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International Conference on Applied Human Factors and Ergonomics

AHFE 2021: Advances in the Human Side of Service Engineering pp 165–172Cite as

How Higher Education Institutions and Technology Innovation Centres Can Support Organisations Through IoT Digital Transformations

Part of the Lecture Notes in Networks and Systems book series (LNNS,volume 266)

Abstract

Digital technologies in Industry 4.0, such as, the Internet of Things (IoT), are enabling transformation of organisations across industry sectors at increasing scale. Organisations are predicted to benefit from both economic efficiencies and the adoption of novel business models, enabled by smart technologies. However, there is reported to be low human capability within industry to achieve IoT transformations. We present an empirically derived model of organisations’ educational learning needs at three stages along a digital transformation journey, focusing on the combination of business and technology knowledge transfer in executive education programmes. Our work contributes to the adoption of new digital technologies in industry by improving the offerings of knowledge transfer providers in this area.

Keywords

  • Digital transformation
  • Executive education
  • Industry 4.0
  • Internet of Things
  • Knowledge transfer

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Acknowledgements

The UK project was sponsored by Research England’s Connecting Capability Fund award CCF18-7157 – Promoting the Internet of Things via Collaboration between HEIs and Industry (Pitch-In). The German project Business Innovation Engineering Center (BIEC) is funded by the Ministry of Economics, Labour and Housing Baden-Württemberg.

Author information

Authors and Affiliations

  1. Institute for Manufacturing, Department of Engineering, University of Cambridge, 17 Charles Babbage Road, Cambridge, CB3 0FS, UK

    Maximilian Ge, Imogen Cleaver & Florian Urmetzer

  2. Fraunhofer Institute for Industrial Engineering IAO, Nobelstr. 12, 70569, Stuttgart, Germany

    Lena Ahner, Yasmin Bayrak & Jens Neuhüttler

Authors
  1. Maximilian Ge
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  2. Lena Ahner
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  3. Yasmin Bayrak
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  4. Imogen Cleaver
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  5. Jens Neuhüttler
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  6. Florian Urmetzer
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Corresponding author

Correspondence to Maximilian Ge .

Editor information

Editors and Affiliations

  1. Centre for Economics and Public Administration, London, UK

    Dr. Christine Leitner

  2. Fraunhofer IAO, Stuttgart, Baden-Württemberg, Germany

    Walter Ganz

  3. California State University, Orange, CA, USA

    Debra Satterfield

  4. University of Naples Parthenope, Avellino, Italy

    Clara Bassano

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Ge, M., Ahner, L., Bayrak, Y., Cleaver, I., Neuhüttler, J., Urmetzer, F. (2021). How Higher Education Institutions and Technology Innovation Centres Can Support Organisations Through IoT Digital Transformations. In: Leitner, C., Ganz, W., Satterfield, D., Bassano, C. (eds) Advances in the Human Side of Service Engineering. AHFE 2021. Lecture Notes in Networks and Systems, vol 266. Springer, Cham. https://doi.org/10.1007/978-3-030-80840-2_18

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  • DOI: https://doi.org/10.1007/978-3-030-80840-2_18

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