Abstract
Purpose of the project
In 2017, a national programme was introduced by the Irish health service to enable cultures of person-centredness in all aspects of its health and social care. The aim was twofold: (1) develop multi-professional facilitators to lead person-centred culture change within their own services and (2) provide a means for services to embed person-centred ways of working as the norm for how they do their business.
Design and methods
Cognitive and creative, transformational facilitation and practice development methods using co-design are used to enable participants to uncover the realities and possibilities of their workplace cultures. By using active learning and working with person-centred principles participants learn the skills of critical reflection and unpick their practices.
Results
The results from this programme from year 1 demonstrated impacts in: consciousness raising; transformation of self; development of facilitation knowledge, skills and expertise; sharing responsibility for person-centredness; learning and doing. Progress is shown in terms of strategic commitment and support for this systematic approach to enabling cultures of person-centredness.
Implications
The programme offers learning in terms of focus, methodology, impact and the considerable support required to enable culture change at a programmatic, national level.
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McCormack, B., Peelo-Kilroe, L., Codd, M., Baldie, D. (2022). A Strategically Engaged Programme of Person-Centred Culture Development in Health Services: The Courage of the Irish!. In: Tewes, R. (eds) Innovative Staff Development in Healthcare. Springer, Cham. https://doi.org/10.1007/978-3-030-81986-6_6
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