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Dealing with the Challenge of Business Analyst Skills Mismatch in the Fourth Industrial Revolution

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The Role of e-Business during the Time of Grand Challenges (WeB 2020)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 418))

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Abstract

This paper describes the skills mismatch within the Business Analysis profession. The Business Analysis profession emerged in the early 90s and is still considered a new field in the information systems domain which has not been extensively researched. However, the advent of the Fourth Industrial Revolution has put the future skills of the profession into question. This paper uses the Business Analysis Competency Model to develop a proposed Skills Mismatch framework to understand the skills mismatch within the Business Analysis profession. The Business Analysis Competency Model highlights technical skills, business skills, analysis techniques, interpersonal skills, and the Business Analysis Methodology. The gap identified in the literature is that there are limited studies in the digital age that have tracked the changes in required skills over time. This paper will be useful to the Business Analysis Body of Knowledge by proposing a framework for addressing a possible Fourth Industrial Revolution induced skills mismatch.

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Authors and Affiliations

  1. CITANDA, Department of IS, University of Cape Town, Cape Town, South Africa

    Denise Mukozho & Lisa F. Seymour

Authors
  1. Denise Mukozho
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  2. Lisa F. Seymour
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Corresponding author

Correspondence to Lisa F. Seymour .

Editor information

Editors and Affiliations

  1. University of Illinois Urbana-Champaign, Champaign, IL, USA

    Aravinda Garimella

  2. University of Hawaii at Manoa, Honolulu, HI, USA

    Prasanna Karhade

  3. Indian School of Business, Hyderabad, India

    Abhishek Kathuria

  4. Arizona State University, Tempe, AZ, USA

    Xiao Liu

  5. Bentley University, Waltham, MA, USA

    Jennifer Xu

  6. University of North Carolina at Charlotte, Charlotte, NC, USA

    Kexin Zhao

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Mukozho, D., Seymour, L.F. (2021). Dealing with the Challenge of Business Analyst Skills Mismatch in the Fourth Industrial Revolution. In: Garimella, A., Karhade, P., Kathuria, A., Liu, X., Xu, J., Zhao, K. (eds) The Role of e-Business during the Time of Grand Challenges. WeB 2020. Lecture Notes in Business Information Processing, vol 418. Springer, Cham. https://doi.org/10.1007/978-3-030-79454-5_10

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  • DOI: https://doi.org/10.1007/978-3-030-79454-5_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-79453-8

  • Online ISBN: 978-3-030-79454-5

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