.
- 4.
- 5.
Calculated by authors based on The Investment Fund Institute of Canada, https://www.ific.ca/en/pg/industry-statistics/.
- 6.
- 7.
Calculated by authors based on Financial Investment Association (KOFIA), https://www.ific.ca/en/pg/industry-statistics/.
- 8.
Calculated by authors based on Financial Investment Association (KOFIA), https://www.ific.ca/en/pg/industry-statistics/.
- 9.
- 10.
- 11.
- 12.
Calculated by authors based on NAUFOR, http://naufor.ru/tree.asp?n=4333.
- 13.
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Bukharov, A.E., Makukhina, N.Y., Malygina, Y.A., Chernov, A.V. (2021). Trust Issues and Value Co-Creation in the Post-COVID Period. In: Osipov, V.S. (eds) Post-COVID Economic Revival, Volume I. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-83561-3_12
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